HP OpenVMS Systems

Copies missing: TCP/IP lpr, Microsoft lpd, printer

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The Question is:

 
I have set up a server queue to print to an HP LaserJet 4 printer attached
to NT system with  LPD service running. I am using "print/copies=3"  but
only get one job. However, "print/copies=2" gets me two copies. I seem to be
limited to two copies max when
 printing to this que. Any ideas?
 

The Answer is :

 
  Assuming the OpenVMS system is running TCP/IP Services for OpenVMS,
  please first check for ECO kits for the version in use or consider
  an upgrade to a more recent version (and ECO).
 
  If there is a mechanism on Microsoft Windows NT to log LPD activity,
  you will want to enable and examine the activity -- this will help
  determine if the problem involves the files sent to OpenVMS, or a
  problem on Microsoft Windows NT or with the printer.
 
  Once you have localized the problem (or if you are unable to localize
  the problem), please contact the appropriate support organization --
  if OpenVMS TCP/IP Services are sending two copies when asked to send
  three, please contact the Compaq Customer Support Center.
 
  In the OpenVMS TCP/IP configuration file, the log file is established
  via an option in the printcap file:
 
    :lf=/SYS$SPECIFIC/TCPIP$LPD/logfilename.LOG:\
 

  

     

     
answer written or last revised on ( 6-APR-1999 )
     
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