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Netscape Navigator Database Error?

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The Question is:

 
The Netscape Navigator site certificates have expired.
 
Following the instructions in the FAQ, I loaded certificates from Verisign and Thawte.
 
Now, I get an error message, "The security library has experienced a database error.  You will probably be unable to connect to this site securely."
 
This is only a minor improvement over the incessant clicking behavior of an expired certificate.  Why?  I deleted the VeriSign and Thawte certificates that were downloaded, and now I get asked --once-- whether I'd like to accept a site's certificate witho
ut verification.
 
OK, Wiz, what's wrong?  I followed the instructions in the FAQ EXACTLY (repeated delete/download certificate cycle several times to be sure).

The Answer is :

 
  This initially appears to be a database corruption somewhere underneath
  Netscape Navigator.  Please contact the Compaq Customer Support Center
  for assistance in resolving this matter -- restoration of the file from
  the distribution or from a (valid) BACKUP may well be required.
 


  

     
     
answer written or last revised on ( 27-MAR-2000 )

     
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