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CTRLERR, fatal controller error? Bad Hardware?

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The Question is:

 
OpenVMS version is actually V6.2-1H3
 
My question is as follows, I am getting fatal controller errors when for
 example I try to copy a file as follows :-
 
AXPTJP$ copy errors.lis dskd:[dev.tracey]*.*
%COPY-E-WRITEERR, error writing WHITBY$DRA0:[DEV.TRACEY]ERRORS.LIS;10
-RMS-F-WER, file write error
-SYSTEM-F-CTRLERR, fatal controller error
%COPY-W-NOTCMPLT, SYS$SYSROOT:[SYSERR]ERRORS.LIS;3 not completely copied
 
Or during our overnight backup from disk to tape I am getting the following :-
 
Starting DSKD:[DEV...] backup at  3-MAR-2004 03:02:47.15
%BACKUP-E-READVERR, virtual read error on file [DEV.TRACEY]NETSERVER.LOG;1510
 at block 5
-SYSTEM-F-CTRLERR, fatal controller error
 
I have already looked at help/message for all of the error messages, but they
 are no help, especially the ctrlerr message.
 
Any ideas as to what is happening
 
Regards
Tracey

The Answer is :

 
  You have what appears to be a hardware problem, as stated in the help
  text.  Please contact your hardware support organization or HP Services
  for assistance with this and other hardware-related problems.
 
 CTRLERR,  fatal controller error
 
  Facility:     SYSTEM, System Services
 
  Explanation:  The exact meaning depends on the device. This message may
                indicate a hardware error...
 
 

  
     
     answer written or last revised on ( 3-MAR-2004 )
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