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HP OpenVMS Systemsask the wizard |
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The Question is: I've connected a HP laserprinter using UCX (UCX$TELNETSYM). When I give a print command, I standard get duplicate pages on the same printer. How can I fix this? Erwin Louwerse Cap Gemini Ernst & Young ISM BV. The Answer is : IP port 9100 is used for the LPD server within various HP printers, while the telnet port is more commonly port 23. The OpenVMS Wizard is not sufficiently familiar with HP printers to know whether or not the printer will automatically recognize the incoming protocol regardless of the port, or if the protocol is assumed based on the IP port. Please contact HP for details on the implementation of this particular HP printer. TCP/IP Services Versions prior to V5.0 are inappropriate on this OpenVMS Alpha release, and use of V5.1 (or later, as available) with ECO (as available) is recommended. Use of TCP/IP Services versions prior to V5.0A (with ECO) is discouraged. The OpenVMS Wizard is unfamiliar with any previous reports of doubled print jobs, and would assume that the queue is somehow configured to resubmit the job, or that the printer is somehow providing a duplicate. Check for DCL symbols that match PRINT, check the printcap file for the printer, and check the print queue definition. Also determine if the job is somehow being requeued to the printer (possibly due to a communucations error?). And, of course, check the telnet print symbiont log file. And check the IP port. Please also ensure that this particular (unspecified) HP printer has the correct firmware revision. Some HP printers are known to have available and/or known to require firmware upgrades. For general information on IP printing, please see topic (1020) and other topics referenced there. Topic (1020) also has pointers to topics containing common IP port assignments for various IP printers. For information on HP printers, please contact HP.
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