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(Unspecified) Lock Manager Bugcheck?

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The Question is:

 
Hello
 
How are you ?.
 
I have an ES40 with 3CPU (500Mhz) 4GB memory running OpenVMS 7.2-1.I am using
 HSG80 for my storage controller. I also have a Gigabit network card conected
 to a 3Com switch. I have also installed ACMS, Oracle RDB 7.0.3 and CCD. My
 problem is that the syste
m crashes randomly. Each times, the dump indicates a lockmgr.err. I have
 applied the latest patches from compaq. What could be the problem. I am not
 sure whether the problem is coming from VMS or Oracle.
 
Also I have a limitation on the number of ACMS users who can log into the
 system. I have tried setting the max_logins together with max_tts_tcp and
 cp_slots to the logins I require
but this has not helped .
 
 
Regards

The Answer is :

 
  Without far more details of the lock manager crash than are feasible
  to provide via the Ask The Wizard mechanism, the OpenVMS Wizard is not
  in a position to determine the cause or the trigger -- please continue
  with direct contact with the Compaq Customer Support Center.  This could
  be a hardware problem, an OpenVMS exec or driver or lock manager problem,
  an ACMS problem, an Rdb problem, or some other (unspecified) problem.
 

  
     
     answer written or last revised on ( 11-SEP-2000 )
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