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UCX telnet print symbiont connect rejected?

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The Question is:

 
I'm printing from an Alpha1000 (Open VMS v7.1)to a HpLaser printer via a
print server.
I'm using the UCX$TELNETSYM symbiont.
(/proc=UCX$TELNETSYM/on="10.33.2.21:3200")
Sometimes the queue stops printing and the jobs in the queue get the status
"stalled".
Stop/queue/reset doesn't resolve the problem.
The following messages appear in the UCX$TELNETSYM-log- 'file Open (QIOW to
connect, IOSB status) "10.33.2.21.3200":connect to network object rejected'
and 'output_routine has no IO channel'.
The printer is used for printing from the Alpha (IP) and printing from a
Novell server (IPX).

The Answer is :

 
  Install the current UCX ECO kit for the version of UCX in use (V4.2 and
  an associated ECO is current), and if the problem persists contact the
  customer support center.
 

  
     
     answer written or last revised on ( 9-JUL-1998 )
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