HP OpenVMS Systems

Problems with DE425 Ethernet Controller?

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The Question is:

 
DE425 not supported under VMS 7.1 ?
 
During an upgrade of an Alpha Server 1000 containing a DE425 network
interface from VMS 6.2 to VMS 7.1 the upgrade procedure crashed several
times with a fatal bugcheck leaving a corrupt system disk. After replacing
the CDRom drive and the tape I replaced
 the DE425 with a PCI-network card and everything went OK.
 
Do you have any information that the DE425 is not longer supported? I didn't
find anything in the release notes.
 
Regards, Albert
 

The Answer is :

 
  The DE425 is supported by OpenVMS -- it is listed in the OpenVMS Software
  Product Description (SPD).
 
  That said, a PCI Ethernet widget is definitely prefered over an EISA
  widget.
 
  As for the cause of the particular crashes you saw, this clearly could
  involve either a hardware or a software problem, or some sort of odd
  platform interaction, or something with the ECU or ECU data, but there
  is not enough information here for any particular degree of certainty.
 
  Initially, I would recommend using the ECU to examine and reconfigure
  the EISA settings, and ensure that there are no conflicts.
 
  If you wish to pursue this, please contact the Compaq Customer Support
  Center.
 

  

     

     
answer written or last revised on ( 30-JUN-1999 )
     
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