Network hangs, Ierrs count high

From: Carl Privitt <privitt_at_eagle.tamu.edu>
Date: Wed, 10 Apr 1996 14:51:39 -0500 (CDT)

Howdy,

 I'm trying to diagnose a network problem on a DEC 3000/700
 running dUnix 3.2c. The symptom is that all network connections
 hang for several seconds and then come back. This happens
 dozens of times an hour. This has been the case since we received
 this box a few weeks ago.

 I've noticed an anomaly on my ethernet interface:

 # uptime
 10:57 up 33 days, 16:32, 20 users, load average: 0.30, 0.22, 0.20
 # netstat -I ln0
 Name Mtu Network Address Ipkts Ierrs Opkts Oerrs Coll
 ln0 1500 <Link> 08:00:2b:9b:8d:86 23313915 144668 9088627 305 1477846

 The "Ierrs" value seems exceptionally high. I compared these
 with 7 other dUnix boxes and the highest Ierrs listed among them
 was 756. I also checked an Irix, Cray, Solaris, and Linux box.
 None of them had Ierr counts above a thousand.

 I'm not sure whether the Ierrs value indicates a cabling
 problem, an interface card problem, or a software problem.
 I ran an ethernet analyzer on my twisted pair and our
 network admin ran a check on the hub interface that my box
 is on - neither test revealed anything.

 I'm thinking this is a hardware problem of some type because none
 of the other comparable Alpha machines suffer from this problem.

 This network freeze effects all types of connections, telnet,
 ftp, http, rcp, etc. I've looked through both uerf and syslog
 messages with no luck. I've searched through the 1995 list
 archive to no avail. Any and all help is appreciated, including
 more pointers to RTFM.

 Thanks.
-- 
Carl Privitt / Texas A&M / cprivitt_at_tamu.edu / (409)862-4106 / CIS Unix Systems
Received on Wed Apr 10 1996 - 22:31:55 NZST

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