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HP OpenVMS Systemsask the wizard |
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The Question is: I know you've covered printers to nth degree, but I still can't find the solution for my problem. We are running OpenVMS 7.1-2, TCPWare 5.4-3. I have an HP8100 that is using the same device library and forms as an HP8000. The application has no problem printing on the HP8000 but the HP81000 prints the escape sequences on a header page before printin g the job. Both printers work fine from desktop applicatons. The documented escape sequences for the two printers are the same, and I can find no difference in setup. I extracted the modules from the library, just on the off chance something is screwy. Printer queue has been deleted and recreated. I tried HP's e-mail tech support, but they must have croaked when I said OpenVMS. Just point me in some direction. Thanks Evelyn Lowman The Answer is : Please contact the organization supporting TCPware for assistance with the TCPware product and correctly configuring TCPware print queues. Please ensure that your printers are actually compatible, and that both are configured the same way, and that both have the current firmware. (HP will have details of this.) Please see topic 1020 for information on device control libraries and details on IP-based printing using TCP/IP Services, and see topics 1566, 1641, 3917, and 4040 for some potentially-related details around TCP/IP Services and HP 8000-series printers.
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