DIGITAL Software Product Description ___________________________________________________________________ PRODUCT NAME: DIGITAL Commander, Version 3.2 SPD 64.80.02 DESCRIPTION DIGITAL[TM] Commander is a management software application that al- lows network management staff to monitor and manage messaging systems and network applications across local and wide-area networks from a central location. The application is based on the client/server model and runs on OpenVMS[TM] VAX[TM], OpenVMS Alpha, DIGITAL UNIX[TM], and Windows NT[R] Intel[R] and Alpha. An easy-to-use graphical user interface (GUI) provides a color-coded real-time display of the current status of the systems and applica- tions. Operators can quickly pinpoint and fix potential or existing problems before they impact network performance and before users even notice that there is a problem. DIGITAL Commander includes the following components: o A client, which connects to one or more servers to obtain monitor- ing information, and displays the results to the user via the GUI. o A server, which handles client requests for information. The server triggers entity scanning activities and returns the results to each client that requested information about an entity. You need a server installed on each machine where an application is to be monitored. o Scanning modules, which monitor entities under the control of a server and return the information obtained. o A Software Developer's Kit (SDK) which allows users to easily cre- ate and integrate new scanning modules. July 1998 AE-R6BCC-TE DIGITAL Commander, Version 3.2 SPD 64.80.02 FEATURES A Wide Range of Scanning Modules Scanning modules are provided for Microsoft Exchange Server[TM], DIG- ITAL MAILbus[TM] products, DIGITAL mail servers, Web servers, and net- work applications. Operators can define scanning intervals to deter- mine how frequently products are monitored and can also choose to mon- itor an entity continuously. A Wide Range of Events can be Monitored DIGITAL Commander can monitor the following types of event: o Message queue congestion, message trace details, and the existence of bad-message files o Message traffic o Logical names and devices o Missing files and database records o Application counters and logs o Processes and batch jobs o DECnet[TM]-Plus event logging o Event logging and Performance counters on Windows NT o Access to your Web Problems can be Fixed Before Users are Affected An alarm module ensures that problems can be pinpointed, and action taken to fix the problems, before users are affected. 2 DIGITAL Commander, Version 3.2 SPD 64.80.02 Management Scanning Module The following Scanning Modules are included in the Server and are par- ticularly useful in an IP environment: o PING - Check host reachability; measure system performance. o ISM - Check subnet consistencies. o DNS - Check DEC[TM] Distributed Naming Service. o CONTROL - Manages remote applications. Graphical User Interface A GUI allows operators to easily and quickly configure DIGITAL Com- mander. When DIGITAL Commander is configured, operators use the GUI to determine problem areas at a glance. The display can be customized using filters. Color-coding and alarms highlight problems. Histograms show the number of problems and the severity of each problem. Detailed reports can be displayed on the screen. Detailed Reports Detailed reports provide a snapshot of the performance and volume of traffic on each Message Transfer System. The operator can control the information displayed according to its severity level. Secure Remote Management DIGITAL Commander provides secure remote execution of commands on the servers; for example, it allows you to start and stop monitored prod- ucts. Server access is controlled using encrypted passwords. Interface to Manager on NetView Interface to Manager on NetView[R] is possible by redirecting client output into a file. The output can be processed by a script contain- ing SNMP-TRAP commands. 3 DIGITAL Commander, Version 3.2 SPD 64.80.02 Products Monitored on DIGITAL UNIX o MAILbus 400 MTA o DIGITAL X.500 Directory Services o MAILbus 400 SMTP Gateway o MAILbus 400 Message Store o MailWorks[TM] Products Monitored on OpenVMS o MAILbus 400 MTA * o DIGITAL X.500 Directory Services * o MAILbus 400 Message Router Gateway o MailWorks * o ALL-IN-1[TM] * o OfficeServer * o VAX Message Router o VAX Message Router Distributed Directory Service o VAX Message Router IBM[R] PROFS[R] Gateway o VAX Message Router IBM SNADS Gateway o VAX Message Router VMSmail[TM] Gateway o VAX Message Router X.400 Gateway o VAX Message Router Telex Gateway Note: An asterisk (*) indicates that the product is monitored on both OpenVMS VAX and OpenVMS Alpha. Other listed products are monitored on OpenVMS VAX only. 4 DIGITAL Commander, Version 3.2 SPD 64.80.02 Products Monitored on Windows NT o Microsoft Exchange Server Version 4.0 or later, including Version 5.5 o Microsoft[R] Internet Information Server o Netscape Enterprise Server[TM] PMDF Product Set The PMDF product set V5.1 or later from Innosoft includes scanning modules that enable the products to be monitored by DIGITAL Commander. These products operate on DIGITAL UNIX, and OpenVMS VAX and Alpha platforms. DOCUMENTATION o DIGITAL Commander Server Guide o Four installation cards: - Installing the DIGITAL Commander Server on an OpenVMS System - Installing the DIGITAL Commander Server on a DIGITAL UNIX Sys- tem - Installing the DIGITAL Commander Server on a Windows NT System - Installing the DIGITAL Commander Client on a Windows NT, Win- dows 95, or Windows 98 System o Release Notes for the DIGITAL Commander Client o Release Notes for the DIGITAL Commander Server o DIGITAL Commander Software Developer's Kit Guide 5 DIGITAL Commander, Version 3.2 SPD 64.80.02 HARDWARE REQUIREMENTS A color display that supports a Windows NT, Windows[R] 95, or Windows 98 user interface. OpenVMS VAX and Alpha, DIGITAL UNIX systems/hardware, Windows NT In- tel and Windows NT Alpha configurations as follows: Processors Supported for OpenVMS VAX and OpenVMS Alpha Any system that is capable of running OpenVMS Version 6.2 or later ex- cept those listed as processors not supported Processors Not Supported for OpenVMS The following processors are not supported: MicroVAX[TM] 2000, MicroVAX I, MicroVAX II, VAXstation[TM] 1, VAX-11 /725, VAX-11/782, VAXstation 8000, VAX 7000, VAX 10000, VAXft[TM] Mod- els 110, 310, 410, 610, 612, VAX-11/730, VAX-11/750, VAX-11/780, VAX-11/785, VAXstation II, VAXstation 2000 Disk Space Requirements on OpenVMS (Block Cluster Size = 1) ------------------------------------------------------------------- Task VAX Alpha ------------------------------------------------------------------- Server Installation: 4,200 6,200 blocks (3.1 MB) blocks (2.1 MB) Permanent: 2,100 3,100 blocks (1.6 MB) blocks (1 MB) 6 DIGITAL Commander, Version 3.2 SPD 64.80.02 ------------------------------------------------------------------- Task VAX Alpha ------------------------------------------------------------------- Each Scanning Module Installation: 1,200 1,400 blocks (.72 MB) blocks (.61 MB) Permanent: 600 blocks 700 blocks (.36 MB) (.3 MB) ------------------------------------------------------------------- These counts refer to the disk space required on the system disk. The sizes are approximate; actual sizes may vary depending on the user's system environment, configuration, and software options. CLUSTER ENVIRONMENT This layered product is fully supported when installed on an OpenVMS or Windows NT Cluster configuration. The HARDWARE REQUIREMENTS sec- tions of this product's Software Product Description detail any spe- cial hardware required by this product. Processors Supported for DIGITAL UNIX Any Alpha system that is capable of running DIGITAL UNIX Version 4.0B or later except those listed as processors not supported. Processors Not Supported for DIGITAL UNIX VAX-based or RISC-based processors. 7 DIGITAL Commander, Version 3.2 SPD 64.80.02 Disk Space Requirements on DIGITAL UNIX ------------------------------------------------------------------- Default Installation Directory Disk Space ------------------------------------------------------------------- /usr/opt/NAMON032 1000 KB for each server /usr/opt/NAMON032 500 KB for each scanning module ------------------------------------------------------------------- Processors Supported for Windows NT Any Intel or Alpha system that is capable of running Microsoft Exchange Server. Disk Space Requirements for the Server on Windows NT ------------------------------------------------------------------- Default Installation Disk Space Directory (Intel - Alpha) ------------------------------------------------------------------- C:\Program 1100 KB - 1300 KB Files\DIGITAL Com- for the server mander\Server C:\Program 400 KB - 500 KB Files\DIGITAL Com- for each scanning module mander\Server ------------------------------------------------------------------- Disk Space Requirements for the Client on Windows NT ------------------------------------------------------------------- Default Installation Disk Space Directory (Intel - Alpha) ------------------------------------------------------------------- C:\Program 1.87 MB - 3.14 MB (minimum) Files\DIGITAL Com- 53 MB - 54 MB (maximum) mander\Client ------------------------------------------------------------------- 8 DIGITAL Commander, Version 3.2 SPD 64.80.02 SOFTWARE REQUIREMENTS Server Software Requirements OpenVMS VAX, OpenVMS Alpha, DIGITAL UNIX and Windows NT software re- quirements are as follows: o OpenVMS VAX Version 6.2 and Version 7.1. o OpenVMS Alpha Version 6.2 and Version 7.1. o DIGITAL UNIX Version 4.0B or later. o Windows NT Version 3.51 or later. o One of the following: - DECnet for OpenVMS VAX and Alpha - DECnet-Plus (not Windows NT) - DEC TCP/IP Services for OpenVMS Client Software Requirements The client software requirements are Windows NT Version 4.0 or later, Windows 95, or Windows 98. GROWTH CONSIDERATIONS The minimum hardware/software requirements for any future version of this product may be different from the minimum requirements for the current version. SOFTWARE LICENSING The software is furnished under the licensing provisions of Digital Equipment Corporation's Standard Terms and Conditions. For more in- formation about DIGITAL's licensing terms and policies, contact your DIGITAL office. 9 DIGITAL Commander, Version 3.2 SPD 64.80.02 License Management Facility Support The licenses are "PC Style" Licenses and do not support License Man- agement Facility (LMF). Licenses for the product are as follows: o There is one license for the server which covers all platforms. You need a license for each server you install on your system. You need a server installed on each machine where an application is to be monitored. o There is one License for each of the following Scanning Modules: - One license which permits the use of up to any 5 MAILbus1 or MAILbus 400 Scanning Modules - MailWorks on OpenVMS or DIGITAL UNIX - ALL-IN-1 on OpenVMS VAX or Alpha - Office Server on OpenVMS VAX or Alpha - Microsoft Exchange on Windows NT Intel or Alpha - Microsoft Internet Information Server on Windows NT Intel or Alpha - Netscape Enterprise Server on Windows NT Intel or Alpha Note: There are no separate licenses for the GUI Client or the SDK toolkit. This software is included with the Server Kit. DISTRIBUTION MEDIA One CD-ROM (all platforms) 10 DIGITAL Commander, Version 3.2 SPD 64.80.02 ORDERING INFORMATION Software Licenses QM-4XGAA-AA DIGITAL Commander on all platforms-OpenVMS, DIGITAL UNIX and NT QM-5TSAA-AA Up to 5 MAILbus 1/MAILbus 400 Scanning Modules QM-5TRAA-AA Microsoft Exchange Scanning Module QM-5TQAA-AA ALL-IN-1 Scanning Module QM-5TPAA-AA Office Server Scanning Module QM-5TNAA-AA MailWorks Scanning Module QM-647AA-AA Microsoft Internet Information Server Scanning Module QM-646AA-AA Netscape Enterprise Server Scanning Module Note: An asterisk (*) denotes variant fields. For additional infor- mation on available licenses, services, and media, refer to the ap- propriate price book. Software Media and Documentation QB-4XGAA-SA The above information is valid at time of release. Please contact your local DIGITAL office for the most up-to-date information. SOFTWARE PRODUCT SERVICES A variety of service options are available from DIGITAL. For more in- formation, contact your local DIGITAL office. 11 DIGITAL Commander, Version 3.2 SPD 64.80.02 SOFTWARE WARRANTY This software is provided by DIGITAL with a 90 day conformance war- ranty in accordance with the DIGITAL warranty terms applicable to the license purchase. The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Cor- poration. Digital Equipment Corporation assumes no responsibility for any errors that may appear in this document. Possession, use, dissemination, or duplication of the software described in this documentation is authorized only pursuant to a valid written license from DIGITAL or the third-party owner of the software copyright. © Digital Equipment Corporation, 1998. All rights reserved. [TM] ALL-IN-1, DEC, DECnet, DIGITAL, DIGITAL UNIX, MAILbus, Mail- Works, MicroVAX, OpenVMS, VAX, VAXft, VAXstation, VMS, VMS- mail and the DIGITAL logo are trademarks of Digital Equipment Corporation. [R] IBM, NetView, and PROFS are registered trademarks of the International Business Machines Corporation. [R] Intel is a registered trademark of Intel Corporation. [TM] Microsoft, Microsoft Exchange Server, Windows, and Windows NT are either trademarks or registered trademarks of Microsoft Corporation. [R] UNIX is a registered trademark in the United States and other countries licensed exclusively through X/Open Company Lim- ited. [R] Netscape is a registered trademark of Netscape Communica- tions Corporation in the United States and other countries. Netscape Enterprise Server is also a trademark of Netscape Communications Corporation, which may be registered in other countries. 12 DIGITAL Commander, Version 3.2 SPD 64.80.02 All other trademarks and registered trademarks are the prop- erty of their respective holders. 13