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HP OpenVMS Systemsask the wizard |
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The Question is: Hi, We have problem with our OpenVMS system the que manager hangs and we have to reboot the system, we have a lot of this kind of info in operator.log "Message from user SYSTEM on SFO036 UCX$TELNETSYM - (LAB04) open_socket_ast invoked with bad IOSB 660: connect to network object rejected" The Answer is : This would initially appear to be two problems, one with the ability of the printer to accept an incoming connection -- often benign; see topic (1020) -- and a second and non-specific problem with the queue manager or queue database. The latter is potentially more serious, of course. Topic (1020) explicitly discusses the open_socket_ast rejection error; the former. (See existing discussions of the reject error, as well.) Please consider moving to a release of OpenVMS and a release of TCP/IP Services with Prior Version Support or with Current Version Support, and please consider applying the ECO kits for both OpenVMS and for TCP/IP Services. Your existing OpenVMS Alpha version and -- this by inference -- your current TCP/IP Services version are both very old. For information on ECOs and for the ECO search engine tools, please see the OpenVMS FAQ. For further assistance with this, details of the ECO kits and the TCP/IP Services release and ECO will be required, as will details of the printer and the queue stall condition. The contents of any queue-related dump files and any error logs, if relevent, will also be of interest. Please contact the support center directly.
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