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Seeking InfoServer tape (MADDRIVER) ECO?

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The Question is:

 
When attempting to use a MAD tape device served by an InfoServer the CPU bug
 checks.
The symptoms are:INVEXCEPTN while above ASTDEL.
I found what looks like the same problem while searching DSN Link. It applies
 to the MADDRIVER.
There was no fix given but indicated to call support for a workaround.
Can you give me the workaround?
Email me at either of the following:
joseph.siciensky@gm.com
joe.siciensky@eds.com
 
Thank you, Joe Siciensky.

The Answer is :

 
  The OpenVMS Wizard will request that an ECO kit be generated for
  this problem -- but in the interim, please "Contact Compaq Customer
  Support for a workaround to this problem", or please consider an
  upgrade to OpenVMS V7.3.
 


  

     
     
answer written or last revised on ( 29-MAY-2001 )

     
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