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HP OpenVMS Systemsask the wizard |
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The Question is:
was running backup in batch and received the following crash information:
CPU bugcheck codes:
CPU 00 -- INVEXCEPTN, Exception while above ASTDEL
Press RETURN for more.
SDA>
System crash information
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System State at Time of Exception
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Exception Frame:
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R2 = FFFFFFFF.82724308 SYS$PKWDRIVER+12108
R3 = FFFFFFFF.80D199BC
R4 = FFFFFFFF.8CD5A000
R5 = FFFFFFFF.8CD5A05C
R6 = 00000000.00000000
R7 = FFFFFFFF.8F7B9B4C
PC = FFFFFFFF.8037B0AC SYS$PKWDRIVER+0D0AC
PS = 00000000.00001504
FFFFFFFF.8037B09C: BIS R31,#X01,R20
FFFFFFFF.8037B0A0: LDL R16,#X0074(R5)
FFFFFFFF.8037B0A4: LDQ R19,#X0028(R2)
FFFFFFFF.8037B0A8: BIS R31,#X01,R25
PC => FFFFFFFF.8037B0AC: LDL R18,#X005C(R16)
FFFFFFFF.8037B0B0: LDQ R26,#X0038(R2)
Press RETURN for more.
SDA>
System crash information
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System State at Time of Exception
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FFFFFFFF.8037B0B4: LDQ R27,#X0040(R2)
FFFFFFFF.8037B0B8: STL R19,#X000C(R16)
FFFFFFFF.8037B0BC: STQ R20,#X0018(R16)
PS =>
MBZ SPAL MBZ IPL VMM MBZ CURMOD INT PRVMOD
0 00 00000000000 15 0 0 KERN 1 KERN
Signal Array
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Length = 00000005
Type = 0000000C
Arg = 00000000.00000000
Arg = FFFFFFFF.8F679DBC
Arg = FFFFFFFF.8037B0AC SYS$PKWDRIVER+0D0AC
Arg = 00000000.00001504
Press RETURN for more.
SDA>
System crash information
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System State at Time of Exception
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%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=FFFFFFFF8F67
9DBC, PC=FFFFFFFF8037B0AC, PS=00001504
Saved Scratch Registers in Mechanism Array
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R0 = 00000000.00000001 R1 = 00000000.00000003 R16 = FFFFFFFF.8F679D60
R17 = FFFFFFFF.8CD5A000 R18 = FFFFFFFF.8CD5A05C R19 = FFFFFFFF.826432F0
R20 = 00000000.00000001 R21 = 00000000.0000000A R22 = FFFFFFFF.00000000
R23 = 00000000.00000000 R24 = 00000000.00000001 R25 = 00000000.00000001
R26 = FFFFFFFF.80094230 R27 = FFFFFFFF.826AB188 R28 = FFFFFFFF.8037AED8
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SDA>
CPU 00 Processor crash information
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CPU 00 reason for Bugcheck: INVEXCEPTN, Exception while above ASTDEL
Process currently executing on this CPU: None
Current IPL: 21 (decimal)
CPU database address: 80C3A000
CPUs Capabilities: PRIMARY,QUORUM,RUN
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SDA>
CPU 00 Processor crash information
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General registers:
R0 = 00000000.00000000 R1 = 00000000.0000000C R2 = FFFFFFFF.8F7B9890
R3 = FFFFFFFF.826B7560 R4 = FFFFFFFF.8F7B9700 R5 = FFFFFFFF.8F7B9878
R6 = FFFFFFFF.8F7B98C0 R7 = 00000000.00001504 R8 = 00000000.00000001
R9 = 00000000.00000000 R10 = 00000000.00001A00 R11 = FFFFFFFF.82644950
R12 = 00000000.00008000 R13 = FFFFFFFF.826BC628 R14 = FFFFFFFF.80E5BF40
R15 = FFFFFFFF.82605C00 R16 = 00000000.000001CC R17 = FFFFFFFF.8F7B9700
R18 = FFFFFFFF.8F7B98C0 R19 = FFFFFFFF.826432F0 R20 = 00000000.00000001
R21 = 00000000.0000000A R22 = FFFFFFFF.00000000 R23 = 00000000.00000000
R24 = 00000000.00000001 AI = 00000000.00000001 RA = FFFFFFFF.80094230
PV = FFFFFFFF.826AB188 R28 = FFFFFFFF.8037AED8 FP = FFFFFFFF.8F7B9900
PC = FFFFFFFF.8009F5F8 PS = 28000000.00001504
Press RETURN for more.
SDA>
CPU 00 Processor crash information
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Processor Internal Registers:
ASN = 00000000.00000000 ASTSR/ASTEN = 00000000
IPL = 00000015 PCBB = 00000000.00C3A080 PRBR = FFFFFFFF.80C3A000
PTBR = 00000000.0001FFAB SCBB = 00000000.000001F9 SISR = 00000000.00000010
VPTB = FFFFFFFC.00000000 FPCR = 00000000.00000000 MCES = 00000000.00000000
KSP = FFFFFFFF.8F7B96A8
ESP = FFFFFFFF.8C38B000
SSP = FFFFFFFF.8C385000
USP = FFFFFFFF.8C385000
Press RETURN for more.
SDA>
CPU 00 Processor crash information
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Spinlocks currently owned by CPU 00
SCS Address 826AC500
Owner CPU ID 00000000 IPL 00000008
Ownership Depth 00000000 Rank 0000001A
Timeout Interval 002DC6C0 Share Array 00000000
I'm not sure if the backup could be causing this to happen....can it?
The Answer is : Please do upgrade to a supported OpenVMS release, and also please apply all available mandatory ECO kits for the release -- and please download and apply the current FIBRE_SCSI ECO kits for V7.2-2, V7.3, or V7.3-1, as the information provided within the SDA stack footprint certainly implies the involvement of the OpenVMS disk I/O subsystem. Please do not submit system crashes to the OpenVMS Wizard, as it is quite often supremely difficult to (correctly) diagnose crashes from SDA output. As is stated in the introductory materials to the ATW area, please contact the support center directly with reports of system crashes -- detailed information typically including the SDA CLUE CRASH and other related output will be required at a minimum, in order to identify a system crash as an existing and known crash, or as a new and previously unreported crash.
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