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  DIGITAL Mobile On-Site Service
   
  Provides standard warranty service at your business location within next business day.

The DIGITAL On-Site Service upgrade option ensures your notebook support issues are addressed quickly, competently and conveniently. You receive expert, full warranty service backed by the worldwide resources of one of the industy's leading support organizations.The DIGITAL On-Site Service provides standard warranty service at your business location within the next business day.

  Features of On-Site Service include:
  • On-Site warranty service to any business location (in designated geography1)
  • Service provided during normal business hours 8 am to 5 pm (local standard time) Monday through Friday2
  • If service request call is received before 4 pm (local standard time), priority response provides next day service
  • Provides hardware screening, problem diagnostics, fault isolation / resolution
  • Next business day shipment of customer replaceable parts for self-maintenance installation
  • Next business day technician dispatch
  • Includes parts and labor3
  • Includes installation of applicable Field Change Orders
  • Provides old to new serial number labeling for base cabinet or motherboard replacements
  Reduce costly downtime
    Ensure service response times that meet your business needs  
    Make service access more convenient  
    Ensure expert coverage from DIGITAL's highly trained service engineers  
     
  Notes:
1. Please contact our local DIGITAL Representative for detailed on-site services provided in your location.
2. Excluding locally observed holidays.
3. On-Site Service does not include OS, data or application restoration in case of hard disk drive failures.
4. Service available on VP56X and VP57X models only.
 
         
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