Before asking for help you should try to do the following:
Get the latest version of WinVN (see section I.6) and see if the problem still exists.
Check the articles posted on the WinVN news group (see II.1). Often the problem has already been reported and either a solution or a notice of when it will be fixed has already been posted.
[from Greg Monroe]
II-5. Asking for help/Reporting problems.
You can ask for help using the same methods described in "How do I making a suggestion?" above. However, when reporting a bug please include as much information as possible. E.g., What WinSock stack are you using, what version(s) of WinVN you've tried, instructions on how to duplicate the problem, etc.
Also, remember that WinVN is a free product and the folks answering questions are doing this gratis.
[from Greg Monroe]
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