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The Question is: I am currently trying to install a SN-PBXGK-BB graphics card in Alpha 500au digital personal workstation. I have downloaded the patches from the web site and transferred them to the workstation I mentioned above. I am trying to configure in Vms 711h2. W hen I try to install the VMS712_UPDATE02 file using the 'product install ' command I get the following error message: %PCSI-E-PDFFIL, the following errors are in file _ALPHA$DKA100:[FTP] DEC-AXPVMS- VMS712_UPDATE02-V0100-PCSI;1 7 execute preconfigure "@SYS$SOURCE:[SYSUPD]SYS$SPECIFIC.COM" interactive uses [SYSUPD] SYS$SPECIFIC.COM; % PCSI-E-PDFUDK, undefined keyword % PCSI-E-PROCTERM, processing terminated due to previous error % PCSI-E-S_OPFAIL, operation failed % PCSIUI-E-ABORT, fatal error encountered - operation terminated If anyone can get me past these errors I would greatly appreciate the help. Thanks, ED The Answer is : The SN-PBXGK-BB is the ELSA GLoria Synergy graphics controller. Please see the OpenVMS FAQ (September 1999 or later version) for details on the ELSA GLoria Synergy, specifically see the section "MGMT24. How do I configure ELSA GLoria Synergy graphics on OpenVMS?". The OpenVMS FAQ is available at various locations, including: ftp://ftp.digital.com/pub/Digital/dec-faq/OpenVMS.txt OpenVMS Alpha V7.1-2 is a minimum requirement -- you appear to be trying to install an OpenVMS Alpha V7.1-2 kit onto V7.1-1H2, and this is not permitted.
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