User irresponsibility refers to situations where the user purposely or accidentally causes some noticeable damage. One example would be a user who is authorized to access certain files making a copy of a key file to sell.

There is little that an operating system can do to protect sites from this source of security failure. The problem frequently lies in application design deficiencies or inconsistent use of available controls by users and the security administrator. Sometimes the failure to enforce adequate environmental security unwittingly encourages this type of security problem.

Even the best security system will fail if implemented inconsistently. This, along with the failure to motivate your users to observe good security practices, will make your system vulnerable to security failures caused by user irresponsibility. “Using the System Responsibly” discusses what users can do to help maintain system security.

User probing refers to situations where a user exploits insufficiently protected parts of the system. Some users consider gaining access to a forbidden system area as an intellectual challenge, playing a game of user versus system. Although intentions may be harmless, theft of services is a crime. Users with more serious intent may seek confidential information, attempt embezzlement, or even destroy data by probing. Always treat user probing seriously.

The system provides many security features to combat user probing. Based on security needs, the security administrator implements features on either a temporary or permanent basis. See “Protecting Data” for information on protecting data and resources with protection codes and access control lists.

User penetration refers to situations where the user breaks through security controls to gain access to the system. While the system has security features that make penetration extremely difficult, it is impossible to make any operating system completely impenetrable.

A user who succeeds in penetrating a system is both skilled and malicious. Thus, penetration is the most serious and potentially dangerous type of security breach. With proper implementation of the OpenVMS security features, however, it is also the rarest security breach, requiring unusual skills and perseverance.

Social engineering refers to situations in which an intruder gains access to a system not by technical means, but by deceiving users, operators, or administrators. Potential intruders may impersonate authorized users over the phone. Potential intruders may request information that gains them access to the system, such as telephone numbers or passwords, or they may request an unwitting operator to perform some action that compromises the security of the system.

As the technical security features of operating systems have strengthened in recent years, social engineering has been a factor in a growing percentage of security incidents. Operator training, administrative procedures, and user awareness are all critical factors to ensure that access is not inadvertently granted to unauthorized persons.

“Managing System Access” describes the intrusion detection system and how to set its parameters.

“Controlling Access to System Data and Resources” explains how to augment the protection of system files and resources.

“Security Auditing” explains how to monitor system activity and be notified of malicious activity.

“System Security Breaches” suggests how to handle system intrusions.

“Using the System Responsibly” and “Managing the System and its Data” list topics to include in your site training programs.