DIGITAL Software Product Description ____________________________________________________________________________ PRODUCT NAME: Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 DESCRIPTION Compaq[TM] Office Server for OpenVMS[TM] V5.0 builds upon the proven strengths of Office Server V4.0A, ALL-IN-1[TM] and MailWorks[TM], de- livering robust and scaleable messaging and collaboration services to a wide range of mail clients on a choice of server platforms, commu- nicating with a choice of messaging backbones and directories. Key fea- tures include: o Lightweight Directory Access Protocol (LDAP) V3 support over TCP /IP enables access to the new generation of LDAPv3 Directory Ser- vices becoming prevalent on the Internet and intranets. o IMAP4 Client (Internet Messaging Access Protocol) support o Fault Tolerant and Fail Over capabilities facilitating the recon- nection of clients without user intervention o Load Balancing capabilities enabling one server or cluster to sup- port thousands of diverse clients with improved response o The capability to create, send, reply and forward mail from the In- ternet, with personal access to the Office Server File Cabinet - with logon and password authorisation - in conjunction with Of- fice Server Web Interface V5.01 and V6.0. The ability to publish documents of any type for Public Access is retained. o Multiple client support including Outlook and Exchange with the de- ployment of Office Server MAPI Driver V5.0 and V6.0 (the MAPI Driver) o Administrator client enables day-to-day administration from a graph- ical user interface (GUI) on Windows NT V4.0 and Windows 95/98. August 1999 AE-RADGC-TE Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 o File Cabinet Only installation option that deactivates local and remote mail, redefining Office Server as a hugely scaleable infor- mation repository. o Distributed File Cabinet, whereby users on their local system can access messages and documents of any type on remote Office Server systems as if they were local. . o Multiple backbone support: - X.400 via MAILbus[TM] 400 and Compaq X.500 on OpenVMS and Tru64 UNIX[R] (including smtp/MIME gateway) - smtp/MIME via direct support of PMDF[R] and LDAPv3 Directories on multiple platforms without the need for Message Router - VAX-based Message Router and DDS Directory Service o Integral POP3 server o Comprehensive server-based MailWorks migration tools included as standard o Refined VT[TM] interface for MailWorks migrators o Messages are shared between users, thereby reducing disk utiliza- tion experienced by MailWorks customers o Client Access Licensing o Year 2000 ready o Full ALL-IN-1 VT functionality retained for current ALL-IN-1 sys- tems o One common kit for Alpha and VAX Office Server provides facilities for mixed groups of Windows NT, Win- dows 95/98, Microsoft[R] Windows[R] V3.11 and V3.1, Apple[R] Macin- tosh[R], and VT users in small departments or across the enterprise to communicate, share documents, and work together to raise collec- tive productivity. 2 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 Through electronic mail and document sharing across wide area networks, users can collaborate on multimedia information that has been created on desktop, departmental, and corporate systems. In addition, due to Office Server's centralized server-based origins and comprehensive sys- tem management facilities, a minimum management staff is required. TeamLinks CLIENT SUPPORT Services available to TeamLinks Windows V3.0, V4.0, V4.5 and Macin- tosh V2.6.2 clients: Office Server provides workgroup services to TeamLinks clients over TCP/IP, SLIP, DECnet[TM], asynchronous links or AppleTalk[R] (to Mac- intosh devices). The server enables TeamLinks users to gain access to the File Cabinet drawers, folders and documents, messaging service, distribution lists, and management functions with minimum retraining for VT users familiar with ALL-IN-1 and MailWorks. Users employing Windows and Macintosh desktops with their choice of personal productivity applications available for these platforms can transfer documents of any type (including multimedia documents) to the Office Server File Cabinet for secure storage, and send these docu- ments via the messaging service using existing distribution lists. In- tegral distributed document sharing enables TeamLinks users to access any type of document in remote Office Servers and ALL-IN-1 systems. Office Server V5.0 allows users of heterogeneous clients (Windows, Mac- intosh, VT) to coexist and fully participate in workgroup activities. For full details of the facilities available from TeamLinks clients please refer to SPDs 63.25 (Windows) and 48.17 (Macintosh). Note: The level of client service can be extended beyond that offered by the TeamLinks V4.0 Client. A full complement of Application Pro- gramming Interfaces (APIs) is provided to the File Cabinet Server and AIDA Server for application developers. 3 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 MAPI CLIENT SUPPORT Office Server provides messaging and collaboration services to Mes- saging Application Programming Interface (MAPI) enabled applications such as Outlook and Exchange via the Compaq Office Server MAPI Driver V5.0 and V6.0 supplied separately. Mail, directory, file cabinet, group management, drag and drop, and document conversion operations are sup- ported on 32-bit Windows NT V4.0 workstations and Windows 98/95 PCs. For full details of the functionality offered refer to SPD: 61.43.03 for V6.0 and 61.43.02 for V5.0. WORLD WIDE WEB ACCESS Users on the Internet or intranets can reply, forward, create and send mail whilst accessing their own personal drawers, folders, messages and documents - as well as any others to which they have been granted access - with user logon and password authorization via the Compaq Of- fice Server Web Interface V5.0 and V6.0 supplied separately. Utiliz- ing standard Web browsers such as Netscape Navigator[R] and Microsoft Internet Explorer from, for example, an Internet Café, messages and documents can be viewed and downloaded to the PC. In addition, any document placed in a drawer with World Read access or Internet access can be accessed from anywhere on the Internet (sub- ject to firewalls and any requisite tunneling software). No special- ized Hypertext Markup Language (HTML) authoring tool is required on the server to publish documents on the Internet, and updating docu- ments is simply a question of filing a new document in the File Cab- inet for immediate access from the Web. For further details refer to SPD: 61.55.03 for V6.0 and 61.55.02 for V5.0. Important: All documents within the Office Server File Cabinet can be made secure by the inherent security capabilities. However, if these facilities are not used correctly, access from Office Server to the Internet may open up the possibility of security violations. Compaq accepts no responsibility for the security of documents within Compaq Office Server. 4 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 OFFICE SERVER ADMINISTRATOR CLIENT The Administrator client can be installed on Intel[R] and Alpha based Windows NT V4.0 workstations and Windows 98/95 Intel desktops. It pro- vides the system manager a graphical user interface to various admin- istrative tasks. Full VT based system management is also retained, en- compassing all the management capabilities inherited from ALL-IN-1 V3.2. The Administrator GUI provides management in the following areas: o User management - Create account - Modify account details - Delete account - Rename account - Transfer user o Server management - Manage File Cabinet servers - Manage AIDA servers - Configure servers for Failover and Load Balancing - Manage senders and fetchers o Log management o Housekeeping o General system management The Administrator client will attempt automatic reconnection to the management server in the event of an automatic restart following server failure. 5 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 The Administrator Client is common to the full Office Server instal- lation and the File Cabinet Only option (see below). Note: The Administrator client requires IP transport and does not sup- port any version of DECnet. FILE CABINET ONLY OPTION During the installation of Office Server V5.0 there is an option to deactivate all local and external messaging to end-users. Customers should choose this option if they are planning to standardize on al- ternative messaging servers utilising client-server access, but still require access to the Office Server File Cabinet with its repository of historical information that could constitute millions of documents and messages. System messages will continue to function. End-users equipped with TeamLinks and MAPI Driver clients such as Out- look and Exchange Client continue to have full access to the distributed Office Server File Cabinet messages and documents. These clients must use an alternate mail system such as Microsoft Exchange Server to pro- cess their mail. Note: Warning: If it is intended to continue running VT applications and customizations created under ALL-IN-1, it is strongly recommended that the File Cabinet Only option is not chosen as VT access and mes- saging from VTs is discontinued with the selection of File Cabinet Only. Note: Selection of the File Cabinet Only option mandates the adoption of File Cabinet Client Access Licensing. See the Licensing and Order- ing section later in this SPD. Note: If the File Cabinet Only option is already activated within Of- fice Server V4.0A it is not possible to revert back to full messag- ing operation during the installation of V5.0, nor will V5.0 be li- censed to support full operation. 6 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 MESSAGING AND DIRECTORY SERVICES Office Server is able to communicate with a variety of message trans- fer agents (MTAs) and directory service agents (DSAs). MAILbus 400 With the inclusion of the X/Open[TM] XAPI and XDS interface stubs, cus- tomers may choose X.400 Alpha-based (either OpenVMS or Compaq Tru64 UNIX[TM]) MAILbus 400 and prerequisite Compaq X.500 Directory Service Agents as their mail backbone, deploying MTAs and DSAs when and where they wish, with local or remote connection to Office Servers. The Message Router Migration Package V1.0 (QP-042) assists Message Router (MR) customers to migrate from MR to MAILbus 400 by including the MAIL- bus 400 Message Router Gateway (XMR) and MAILbus Directory Migration Toolkit (DMT) as well as the MAILbus 400 MTA and DSA. This package caters for the phased migration of up to thousands of users over an extended period of time. Note: The MAILbus Directory Migration Toolkit has not been tested for Year 2000 Readiness so it is strongly recommended that operation of DMT cease before Year 2000. PMDF Another option is Innosoft's PMDF, which delivers an AlphaServer based smtp/MIME backbone, having direct access to Office Server's MRIF V2.0 interface, without the need for Message Router. PMDF can utilize a va- riety of directory services, including its own Innosoft Distributed Directory Server (IDDS) V4.4.1, as well as the Network profile, in- tegral to Office Server. PMDF does not support Message Router's Dis- tributed Directory Services (DDS). 7 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 LDAPv3 Office Server supports Lightweight Directory Access Protocol (LDAP) V3, enabling the utilization of increasingly popular LDAPv3 directory services. The implementation within Office Server V5.0 enables the use of the VT client and integral Office Server management utilities to populate the following LDAP directories: o Innosoft Distributed Directory Server (IDDS) V4.4.1 o PMDF-X.500/LDAP Server (Note: this is to the LDAPv2 standard and is not Year 2000 compliant) o Netscape Directory Server V4.0 o Netscape Directory Server V3.0 (Note: this is to the LDAPv2 stan- dard only) Address lookups are also supported from TeamLinks, MAPI Driver clients, Web Browsers, VT, and Office Server management utilities. Message Router/MAILbus 1 Customers may continue with Message Router for OpenVMS VAX, as the MRIF V2.0 interface is included. The Message Router OpenVMSmail Gateway al- lows Office Server users to exchange messages with users of the Open- VMS Personal Mail Utility. Refer to the Message Router for OpenVMS VAX Software Product Description (SPD 26.33). Note: Only Message Router V3.5 is Year 2000 ready. Message interchange with the Internet and intranets is possible from MAILbus 400, PMDF and Message Router. Internet style addressing is hon- oured by Office Server out-of-the-box. 8 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 IMAP4 SERVER Internet Messaging Access Protocol 4 (IMAP4rev1) is supported as stan- dard within Office Server V5.0. Users can access their INBOX or any other folder from standard Internet mail clients such as Outlook Ex- press and Netscape Communicator with user name and password authoriza- tion. Upon connection, operations may be performed on documents and messages in the File Cabinet such as creation, reading, refiling, at- tribute modification, forwarding, replying and deleting. The processed mail is transferred to a predefined smtp "sendmail" server such as Compaq TCP/IP Services or MultiNet[R] for distribution. Note that Office Server offers just two levels of nesting - Drawer and Folder. POP3 SERVER Post Office Protocol 3 is supported as standard within Office Server V5.0. Users access their INBOX folder from standard Internet mail clients such as Eudora and Netscape with user name and password authorization. Upon connection, the contents of the Inbox are downloaded to the client for offline processing. Upon reconnection, the processed mail is trans- ferred to a predefined "sendmail" server such as Compaq TCP/IP Ser- vices or MultiNet for distribution. The Office Server POP3 Server of- fers a number of additional features including: o The ability to access any personal Office Server folder or shared drawer, and download the contents to the client. o Honours the "delete/retain message on server" option. The status of messages left on the server can be configured. o Conversion to text of WPS-PLUS (V4.2 and above) and WordPerfect[R] (V4.2 and above) messages and documents as they are transmitted to the client. o Available on both OpenVMS Alpha and VAX. 9 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 YEAR 2000 READY This product is Year 2000 Ready. "Year 2000 Ready" products are defined by Compaq as products capable of accurately processing, providing, and/or receiving date data from, into and between the twentieth and the twenty-first centuries, and the years 1999 and 2000, including leap year calculations, when used in accordance with the associated product documentation and provided that all hardware, firmware and software used in combination with such prod- ucts properly exchange accurate date data with the products. For additional information visit the DIGITAL Brand area on Compaq's Year 2000 Ready web site located at: http://www.compaq.com/year2000/ Office Server V5.0 stores dates in OpenVMS 64-bit format or NBS for- mat and the supported date range is 17th November 1858 to 31st Decem- ber 9999. Years entered as two digits are defaulted to the century of the cur- rent system date and stored as such. For example, a date string of 29- Apr-74 processed on 5th March 1998 will be stored as 29-Apr-1974, and on 5th March 2001 as 29-Apr-2074. Date searches across the millennium change will behave correctly as the complete date (and time) is stored. DISTRIBUTED FILE CABINET Distributed Sharing Option is included in Office Server as standard, enabling users on remote systems to access documents in nominated draw- ers and folders as if they were local to them. As multimedia documents of all types become larger and distribution lists longer, the ability to directly access information reduces the load on the messaging system, leading to an overall performance im- provement. Typically, groups of users would be notified of the exis- tence of a document in a local folder by a small mail message, which offers the individuals the choice of whether they wish to access it or not. 10 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 Users with appropriate privileges, administrators, and system managers are able to set up access lists and controls, ensuring that only au- thorized individuals and groups of users can gain access to documents and messages within specifically-defined drawers and folders. This capability is known within ALL-IN-1 as Distributed Sharing Op- tion (SPD: 36.97). MAILWORKS MIGRATION UTILITY Office Server V5.0 includes server-based migration tools to assist in the movement of MailWorks OpenVMS user data and the message store to Office Server. Customers may install Office Server in situ on their existing VAX and Alpha systems or on new Alpha systems and either copy the message store to Office Server format, requiring more disk, or re- name the message store without increase in disk usage. Copying the con- tent ensures that the original MailWorks environment is left unchanged. Note: It is strongly recommended that, as good management practice, a full MailWorks system backup is taken before migration to Office Server. The migration utility includes: o A pre-migration check tool that reports on data relevant to the mi- gration and any conflicts that might arise. o System manager-initiated migration of one or more users at the same time. o The migration of user profiles, file cabinets, and Personal Address Books o Preservation of the integrity of messages. Full instructions on migrating from MailWorks OpenVMS were included with the Office Server V4.0A Update kit and are included in the full V5.0 kit. 11 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 FILE CABINET/FILE CABINET MANAGEMENT The Office Server File Cabinet is a full multimedia file repository. Documents and messages of any type, such as HTML, Postscript[R], .DOC, .XLS, .PPT, MPP, JPEG, full motion video, audio, ASCII and other for- mats can all be stored in the File Cabinet. Fault Tolerance and Load Balancing The File Cabinet offers fault tolerance in that in the event of a File Cabinet Server or AIDA Server failure, upon restart, automatic recon- nection to TeamLinks V4.5 and MAPI clients will be attempted. Such MAPI clients include Outlook and Exchange. It is also possible to specify the maximum number of client connec- tions to each FCS and AIDA Server thereby spreading the load across multiple servers, multiple CPUs and multiple Nodes within a cluster. In addition, specific clients may be automatically connected every time to lightly loaded servers thereby ensuring very good response times to specific users. Management of these features is performed from the Administrator Client and is not possible from a VT. Established Features The File Cabinet adopts the sharing model whereby a message sent to multiple recipients on the local system is not copied to every recip- ient, but pointers are utilized allowing each recipient to read the one copy of the message. This offers two major advantages over the one copy for each recipient model - better performance and much reduced disk storage requirements. The File Cabinet is similar in function to a standard office filing cabinet with drawers containing documents contained within folders. Folders are in alphabetical order and documents within the folders are ordered by date and time of creation. 12 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 Document information (such as title, date created, document number, author, keywords, and type) is maintained in the File Cabinet. Facil- ities are provided for the user to maintain and manage the contents of the File Cabinet. The user can print or delete more than one doc- ument at a time. Selection of the documents can be made with user-specified criteria. Documents (individual or by folder) can be refiled, cross-filed, or duplicated. Information such as title and associated keywords can be changed. When a document has multiple cross-filings within a single drawer, only one copy of the document body is stored, thereby mini- mizing storage space. Documents deleted by a user are filed in the WASTEBASKET folder un- til it is emptied. The File Cabinet provides access to documents through a common mech- anism, regardless of the format of the documents. Support is provided as standard for document formats of virtually any type, including mul- timedia. In addition, all X.400 P2 attributes can be stored in the Of- fice Server File Cabinet. Document reservation allows each user to protect a document while it is undergoing a series of edits, in situ or remotely, preventing other users from modifying it until unreserved. While it is reserved, other users can read but not edit the document. The document handling model makes a clear distinction between revis- able and final form documents. The model provides clear separation of formatting and printing, so that formatting of documents can be per- formed separately from printing. 13 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 Mail Janitor A mail janitor utility is incorporated in the base product. It allows the system manager to refile old messages from the READ and OUTBOX fold- ers to the user's WASTEBASKET folder. The manager can set the maxi- mum permitted age of messages in the READ and OUTBOX folders (default 60 days) and a maximum number of messages to delete per folder. Pro- file and Policies options can set and override default actions for num- ber of messages and user length of absence. Management of the Mail Janitor facility is possible from the Admin- istrator Client V5.0 as well as VT. Checkmail This feature is used to check if the user has any unread or unsent mail in the default mail drawer before entering Office Server and will in- form the user if this is the case. Shared Filing Users can create shared drawers to allow other users to read and edit shared documents. Access controls are provided so that the drawer owner can specify which users or named groups of users are allowed to ac- cess a drawer and the operations they are allowed to perform in it. Concurrence control ensures that certain actions are prohibited while a user is modifying a shared document. For example, while a user is editing a shared document, other users attempting to edit that doc- ument will be informed the document is in use. The Reservation feature enables users on clients such as Outlook, TeamLinks, or VT to reserve a document in the File Cabinet before uploading the document to the user's workstation, thereby indicating to all other users who have access to that document that the document is in the pro- cess of being modified. Anyone subsequently attempting to modify the document is informed that it is reserved by another individual and that 14 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 only Read access is permitted. Only when the reserver returns the mod- ified document and removes the reservation can others access the doc- ument with more than Read access. Group Services Users with suitable profile settings can define a set of users as a group. Multiple groups can be defined. Groups can be assigned access privileges to shared documents or drawers. Members can be added to or deleted from a group, and associated access rights are automatically assigned or removed. Users can also check what groups they belong to. MAIL The following information is specific to Office Server VT client ac- cess, describing the functionality available. Many of these operations are accessible from TeamLinks and MAPI-enabled applications also. Please check the relevant SPD for a complete list of each product's capabil- ities. Messaging is not available to any user client or VT if the File Cabinet Only installation option has been selected. The Electronic Messaging application provides a means of exchanging messages with other users. The user can create, edit, print, delete, read, send, answer, and forward messages. The message header (which contains addressee(s), subject, and mail classification) and the text of the message can be edited prior to being dispatched. When creating a message, the user specifies the addressee(s) to whom the message is to be sent. Optionally, any addressee(s) to receive copies or blind copies of the message may be included. In addition, users may specify an expiry date for each message sent, along with importance (low, normal, or high) and sensitivity (Not Sensitive, Company Con- fidential, Private, or Personal). To save time with addressing, the user can create personal distribution lists or nicknames (seen only by the user). 15 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 Incoming messages can be forwarded, answered, or both. Answers can be directed to the sender only, or to all the recipients of the message. Senders can request confirmation that addressees have received the mes- sage, read it, or both. Priority for delivery of the message can be assigned as Express, First Class, or Second Class. The user can spec- ify that the sending of a message be deferred to a time chosen by the user. Messages appear to the user and are treated as documents. Office Server maintains folders for incoming, read, created, and sent messages. Once a message is sent, one copy of that message (per system or cluster) is shared by the sender and receiver(s) and cannot be edited. Messages can be refiled and cross-filed in the user's File Cabinet. Documents already in the File Cabinet can be sent to other users. The user can choose to have all incoming messages automatically for- warded to another user. Alternatively, the user can create a reply mes- sage that is sent in response to all incoming mail (for example, "I am out of the office until. . ."). Shared filing within Electronic Messaging ensures that operations be- have correctly in shared and distributed environments. Mail operations always take place in the user's MAIN drawer, whatever the previous con- text. An index of attachments to a message can be displayed and a set of op- tions is provided for printing or reading individual attachments. At- tachments can be filed as revisable text or as messages which can be forwarded. The Set Mail User (SMU) option allows a user to perform many mail op- erations on behalf of another user, such as a secretary for a manager. The Grant Mail Access (GMA) option lets users specify other users who may process their mail. The mail header displays both users' names when a mail message is sent by a user employing SMU. Addressing includes: o Automatic recognition of Internet addresses o Integral X.400 addressing support 16 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 o For backwards compatibility and minimum disruption for users, the continued support of Message Router style addressing, even when the mail backbone has been replaced with MAILbus 400 o The ability to create a distribution list using the list of addresses from a received message header o Nickname support - long nicknames, manipulation of the long mail addresses common on messages sent or received via gateways to other mail systems, and the ability to create a nickname from the sender of a message DIRECTORIES The Directories subsystem provides access to, and maintenance of, di- rectories available to the user. The user can view a directory of tele- phone numbers and addresses which is maintained by the system manager. A directory of all the Office Server users can also be viewed. Facilities are provided for the user to maintain and view a personal telephone directory, nicknames, and distribution lists. With the adoption of MAILbus 400 as the mail backbone, directory ser- vices are provided by Compaq X.500. Please refer to SPD 40.77. With the installation of X.500 or MAILbus Distributed Directory Ser- vice, Office Server provides the user with the ability to perform mail directory searches on defined criteria such as name, department, lo- cation, and organization. See also the section on LDAP support above. SYSTEM MANAGEMENT The System Management utilities accessible from VT supplement the ca- pabilities of the Administrator client GUI, and are used to perform routine maintenance, including: o Scheduling and rescheduling of housekeeping procedures o Management of printers 17 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 o Direct maintenance of NETWORK.DAT, X.500, LDAP, and DDS profiles o Metering and quota management of the shared area A system manager can nominate a user as a system administrator to help with the management of: o File Cabinet and AIDA servers in support of PC and Macintosh clients and other Office Server components o User accounts (create, delete, move, rename) o Mail system Sender/Fetcher processes and queue maintenance o Document archiving o System distribution lists o Drawers, including the restriction of individual user drawer cre- ation o Mail janitor functionality o Suppressing the printing of distribution lists o Scheduling housekeeping tasks o Monitoring Office Server exception and information reports o Initiating Office Server shutdown Office Server administrators do not require OpenVMS system privileges. Office Server supplies a metering facility that enables system man- agers to collect data on resource usage within Office Server sessions for pre-defined events. Application developers can define and create their own additional meters. Meters record the number of times a me- ter is called, CPU usage, Direct I/O, Buffered I/O, and Page Faults. 18 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 PRINTING The Printing facility provides users with the ability to specify where a document is to be printed, the number of copies, and the output for- mat. The output can be directed to any of the printers available to the Office Server user, to another document, or to the user's termi- nal. Printing and formatting is handled in the background, freeing the terminal for other actions when interaction with the print formatter is not needed. Printer level checking ensures the print destination supports the doc- ument's final form format. Print and LPS print options (LPS20, LPS40, PS17, PS32) can be spec- ified during a print operation. System-defined and user-defined print styles can be utilized for improved ease-of-use. Distribution List Print Suppression Suppression of the distribution list on reading and/or printing of a mail message is determined according to the user's current preferred settings. JOB SERVICES Office Server provides users with the ability to perform operations on their jobs on print, batch, and server queues. Using the multiple select indexing capability, users can get information on jobs, delete them, edit their attributes, and restart currently-executing jobs. Management of queues and jobs can be performed within Office Server. Managers can assign one or more users to manage specific local queues and to requeue jobs to different queues. 19 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 PROFILE Each Office Server user has a user profile that contains information pertaining to the user. The VT user can access and modify part of their user profile includ- ing full name, address, telephone number, department, and title. In addition, user preference information (such as work week and working hours, editing style, mail notification, and read receipt handling) can be modified. The Manager maintains information such as user privileges, default di- rectory, and form library access. INTERNATIONAL SUPPORT Office Server is designed to support multilingual operations. When up- grading from Office Server V4.0A primary and secondary language PAKs must remain installed on the system. Secondary language PAKs must re- main installed throughout the deployment of Office Server V5.0. Multi-lingual support is subject to availability of the specific trans- lation. Office Server can be deployed in a multilingual network and can support multilingual operations on a single system. However, all language kits, including U.S. English, must be the same version. DOCUMENT PROCESSING The Document Processing application enables VT and terminal emulation users to create, edit, print, delete, and read documents. The editor supplied with Office Server is EVE with EDT[TM] keys. 20 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 DOCUMENT CONVERSION Office Server includes the following supported data types: o Rich Text Format (RTF) o WK1, WK3, DIF, MacWrite[R], DX[TM], WPL, PICT, WordPerfect o PS - the final form PostScript document format Office Server allows all the data types to be read, with the excep- tion of PostScript. The CDA[TM] conversion function is used to con- vert to/from the above data types. Users can send and receive these document types in mail, store them in their File Cabinet, read, print, copy, and convert them. The qual- ity of formatting of the displayed data depends on the CDA facilities provided by the underlying OpenVMS system. Office Server uses the CDA character cell formatter, which gives improved results with correct formatting and the inclusion of externally-referenced files. Office Server attempts to print CDA documents in PostScript if the des- tination printer is capable of it; otherwise, Office Server converts the document to ASCII text before printing. If a user attempts to edit any CDA document using a standard editor, the normal handling results in a message telling the user that the doc- ument format is not supported by the editor. However, the user can con- vert a CDA document into a suitable format for editing, and then use the appropriate editor. Through conversion, there is a potential for formatting attributes to be lost. For conversions on Alpha, DECwindows[TM] V1.2 must be installed and the minimum version of CDA$ACCESS.EXE and DDIF$CC_VIEWSHR.EXE is V1.8. For conversions on VAX, CDA Converter Library V2.2 must be installed, which will also install CDA Run-Time Services V1.0. The minimum ver- sion of CDA$ACCESS.EXE and DDIF$CC_VIEWSHR.EXE is V1.7. 21 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 VT-SPECIFIC FUNCTIONALITY Office Server offers a VT interface to VT users moving from MailWorks OpenVMS. This interface supports electronic mail, file cabinet, and server-based printing operations. System wide Features o Menu navigation for VT and terminal emulation users. o Applications are accessed through a hierarchy of menus. Experienced users can easily bypass menus. o Users can interrupt their current activity to read a new mail mes- sage, display the current time, or access directories. Help VT users can press the Help key to invoke online help for some func- tions of Office Server. The Help facility provides basic information on the function in question without the user having to refer to the documentation. DOCUMENTATION The following documentation is standard with Office Server kits: o Planning and Setup Guide o Installation Guide o Release Notes (on-line) o Compaq Office Server Administrator Read Me First (on-line) o Compaq Office Server Administrator online help Additional copies of the manuals can be purchased separately. 22 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 INSTALLATION Installation of this product is designed to be simple and swift. Of- fice Server when installed as a fresh installation does not require any PAKs and is licensed by Client Access Licensing. Upgrade from previous versions and coexistent versions Office Server V5.0 is the upgrade path from Office Server V4.0 and V4.0A on Alpha or VAX. The File Cabinet-only Option is not available to V4.0 customers when moving to V5.0. A V5.0 system must not be installed on top of a V4.0 or V4.0A system under any circumstances. MailWorks V1.3A customers on OpenVMS V6.2 or higher can upgrade di- rectly to Office Server V5.0 on existing systems or on new systems and proceed with migration as indicated in a previous section. Earlier ver- sions of MailWorks are not supported. Compaq Service Option This software product will be installed by Compaq at no additional charge if purchased concurrently with a Startup Service Package that includes installation service. Office Server does not support coexistent sys- tems; that is, versions of ALL-IN-1 and Office Server may not co- re- side on the same CPU, VAXcluster[TM] or VMScluster[TM] system. HARDWARE REQUIREMENTS Processors Supported Alpha: All AlphaServer systems and workstations supporting OpenVMS V6.2 and higher will support Office Server. Note: Absolute minimum memory size is 64MB. VAX: All VAX processors are supported with the exception of: o MicroVAX: MicroVAX I o VAXstation: VAXstation I, VAXstation 8000 23 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 o VAX-11/725, VAX-11/730, VAX-11/750, VAX-11/782 Note: Recommended minimum memory size for supported VAX systems is 32MB The amount of memory, processors, and disk drives required by the sup- ported CPUs to run Office Server is dependent on the number of simul- taneous users. This information is being updated on a continuing ba- sis. Contact your local Compaq office for specific details. Other Hardware Supported The following terminals are supported for text: o VT100[TM] series (VT100, VT100W, VT101, VT102, VT125) or devices in VT100 emulation mode Note: Some of the Office Server functionality is not accessible from VT100 or VT100W terminals. Refer to the relevant VT manual for in- formation as to the capabilities of each device. o VT200 series (VT220[TM], VT240, VT241) and devices that support VT200 emulation o VT300[TM] series (VT320[TM], VT330[TM], VT340[TM]) and devices that support VT300 emulation o VT420[TM] text video terminal o VT500 text video terminal o VT1000[TM] in VT300 emulation mode or via DECwindows DECterm[TM] mode o All Compaq PCs in VT220 or VT300 emulation mode o VAXstation-series terminals 24 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 Printers Office Server can submit print jobs to most devices that have an as- sociated OpenVMS printer queue. Application support for various printer features varies by the appli- cation used. o Personal: LA70, LA75[TM] Plus DEClaser[TM] 1100, DEClaser 1152 LA310, LA424 o PC Printers (via terminal emulation): EPSON[R] LQ-105#, HP[R] DeskJet[R] 500#, IBM[R] Proprinter[R] X24E#, NEC PinWriter[R] 6300#, Okidata Microline 393+#, Panasonic KX-P1180#, Toshiba[R] ExpressWriter 400# o Shared: DEClaser 3500, DEClaser 2100/plus, DEClaser 2150/plus o Departmental: LP11, DEClaser 3200/plus, DEClaser 3250/plus, Turbo PrintServer[TM] 20, PrintServer 17, PrintServer 32 # denotes that this printer has been superseded, but no testing has been done to ensure that all features of the replacement models are supported. Note: Compaq acknowledges that a plethora of third-party PCs, PC BIOS, network interfaces and network software stacks can be deployed in con- junction with PCs and Macintosh computers accessing Compaq Office Server. Compaq has observed that some combinations of these third-party prod- ucts do not exhibit correct behaviour, resulting in intermittent or permanent user- or system manager-perceived problems. If such condi- tions occur, Compaq reserves the right to recommend combinations of the above that are known to behave correctly to solve actual customer 25 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 interoperability problems. In addition, Compaq will not be held re- sponsible for supporting combinations of third-party products used in conjunction with Office Server that are known to behave improperly or to consistently exhibit incorrect operation on customer sites. DISK SPACE REQUIREMENTS Please refer to the Office Server V5.0 Installation Guide for disk space requirements. CLUSTER ENVIRONMENT This layered product is fully supported when installed on any valid and licensed VAXcluster or VMScluster configuration within the lim- its of the OpenVMS Cluster Software SPD (29.78). This includes VAX only, Alpha only and mixed Alpha and VAX clusters. WARNING: Whether a cluster consists of just VAX or just Alpha systems or a mixture of VAX and Alpha systems, all nodes running Office Server within the cluster must be on the same version of the operating sys- tem and refer to a single and common set of "OA$" logical name def- initions and a single and common SYSUAF file. SOFTWARE REQUIREMENTS ___________________________________________________________________ OpenVMS_VAX____________OpenVMS_Alpha_______________________________ OpenVMS for VAX OpenVMS for Alpha V6.2, V7.1, or V7.2 V6.2, V7.1 or V7.2 DECnet-VAX end-node DECnet V1.5 for OpenVMS Alpha V5.5_______________________________________________________________ 26 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 OpenVMS Tailoring For OpenVMS systems, the following classes of OpenVMS are required for full functionality of this layered product: o Network support o Programming support o System programming support o Secure user's environment o Utilities o BLISS require files For more information on OpenVMS classes and tailoring, refer to the OpenVMS Operating System for Alpha and VAX Software Product Descrip- tion (SPD 25.01). Optional Software o MAILbus 400 Message Transfer Agent V2.0B o Compaq X.500 Directory Service V3.1 o MAILbus 400 API V2.0B o XMR - MAILbus 400 to Message Router gateway V1.2B o MAILbus 400 smtp gateway for Compaq Tru64 UNIX o DMT - MAILbus Directory Migration Toolkit V1.0 - Not Year 2000 ready o Message Router Migration Package V1.0 - Not Year 2000 ready o TeamLinks for Microsoft Windows V4.5, V4.0, V3.0 o TeamLinks for Macintosh V2.6.2 (the only Year 2000 ready version) o Compaq Office Server MAPI Driver V5.0 and V6.0 o Compaq Office Server Web Interface V5.0 and V6.0 o PATHWORKS[TM] for DOS V5.0 or higher 27 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 o PATHWORKS for OpenVMS VAX V5.0 or higher and/or* PATHWORKS V5.0 or higher for OpenVMS Alpha o VAX Message Router V3.5. Not available on OpenVMS Alpha o VAX Message Router OpenVMS Mail Gateway V3.5. Not available on Open- VMS Alpha o DECnet-PLUS for OpenVMS V6.2 or later Note: Long node names are not supported o One of the supported JSB TCP/IP stacks o DEC[TM] TCP/IP Services for OpenVMS V4.1-12 or higher o Process Software MultiNet V3.5 or higher o Attachmate PathWay[TM] V2.5 or higher o Process TCPware[R] V4.1 or higher o Any product supporting the WinSockets API and PATHWORKS or DEC TCP /IP Services for OpenVMS o For CDA VAX support - CDA Converter Library for OpenVMS V2.2 (VAX only available) o For CDA Alpha support - DECwindows V1.2 for OpenVMS Alpha * and/or indicates that this software is available on OpenVMS Alpha as well as OpenVMS VAX systems and that both may be required on mixed architecture clusters depending upon customer needs. Customers should contact providers of any currently integrated third- party products regarding compatibility with Office Server on VAX and Alpha, or contact their local Compaq Sales Office for specific infor- mation on layered product availability and interoperability with Compaq Office Server V5.0. 28 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 LICENSING Compaq Office Server V5.0 supports two mutually exclusive styles of licensing: o For customers upgrading from Office Server V4.0 or V4.0A that are traditionally licensed due to their ALL-IN-1 heritage, Clusterwide, Capacity and User (Concurrent and Personal) licensing enforced by Product Authorization Keys (PAKs) continues to be supported, en- suring that customers experience no changes to the way they are cur- rently licensed, thereby eliminating any administrative overhead. ALL-IN-1 V3.2 will remain in the price book, and existing tradi- tional licenses will continue to be orderable. o For: - new deployments of Office Server - MailWorks customers migrating to Office Server - selection of the File Cabinet Only option Client Access Licensing (CAL) is mandatory. Client Access Licensing Client Access Licensing (CAL) has the financial advantage of grant- ing to one user the rights to access the Office Server system and Compaq clients in the one license. For example, one CAL would enable a user to access the Office Server capabilities from a Compaq TeamLinks, Compaq MAPI Driver, Web Browser or VT client without incurring the cost of the client software itself. If the client is developed by a third party however, the rights to install that client on the desktop must be pur- chased from the third party vendor, as the rights to third party soft- ware are not granted by the Compaq Office Server CAL. Without exception, one CAL must be acquired for every user featured in the Office Server profile; that is, at all times every registered user must be licensed by one CAL. CALs may be moved between systems as user populations fluctuate, but the number of CALs present on the site must equal or exceed the number of registered users at the site. 29 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 Office Server V5.0 is licensed by two types of Client Access License which cannot be mixed on one node. Customers that choose the full in- stallation are licensed by the Office Server CAL with Unique Product Identifier (UPI) of 5TD. Customers that install the File Cabinet Only Option are licensed by the FCCAL with UPI of 5Z4. Note: In OpenVMS clusters, traditional licensing and Client Access Li- censing cannot coexist. For example, one Office Server system licensed by CALs must not be added to an Office Server cluster licensed by Ca- pacity or User licenses. Full Office Server installations and File Cabinet Only installations on separate nodes within a cluster are not allowed. Office Server System License In addition to CALs, each Office Server installation must be licensed by one Office Server (system) License (UPI is 5TB) and the File Cab- inet Only installation licensed by one Office Server File Cabinet sys- tem license (UPI is 5Z2). For Office Server deployments on OpenVMS clus- ters, one system license (QM-5TB9A-*A or QM-5Z29A-*A) is required per OpenVMS system in the cluster. Each Office Server kit (QB-5TBPA-SA) includes the license, media, and documentation for Office Server, and the media, documentation, and li- cense to install one Office Server Administrator client (UPI is 5TC). Additional Administrator Clients may be installed upon the acquisi- tion of additional licenses (QM-5TC9A-AA). Each Office Server File Cabinet Only kit (QB-5Z2PA-SA) includes the license, media and documentation for Office Server File Cabinet Only and the media, documentation and license to install one Office Server Administrator Client (UPI=5TC). Additional Administrator Clients may be installed upon the acquisition of additional licenses (QM-5TC9A- AA). 30 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 Customers with Compaq Service agreements All MailWorks, ALL-IN-1 and Office Server customers paying for Compaq Media, Documentation Distribution Service (MDDS) will receive the Of- fice Server V5.0 media, documentation, and licenses as part of their agreements. Office Server V5.0 can be ordered separately and delivered from Com- paq manufacturing centres. Office Server V5.0 will also be distributed on the OpenVMS Alpha and VAX Software Product Libraries, formerly CONDIST. Migrating to Office Server from MailWorks and ALL-IN-1 MailWorks customers must replace their existing licenses with Office Server or Office Server File Cabinet system licenses and acquire one CAL or FCCAL for every user/subscriber on each system. Non-Service Paying Customers Customers without a Compaq support agreement should consult their Compaq or Compaq Partner account manager regarding upgrading to Office Server V5.0. ORDERING INFORMATION ___________________________________________________________________ Table_1:__Compaq_Office_Server_for_OpenVMS_V5.0____________________ Order_No.______Description_________________________________________ Licenses, Media, and Documentation QM-5TB9A-AA One Server License QB-5TBPA-SA One Server License, Media, Documentation QB-5TBPA-SB One Server License, Media, Doc + 25 CALs QB-5TBPA-SC One Server License, Media, Doc + 100 CALs QB-5TBPA-SD One Server License, Media, Doc + 500 CALs 31 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 ___________________________________________________________________ Table_1_(Cont.):__Compaq_Office_Server_for_OpenVMS_V5.0____________ Order_No.______Description_________________________________________ QB-5TBPA-MA One Server Upgrade License, Media, Doc QM-5TB9A-CA One Server Upgrade License QA-5TBAA-GZ Documentation Kit Compaq Office Server QM-5TD9A-AA One Client Access License QM-5TD9A-AB 25 Client Access Licenses QM-5TD9A-AC 50 Client Access Licenses QM-5TD9A-AD 100 Client Access Licenses QM-5TD9A-AE 500 Client Access Licenses QM-5TD9A-CA One Client Access Upgrade License QM-5TD9A-CB 25 Client Access Upgrade Licenses QM-5TD9A-CC 50 Client Access Upgrade Licenses QM-5TD9A-CD 100 Client Access Upgrade Licenses QM-5TD9A-CE 500 Client Access Upgrade Licenses QM-5TC9A-AA One Administrator Client License QM-5TC9A-CA One Administrator Client Upgrade License QB-5TCAA-SA Administrator Client License, Media, Documentation QB-5TCAA-MA Administrator Client Upgrade License, Media, Docu- mentation ___________________________________________________________________ 32 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 ___________________________________________________________________ Table_2:__Compaq_Office_Server_File_Cabinet_for_OpenVMS_V5.0_______ Order_No.______Description_________________________________________ Licenses, Media, and Documentation QM-5Z29A-AA One Server File Cabinet License QB-5Z2PA-SA One Server File Cab License, Media, Documentation QB-5Z2PA-SB One Server File Cab License, Media, Doc + 25 CALs QB-5TBPA-SC One Server File Cab License, Media, Doc + 50 CALs QB-5Z2PA-SD One Server File Cab License, Media, Doc + 100 CALs QB-5Z2PA-SE One Server File Cab License, Media, Doc + 500 CALs QB-5Z2PA-MA One Server File Cab Upgrade License, Media, Doc QM-5Z29A-CA One Server File Cab Upgrade License QA-5TBAA-GZ Documentation Kit Compaq Office Server File Cabinet QM-5Z49A-AA One File Cabinet Client Access License QM-5Z49A-AB 25 File Cabinet Client Access Licenses QM-5Z49A-AC 50 File Cabinet Client Access Licenses QM-5Z49A-AD 100 File Cabinet Client Access Licenses QM-5Z49A-AE 500 File Cabinet Client Access Licenses QM-5Z49A-CA One File Cab Client Access Upgrade License QM-5Z49A-CB 25 File Cab Client Access Upgrade Licenses QM-5Z49A-CC 50 File Cab Client Access Upgrade Licenses QM-5Z49A-CD 100 File Cab Client Access Upgrade Licenses QM-5Z49A-CE 500 File Cab Client Access Upgrade Licenses QM-5TC9A-AA One Administrator Client License 33 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 ___________________________________________________________________ Table 2 (Cont.): Compaq Office Server File Cabinet for OpenVMS __________________V5.0_____________________________________________ Order_No.______Description_________________________________________ QM-5TC9A-CA One Administrator Client Upgrade License QB-5TCPA-SA Administrator Client License, Media, Documentation QB-5TCAA-MA Administrator Client Upgrade License, Media, Docu- mentation Software Product Services QT-5TB9A-TA Office Server New Version License QT-5TBAA-X* Office Server and CAL packages QT-5TBAA-KZ Documentation QT-5TC9A-TA Administrator Client New Version License QT-5TC9A-XA Administrator Client Service QT-5TD9A-T* CAL File Cabinet Only option QT-5Z29A-TA Office Server File Cabinet New Version License QT-5Z2AA-X* Office Server File Cabinet and File Cabinet CAL packages QT-5Z29A-T*____File_Cabinet_CAL____________________________________ * Denotes variant fields. For additional information on available li- censes, services, and media, refer to the appropriate price book. SOFTWARE LICENSING This software is furnished under the licensing provisions of Compaq Computer Corporation's Standard Terms and Conditions. For more infor- mation about the licensing terms and policies of Compaq, contact your local Compaq office. 34 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 Operational Restriction A TeamLinks or MAPI Driver or Web Browser connection to Office Server cannot be established if the Office Server account is based on an ac- count where multiple Office Server users share a single OpenVMS ac- count. Each TeamLinks, MAPI Driver user Web browser user must have an individual Office Server account. Note also: o Every user of Office Server must be a registered OpenVMS and Of- fice Server user with their name registered in the Office Server profile. o Users of non-Compaq clients accessing Office Server via the pub- lished APIs, MAPI Driver, or whatever, must also be registered OpenVMS and Office Server users. License Management Facility Support This layered product supports the OpenVMS V1.2 License Management Fa- cility. For more information on the License Management Facility, refer to the OpenVMS License Management Facility Software Product Description (SPD 36.35). SOFTWARE PRODUCT SERVICES A variety of services and options are available from Compaq. For more information, contact your local Compaq office or Compaq partner. SOFTWARE WARRANTY This software is provided by Compaq with a 90 day conformance warranty in accordance with the Compaq warranty terms applicable to the license purchase. 35 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 © 1997, 1999 Digital Equipment Corporation. All rights reserved. COMPAQ, the Compaq logo, the DIGITAL logo, ALL-IN-1, AlphaServer, DEC, DECnet, DIGITAL, MAILbus, MicroVAX, PATHWORKS, TeamLinks, VAX, VAXstation and VMSmail are registered in U.S. Patent and Trademark Office. DEClaser, DECterm, DECwindows, LA, Mailworks, OpenVMS, PrintServer, Tru64, VAXcluster, VAXstation, VT, VMScluster and WPS-PLUS are trademarks of Compaq Computer Corporation. PostScript is a registered trademark of Adobe Systems Inc. Apple, AppleTalk, and Macintosh are registered trademarks of Apple Computer, Inc. PathWay is a trademark of Attachmate Corporation. MacWrite is a registered trademark of Claris Corporation. WordPerfect is a registered trademark of Corel Corporation. Hayes is a registered trademark of Hayes Microcomputer Prod- ucts, Inc. HP and DeskJet are registered trademarks of Hewlett-Packard Corporation. IBM and Proprinter are registered trademarks of International Business Machines Corporation. LDAP Portions Copyright 1989, 1996 Regents of the University of Michigan. All rights reserved. The LDAP Directory access code contained within this product was originally created by the University of Michigan at Ann Arbor. PMDF is a registered trademark of Innosoft International Inc. Intel is a registered trademark of Intel Corporation. Toshiba is a registered trademark of Kabushiki Kaisha Toshiba. Microsoft, Windows, and NT are registered trademarks of Mi- crosoft Corporation. PinWriter is a registered trademark of NEC Corporation. Netscape and Netscape Navigator are registered trademarks of Netscape Communications Corporation. MultiNet and TCPware are registered trademarks of Process Soft- ware Corporation. 36 Compaq Office Server for OpenVMS V5.0/FRANÇAIS SPD: 70.09.02 EPSON is a registered trademark of Seiko Epson Kabushiki Kaisha. UNIX is a registered trademark of the Open Group. The Open Group is a trademark of The Open Group. International CorrectSpell spelling correction system copy- right(c) 1998 Lernout & Hauspie Speech Products N.V. All rights reserved. Rogets II Electronic Thesaurus: Electronic Thesaurus portions copyright (c)1988 by INSO Corporation. Rogets II: The New Thesaurus (c)1980 by Houghton-Mifflin Com- pany. Licensed from INSO Corporation. All rights reserved. Usage Alert: Programs and databases for the Usage Alert li- censed from INSO Corporation. (c)1987 by INSO Corporation. All rights reserved. 37