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HP OpenVMS Systemsask the wizard |
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The Question is: We have a homogeneous VMScluser of 4 ES45's at VMS 7.3 + required patches and TCP/IP V5.1, ECO 4. We are printing to over 1,500 devices via 6,000 print queues using TCPIP$TELNETSYM. We are sporadically encounteriing the same error on various print queue s: .... %%%%%%%%%%% OPCOM 4-FEB-2003 11:53:50.19 %%%%%%%%%%% (from node M at 4-FEB-2003 11:53:50.19) Message from user SYSTEM on M TCPIP$TELNETSYM - (M$RAORIS1) output_routine has no IO channel. %%%%%%%%%%% OPCOM 5-FEB-2003 06:05:10.95 %%%%%%%%%%% (from node M at 5-FEB-2003 06:05:10.95) Message from user SYSTEM on M TCPIP$TELNETSYM - (M$EGIS01) output_routine has no IO channel. %%%%%%%%%%% OPCOM 6-FEB-2003 05:17:50.42 %%%%%%%%%%% (from node K at 6-FEB-2003 05:17:50.41) Message from user SYSTEM on K TCPIP$TELNETSYM - (K$RAIS01) output_routine has no IO channel. .... Typically, the print job bombs with the following error: PRINT Job Termination --------------------- Username: MAINTENANCE UIC: [PROD,MAINTENANCE] Account: MAINT Finish time: 18-FEB-2003 05:21:59.83 Process ID: 12F325CC Start time: 18-FEB-2003 05:02:36.53 Owner ID: Elapsed time: 0 00:19:23.29 Terminal name: Processor time: 0 00:00:00.00 Remote node addr: Priority: 100 Remote node name: Privilege <31-00>: 00000000 Remote ID: Privilege <63-32>: 00000000 Remote full name: Queue entry: 4490 Final status code: 010610D2 Queue name: L$RAPADM1 Job name: QRAPADM1_FMZN_L3_DQL1NURS Final status text: %PSM-E-WRITEERR, error writing !AS GETs from source: 1317 QIOs to printer: 771 Pages printed: 41 The Sysgen parameter CHANNELCNT has been increased from 1644 to 2560 but to no avail. This problem did not occur when the cluster was comprised of 4 AS1200's at VMS 7.1-2 using TCPWARE from Process Software. The Answer is : Please move to V5.3 with the current ECO, and please contact the support center. Details on the particular printer(s) involved will be required, as will details of the queue configuration.
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