HP OpenVMS Systems

Third-party SCSI hardware? (EMC)

» close window

The Question is:

 
I'km getting errors in the log after connecting my system to an EMC symmetrix.
 The drives show as offline.  Here's a sample of the errorlog:
 
ERROR SEQUENCE 4.                               LOGGED ON:  CPU_TYPE 00000006
 DATE/TIME  3-JAN-2001 08:50:16.30                            SYS_TYPE 00000011
 SYSTEM UPTIME: 0 DAYS 00:00:24
 SCS NODE: CISTST                                           OpenVMS AXP V7.1-1H2
 
 HW_MODEL: 000004F0 Hardware Model = 1264.
 
 DEVICE ATTENTION AlphaServer 1000 4/266
 
 GENERIC DK SUB-SYSTEM, UNIT _$2$DKB2:
 
 
 
       HW REVISION     36363235
                                       HW REVISION = 5266
       ERROR TYPE            04
                                       INVALID INQUIRY DATA RECEIVED
       SCSI ID               00
                                       SCSI ID = 0.
       SCSI LUN              00
                                       SCSI LUN = 0.
       SCSI SUBLUN           02
                                       SCSI SUBLUN = 2.
       PORT STATUS     0000008C
                                       %SYSTEM-F-DRVERR, FATAL DRIVE ERROR
       SCSI CMD        00000012
                           0080
                                       INQUIRY
       SCSI STATUS           02
                                       CHECK CONDITION
 
 
Any suggestions?
 

The Answer is :

 
  Please move off of OpenVMS V7.1-1H2, and move to at least V7.1-2.
 
  Please use the DECevent or Compaq Analyze tools, as these tools can obtain
  the invalid or unexpected data returned by the third-party device.
 
  Please contact the Compaq Customer Support Center directly, and request
  formal assistance integrating and testing this third-party device.

  

     

     
answer written or last revised on ( 4-JAN-2001 )
     
» close window