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HP OpenVMS Systemsask the wizard |
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The Question is: I have an application that uses the SYS$GETUAI call to return a user's UIC given the username. I am getting the error "ACP file access failed". This problem is intermittent. Could this be a locking problem on the SYSUAF file? The software is checking UICs for different users. However, the software is installed with privileges and enables the privileges while running, so access to the record(s) should not be a problem. Any suggestions? The Answer is :
There is no way to narrow down the cause of this problem without further
information -- the reported symptoms could result from a (potential)
OpenVMS problem, a (potential) programming problem, or a (potential)
process quota problem.
When asking these sorts of programming-related questions, the Wizard asks
that a short standalone example program that demonstrates the problem be
provided -- without this example code, there can only be guesses.
You will also want to confirm which privileges have been included on the
image when it was installed, as sys$getuai has specific privileges required.
You will also want to confirm that the image in question is an executable
image, and not a shareable image or other type of image.
The error ACC ("ACP file access failed") implies a problem opening a file.
There is a secondary status reported with this error (via the STV field),
but if this is occuring inside the sys$getuai call then that secondary
status field is not readily accessable.
If you are using the context argument of sys$getuai, recode the program
for the purposes of testing -- the context argument is associated with
the file open processing.
The Wizard would encourage you to contact the customer support center for
additional assistance -- please expect to be asked to provide a short,
standalone example program that demonstrates the problem.
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