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HP OpenVMS Systemsask the wizard |
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The Question is: We are having some problems shutting down our AlphaServer 4000. For the last shutdown, this is what we did :- - @SYS$SYSTEM:SHUTDOWN with 3 minutes warning. Messages come up (as normal) about interactive logins being disabled, and the Decnet network being shutdown. The first shutdown message is sent to users, then nothing - the shutdown procedure appears to hang. After 5 minutes of waiting, abort shutdown with CTRL-Y - @SYS$SYSTEM:SHUTDOWN with 0 minutes warning. Shutdown procedure gets as far as "%SHUTDOWN-I-STOPQUEUES, the queues on this node will now be stopped", then nothing....... hangs again. We notice that some queues are stuck in "stopping" state, so we stop/q ueue/reset those queues, but still shutdown hangs. Wait a few minutes then abort again with CTRL-Y. - we run our site-specific shutdown, then try SHUTDOWN again with 0 minutes warning. Again, gets as far as stopping queues and then nothing......... Abort yet again with CTRL-Y. - crash the system with SYS$SYSTEM:OPCCRASH Any hints on how to go about resolving this would be appreciated. This machine is not clustered. It isn't shutdown very often, but shutting it down has become a difficult thing to do.... The problem appears to have started after upgrading to OpenVMS V7. 1 from V6.2-1H3. Thanks The Answer is : Check for the available list of ECO kits -- if you have access to DSN, please pull down the list of ECOs incorporated into the release and the list of ECOs that should be applied to the release. (The specific word "incorporated" is likely a good search keyword in the DSN system.) Please contact the customer support center for further assistance, and for a copy of the above list if you do not have it.
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