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The Question is: I have an image file installed on both members of a dual node AXP 4100/AXP 8200 SCSI cluster. The disk is a HSZ-50 driven RAID 5 disk attached to both members of the cluster. When I try to remove the image I receive an error message, the operation appears to fail (SHOW/DEVICE/FILES DISK07 still shows the image open), but INSTALL no longer consider s the image a known file entry and refuses even to INSTALL LIST it. What is going on? Why can't I INSTALL REMOVE this image? A session log is included below for examination. Best Regards Edwin Thornber MOBI02_SYSMON>instal lis disk07:[cabstest.dat.cr]cmctf_cabstest.exe DISK07:<CABSTEST.DAT.CR>.EXE CMCTF_CABSTEST;34 MOBI02_SYSMON>instal lis disk07:[cabstest.dat.cr]cmctf_cabstest.exe/fu DISK07:<CABSTEST.DAT.CR>.EXE CMCTF_CABSTEST;34 Entry access count = 0 MOBI02_SYSMON>sh dev/fil disk07 Files accessed on device $1$DKD7: (MOBI02, MOBI06) on 25-MAR-1999 13:11:06.77 Process name PID File name 00000000 [000000]INDEXF.SYS;1 00000000 [CABSTEST.DAT.CR]CMCTF_CABSTEST.EXE;34 MOBI02_SYSMON>install rem disk07:[cabstest.dat.cr]cmctf_cabstest.exe %INSTALL-E-OPENIN, error opening DISK07:<CABSTEST.DAT.CR>CMCTF_CABSTEST.EXE; as input -RMS-E-FLK, file currently locked by another user %SYSTEM-S-NORMAL, normal successful completion -SYSTEM-S-NORMAL, normal successful completion -DEBUG-W-INSFWSL, insufficient working set limit MOBI02_SYSMON>instal lis disk07:[cabstest.dat.cr]cmctf_cabstest.exe/fu %INSTALL-W-FAIL, failed to LIST entry for DISK07:<CABSTEST.DAT.CR>CMCTF_CABSTEST .EXE -INSTALL-E-NOKFEFND, Known File Entry not found MOBI02_SYSMON>sh proc 25-MAR-1999 13:12:25.68 User: SYSMON Process ID: 2060072B Node: MOBI02 Process name: "SYSMON" Terminal: TNA43: (Host: 10.230.81.78 Port: 3160 ) User Identifier: [SYSTOOLS,SYSMON] Base priority: 4 Default file spec: MGMT_DEV:[MGMT_TOOLS] Devices allocated: MOBI02$TNA43: MOBI02_SYSMON>sh proc/all 25-MAR-1999 13:12:35.15 User: SYSMON Process ID: 2060072B Node: MOBI02 Process name: "SYSMON" Terminal: TNA43: (Host: 10.230.81.78 Port: 3160 ) User Identifier: [SYSTOOLS,SYSMON] Base priority: 4 Default file spec: MGMT_DEV:[MGMT_TOOLS] Devices allocated: MOBI02$TNA43: Process Quotas: Account name: SYSTOOLS CPU limit: Infinite Direct I/O limit: 150 Buffered I/O byte count quota: 99808 Buffered I/O limit: 150 Timer queue entry quota: 20 Open file quota: 100 Paging file quota: 196992 Subprocess quota: 10 Default page fault cluster: 64 AST quota: 248 Enqueue quota: 1999 Shared file limit: 0 Max detached processes: 0 Max active jobs: 0 Accounting information: Buffered I/O count: 4294 Peak working set size: 4624 Direct I/O count: 46 Peak virtual size: 353248 Page faults: 867 Mounted volumes: 0 Images activated: 15 Elapsed CPU time: 0 00:00:02.87 Connect time: 0 04:33:48.12 Authorized privileges: ACNT ALLSPOOL ALTPRI AUDIT BUGCHK BYPASS CMEXEC CMKRNL DETACH DIAGNOSE DOWNGRADE EXQUOTA GROUP GRPNAM GRPPRV IMPORT LOG_IO MOUNT NETMBX OPER PFNMAP PHY_IO PRMCEB PRMGBL PRMMBX PSWAPM READALL SECURITY SETPRV SHARE SHMEM SYSGBL SYSLCK SYSNAM SYSPRV TMPMBX UPGRADE VOLPRO WORLD Process privileges: ACNT may suppress accounting messages ALLSPOOL may allocate spooled device ALTPRI may set any priority value AUDIT may direct audit to system security audit log BUGCHK may make bug check log entries BYPASS may bypass all object access controls CMEXEC may change mode to exec CMKRNL may change mode to kernel DETACH may create detached processes DIAGNOSE may diagnose devices DOWNGRADE may downgrade object secrecy EXQUOTA may exceed disk quota GROUP may affect other processes in same group GRPNAM may insert in group logical name table GRPPRV may access group objects via system protection IMPORT may set classification for unlabeled object LOG_IO may do logical i/o MOUNT may execute mount acp function NETMBX may create network device OPER may perform operator functions PFNMAP may map to specific physical pages PHY_IO may do physical i/o PRMCEB may create permanent common event clusters PRMGBL may create permanent global sections PRMMBX may create permanent mailbox PSWAPM may change process swap mode READALL may read anything as the owner SECURITY may perform security administration functions SETPRV may set any privilege bit SHARE may assign channels to non-shared devices SHMEM may create/delete objects in shared memory SYSGBL may create system wide global sections SYSLCK may lock system wide resources SYSNAM may insert in system logical name table SYSPRV may access objects via system protection TMPMBX may create temporary mailbox UPGRADE may upgrade object integrity VOLPRO may override volume protection WORLD may affect other processes in the world Process rights: INTERACTIVE REMOTE NET$TRACEALL System rights: SYS$NODE_MOBI02 Auto-unshelve: on Image Dump: off Process Dynamic Memory Area Current Size (bytes) 212992 Current Size (pagelets) 416 Free Space (bytes) 200172 Space in Use (bytes) 12820 Size of Largest Block 199148 Size of Smallest Block 24 Number of Free Blocks 8 Free Blocks LEQU 64 Bytes 3 There is 1 process in this job: SYSMON (*) MOBI02_SYSMON>mc authorize sho sysmon Username: SYSMON Owner: System Monitor Account: SYSTOOLS UIC: [7,1] ([SYSTOOLS,SYSMON]) CLI: DCL Tables: DCLTABLES Default: MGMT_DEV:[MGMT_TOOLS] LGICMD: LOGIN.COM Flags: Primary days: Mon Tue Wed Thu Fri Secondary days: Sat Sun No access restrictions Expiration: (none) Pwdminimum: 11 Login Fails: 0 Pwdlifetime: 14 00:00 Pwdchange: 23-MAR-1999 23:15 Last Login: 25-MAR-1999 08:38 (interactive), 25-MAR-1999 07:57 (non-interactive) Maxjobs: 0 Fillm: 100 Bytlm: 64000 Maxacctjobs: 0 Shrfillm: 0 Pbytlm: 0 Maxdetach: 0 BIOlm: 150 JTquota: 4096 Prclm: 10 DIOlm: 150 WSdef: 2000 Prio: 4 ASTlm: 250 WSquo: 4000 Queprio: 0 TQElm: 20 WSextent: 16384 CPU: (none) Enqlm: 2000 Pgflquo: 200000 Authorized Privileges: ACNT ALLSPOOL ALTPRI AUDIT BUGCHK BYPASS CMEXEC CMKRNL DETACH DIAGNOSE DOWNGRADE EXQUOTA GROUP GRPNAM GRPPRV IMPORT LOG_IO MOUNT NETMBX OPER PFNMAP PHY_IO PRMCEB PRMGBL PRMMBX PSWAPM READALL SECURITY SETPRV SHARE SHMEM SYSGBL SYSLCK SYSNAM SYSPRV TMPMBX UPGRADE VOLPRO WORLD Default Privileges: ACNT ALLSPOOL ALTPRI AUDIT BUGCHK BYPASS CMEXEC CMKRNL DETACH DIAGNOSE DOWNGRADE EXQUOTA GROUP GRPNAM GRPPRV IMPORT LOG_IO MOUNT NETMBX OPER PFNMAP PHY_IO PRMCEB PRMGBL PRMMBX PSWAPM READALL SECURITY SETPRV SHARE SHMEM SYSGBL SYSLCK SYSNAM SYSPRV TMPMBX UPGRADE VOLPRO WORLD Identifier Value Attributes NET$TRACEALL %X91F50009 MOBI02_SYSMON>sho cluster View of Cluster from system ID 7145 node: MOBI02 25-MAR-1999 13:13:23 +-------------------+---------+ & SYSTEMS & MEMBERS & +--------+----------+---------+ & NODE & SOFTWARE & STATUS & +--------+----------+---------+ & MOBI02 & VMS V6.2 & MEMBER & & MOBI06 & VMS V6.2 & MEMBER & +--------+----------+---------+ MOBI02_SYSMON>mc sysman SYSMAN> set env/clus %SYSMAN-I-ENV, current command environment: Clusterwide on local cluster Username SYSMON will be used on nonlocal nodes SYSMAN> do sh dev/fil disk07 %SYSMAN-I-OUTPUT, command execution on node MOBI02 Files accessed on device $1$DKD7: (MOBI02, MOBI06) on 25-MAR-1999 13:13:40.77 Process name PID File name 00000000 [000000]INDEXF.SYS;1 00000000 [CABSTEST.DAT.CR]CMCTF_CABSTEST.EXE;34 %SYSMAN-I-OUTPUT, command execution on node MOBI06 Files accessed on device $1$DKD7: (MOBI06, MOBI02) on 25-MAR-1999 13:13:40.86 Process name PID File name 00000000 [000000]INDEXF.SYS;1 00000000 [CABSTEST.DAT.CR]CMCTF_CABSTEST.EXE;34 SYSMAN> The Answer is : Make certain that all processes referencing the specified shareable image have been restarted when or after the image is reinstalled. Acquire and install the available INSTALL ECO kit for V6.2. Please contact the Compaq Customer Support Center for assistance. Expect to be asked additional details around the image (eg: is it a COMMON or is it code), as well as the initial INSTALL command used.
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