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HP OpenVMS Systemsask the wizard |
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The Question is: I am trying to replace a failed disk drive on a VAX 4000-60. The first drive I tried was the same part number as the failed drive (ST34573N (Seagate)) with all of the jumpers installed the same as the original drive. I get a fatal drive error when I try to initialize the disk. The disk is recognized and show up as being online. I have also tried RZ29L drives with the same problem. My system is able to boot from, read and write to another disk so I don't suspect a controller problem. I have tried 7 d ifferent disks now all with the same problem and have also tried two different VAX4000 systems running the same operating system, VMS 5.5-2. When I try to do a standalone backup I get a file structure allocation error. Any ideas on what I can do to get a disk working or suggestions for a particular disk that will work? The Answer is : The OpenVMS Wizard is generally not in a position to provide hardware support, nor to answer hardware-troubleshooting questions. (As was mentioned in the introduction, the OpenVMS Wizard is familiar with OpenVMS, but is generally not a StorageWorks, VAX, Alpha nor Itanium hardware wizard.) Please forward all questions that are centrally hardware questions or hardware support requests -- and any questions that involve diagnosing or resolving hardware problems -- directly to the HP hardware services organization, or please contact your locally-prefered hardware support organization for assistance. Seven disks reacting similarly would tend to imply that the problem lies somewhere other than with the disk(s), but that is obviously not a certainty. Again, please contact your prefered hardware support vendor directly for assistance with this and other similar hardware maintenance matters.
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