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HP OpenVMS Systemsask the wizard |
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The Question is: Hi, Have two clustered alpha 1000 with two redundant HS1CP controllers. My problem is that some of the disks are doing mount verifications. On the controllers, sometimes led #4 lights up on both, then other times it lights up on just one controller or the o ther. The error log was describing controller errors -- device interface HW ERR and CNTRLR memory error. The device ID in the error log matches one of the controllers with the above sequence event. What does led #4 on solid mean and does it look as if we have a bad controller. Hardware service replaced the cache module batteries yesterday, but still have the problem with the mount verifications. He won't be back until Monday. Thanks, The Answer is : The OpenVMS Wizard is not a StorageWorks or Hardware Wizard, and not particularly familiar with StorageWorks configurations, errors, nor associated troubleshooting. For hardware service information and for assistance troubleshooting hardware or StorageWorks errors, please contact your hardware support organization directly. If you wish to maintain your own hardware, please review the availability of the Assisted Services program referenced in the OpenVMS Frequently Asked Questions. Your OpenVMS version is outdated and in need of an upgrade to a more recent version. You will want to ensure the controller firmware is current, and that you have all mandatory OpenVMS ECO kits (and all kits applicable to the particular storage configuration) applied.
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