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Terminal, host, or application off-line?

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The Question is:

 
We have our accounting system on our DEC Alpha server that is running version
 2.1 of the VMS software.  The problem I am getting is that with the monitor
 connected to the server, all I get is a black screen with a yellow bar at the
 bottom of the screen wh
ich says, "Ready"  and the cursor at the top just blinks, it doesn't show what
 I try to type, and just sits there, I can get into the setup however, to no
 avail of getting logged into the accounting system through the terminal.  Is
 there any suggestions y
ou may be able to offer me?

The Answer is :

 
  Please contact your site-specific or application vendor for assistance,
  as it appears that your terminal is not connecting to the OpenVMS Alpha
  host (which could be a failure anywhere between your terminal and the
  host, inclusive), or the OpenVMS Alpha host or the application could
  potentially be off-line at present.
 

  
     
     answer written or last revised on ( 27-DEC-2000 )
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