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Disk not in configuration during boot?

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The Question is:

 
OpenVMS Version 7.1
Why do I get the message "device is not in configuration or not available" from
 a mount command on a disk device, during boot (via systartup_vms.com), but I
 can mount it after the boot completes?
This seems to happen, not every boot but frequently.  Any suggestions?

The Answer is :

 
  Please first move to OpenVMS Alpha V7.1-2 or later, and the associated
  mandatory ECO kits for OpenVMS.  Please then contact the Compaq Customer
  Support Center.  Please expect to be asked to identify the specific device
  and the specific configuration involved -- without this information, no
  specific answer is possible.
 
  If this is a served device, a pause prior to the MOUNT may well be
  required in order for the polling mechanisms to locate and to configure
  the (served) devices.  As an alternative approach, please see the
  SYS$EXAMPLES:MSCPMOUNT.COM example command procedure.
 

  
     
     answer written or last revised on ( 17-SEP-2001 )
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