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SLS hang?

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The Question is:

 
Hi.
 
We are running SLS V2.9C on a AlphaServer 1000
It's connected to a TL820 taperobot.
After upgrading to V2.9C some jobs just hangs in HIB state forever.
The last lie in the logfile is someting like,
run ... SLS$SBPOLL.EXE ! Witing for something
I did copy NL: to a mailbox assigned to that particular job an the process
 terminated at once.
Do you have a clue of whats happen?
Are there any other known case whith this problem?
 
Regards, Per-Ake Bech, AB Trav & Galopp, SWEDEN
Phone: +46 8 6272124

The Answer is :

 
  Please contact the Compaq Customer Support Center directly.
 

  
     
     answer written or last revised on ( 28-MAR-2000 )
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