HP OpenVMS Systems

Third-party printer? (HP Laserjet 8000)

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The Question is:

 
	We have installed in one  alpha machine running with open VMS version
 7.2-1 one HP laserjet  8000.
	The machine not print  files with one page and files withe more space
 the last page of it isn't printed too.
	The tcpip version is  5.0.a and the  firmware printer is
19990910 mb.52
	Thanks
			Vicente
 

The Answer is :

 
  Please first telnet directly to the printer, and try entering various
  commands directly.  (Topics (1020) and (1566) have some directions on
  how to to this.)
 
  Please then try a printer other than the HP LaserJet 8000, to determine
  if there are problems with the particular printer or differences with
  the particular printer interface.
 
  The folks at HP will know if the HP LaserJet 8000 firmware revision
  "19990910 mb.52" is the current and most appropriate revision.
 
  The OpenVMS Wizard is aware of problems with HP 8000 firmware older than
  "19980610 MB4.28" -- the problem is apparently similar to what was seen
  with the older HP 4000 series firmware.
 
  Please contact the Compaq Customer Support Center for assistance setting
  up OpenVMS and TCP/IP Services, and please contact the third-party vendor
  (HP) for assistance with the particular printer.
 
 

  

     

     
answer written or last revised on ( 25-OCT-2001 )
     
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