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3 May 1999
Dear Valued Compaq and Sybase
Customer,
Recently you received a letter from Sybase
informing you of important product support changes for OpenVMS.
Both Sybase and Compaq are committed to ensuring that these changes
cause as little disruption to your business as possible. As a follow-up,
this letter contains information about timing and possible options
to help manage your migration in a process that is safe and easy.
Sybase has provided OpenVMS solutions for
both VAX and Alpha since the early 1990s; during that time there
has been an increased market interest in UNIX and Windows NT. While
Sybase values its installed base of OpenVMS customers, its future
engineering investments for Compaq platforms will be on Tru64 UNIX
and Windows NT.
To ensure that customers have the maximum
time and flexibility in making the right decision for their business,
Sybase is continuing support for OpenVMS/Alpha as outlined in the
initial notification letter. The letter stated that SQL Server 11.0.3.3
and OpenClient/OpenServer 10.0.4 on the OpenVMS/Alpha platform will
continue to be supported until 31 December 2003. Therefore, OpenVMS/Alpha
and Sybase customers satisfied with their current operation can
continue for nearly five additional years, and have the ability
to develop and implement a migration strategy as business needs
dictate.
Compaq is committed to the future of OpenVMS.
Compaq and Sybase realize some customers will choose to remain on
OpenVMS. Other customers will decide to migrate their applications
to either Tru64 UNIX or Windows NT. For their active support customers,
Sybase will provide a free license upgrade to Adaptive Server Enterprise
11.9.2, Replication Server 11.5.1 and/or Enterprise Data Studio
11, as appropriate based on the customer's current Sybase product
set.
Sybase and Compaq have worked to provide
a wide range of services designed to ease your migration, including
Tru64 UNIX or Windows NT integration/migration services from Compaq,
and Professional Services and migration tools from Sybase. In addition,
a variety of independent service companies, offering unique skills
and capabilities, are available to provide migration assistance.
Customers using Sybase products on OpenVMS/VAX
platforms received notice that support ended during the first half
of 1998. We encourage these customers to take advantage of the range
of solutions outlined for this program.
As a first step, customers will soon be contacted
by their Sybase and Compaq representatives or authorized reseller
to further explore migration options. Meanwhile, customers are encouraged
to visit the special Compaq website to
get more information. It is the goal of both companies to make it
as easy as possible for our valued customers to continue with Sybase
and Compaq.
Sincerely,
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John Nicholson, VP
Database & Business
Intelligence Business Unit
Compaq Computer Corporation
|
Richard
Marcello, VP
OpenVMS System Software Group
Compaq Computer Corporation |
Fred
Manhartsberger, VP
Planning, Marketing, & Services
Enterprise Solutions Division
Sybase Incorporated |
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