HP OpenVMS Systems

OpenVMS INVEXCEPTN bugcheck? (PATHWORKS)

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The Question is:

 
Pathworks V6.0c startup chrash with INVEXCEPTN
 
All patches are installed.
Any idea?
 
Crashdump Summary Information:
------------------------------
Crash Time:        19-MAY-2000 13:08:25.95
Bugcheck Type:     INVEXCEPTN, Exception while above ASTDEL
Node:              UCASRV  (Cluster)
CPU Type:          AlphaServer 800 5/500
VMS Version:       V7.2-1
Current Process:   PWRK$LMMCP
Current Image:     UCASRV$DKA0:[SYS0.SYSCOMMON.][SYSEXE]PWRK$LMMCP.EXE;2
Failing PC:        FFFFFFFF.880866D0    KNBNQ_UNSET_TIMER_C+00198
Failing PS:        00000000.00000804
Module:            PWRK$STREAMSOS_V7    (Link Date/Time: 30-OCT-1999 14:29:38.80
 
Offset:            0006E6D0
 
Boot Time:         15-MAY-2000 14:05:51.00
System Uptime:               3 23:02:34.95
Crash/Primary CPU: 00/00
System/CPU Type:   1B05
Saved Processes:   55
Pagesize:          8 KByte (8192 bytes)
Physical Memory:   256 MByte (32768 PFNs, contiguous memory)
Dumpfile Pagelets: 106331 blocks
Dump Flags:        olddump,writecomp,errlogcomp,dump_style
Dump Type:         compressed,selective
EXE$GL_FLAGS:      poolpging,init,bugdump
Paging Files:      2 Pagefiles and 2 Swapfiles installed
 
best regards
 
Volker Weidmann
BELL+HOWELL
 
 
 

The Answer is :

 
  Though this appears to be a known footprint, please contact the
  Compaq Customer Support Center directly for assistance with this
  (or other) system crashes.
 

  

     

     
answer written or last revised on ( 9-JUN-2000 )
     
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