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TCP/IP (UCX?) LPR jobs retained on error?

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The Question is:

 
Mr. Wiz,
 
What causes the following?  PTR104 is a LPR(tcp/ip) printer
 
I can go out to a dmp directrory and find files with the retained
print-outs.
 
Help when you can....
 
Daniel Bohner
 
 
ADARMS::ADA:[COM]> sh que ptr104
Server queue PTR104, idle, on ADARMS::, mounted form DEFAULT
 
  Entry  Jobname         Username     Blocks  Status
  -----  -------         --------     ------  ------
   1130  RMS104          ISDAN             5  Retained on error
       %UCX-F-NOMSG, Message number 030AEBB4
         Completed  2-SEP-1998 21:11:58.15 on queue PTR104
   1131  RMS104          ISDAN             4  Retained on error
       %UCX-F-NOMSG, Message number 030AEBB4
         Completed  2-SEP-1998 21:27:11.65 on queue PTR104

The Answer is :

 
  Please contact the customer support center.
 
  Information from the log files, as well as information on the TCP/IP
  product and version, as well as any ECO kits that have been applied,
  will likely be needed.


  

     
     
answer written or last revised on ( 4-SEP-1998 )

     
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