CAM SCSI errors

From: <MCGUIRE_at_crisis.latrade.com>
Date: Fri, 15 Sep 1995 11:43:17 GMT

We currently have the same disk problems on two separate machines, after having
them up and running for 14-24 months apiece. Both are running OSF 3.0, revs 347
and 358. Hardware: 3000-600S, and 300-300X. The problem as reported by uerf is
as follows:

EVENT CLASS ERROR EVENT
OS EVENT TYPE 199. CAM SCSI
SEQUENCE NUMBER 5.
OPERATING SYSTEM DEC OSF/1
OCCURRED/LOGGED ON Fri Sep 15 09:25:07 1995
OCCURRED ON SYSTEM turtle
SYSTEM ID x000C0007 CPU TYPE: DEC 3000
SYSTYPE x00000000

----- UNIT INFORMATION -----

CLASS x0000 DISK
SUBSYSTEM x0000 DISK
BUS # x0000
                              x0008 LUN x0
                                        TARGET x1

At first, DEC support had me retrieve a patch. After this was installed, the
problems continued. Now DEC field service is coming with a new disk, which is
supposed to have a later revision of the firmware on the disk. They had earlier
tried to replace the disk, but discovered that it too had the same rev, and they
were unable to update it (using the scu utility, they received an error message
about not enough buffer space).

I have three questions:
1) Has anyone had the problem fixed by a software patch?
2) Has anyone had the problem fixed by a later firmware rev on the disk?
3) Has anyone used scu to update disk firmware?

(The 3000-600S is much older than the -300x. It was originally loaned to us by
DEC marketing when it was just introduced, so it's between 2 and 3 years old.)

Kevin McGuire
Lattice Trading
Received on Fri Sep 15 1995 - 18:07:15 NZST

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