Managers,
One of our remote users has sent a frantic request for help.
He's using OSF/1 3.0b on a DEC 3000. He says his system has
been crashing several times a day. From what he has e-mailed,
it appears to be a hardware (memory) problem.
This is the excerpt from his message:
> I used >>>TEST to try to run it through some diagnostics .
> The screen appears as follows:
> INIT-S-SCT...
> INIT-S-NI...
> INIT-S-SCSI...
> T-STS-ASIC - OK
> T-STS-MEM - LLSC Test: Addr 00200?00 FWD Wr 00000000
> ? T-ERR-MEM - stl_c bcache miss with victim at Addr: 002d3444
> T STS-MEM - Uncorrected Error count = 1
> ? T-ERR-MEM - FAILED status = 20 test Init addr = 002d3444
> ?? 801 MEM 0x0020
>
> 84 FAIL
> ...
> Sometimes, My screen goes out of graphics and into console
> mode and I get the following message...
>
> trap: invalid memory read access from kernel mode
>
> faulting virtual address: 0x0000000000000018
> pc of faulting instruction: 0xfffffc000032396c
> ra contents at time of fault: 0xfffffc0000322e08
> sp contents at time of fault: 0xffffffff8d8a6c30
>
> panic (cpu 0): kernel memory fault
> syncing disks... 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 failed
>
> then it does a partial DUMP
> the last message is
> ?05 HLT INSTR
> PC= FFFFFC00.0039DF60 PSL= 00000000.00000005
> >>>
With this limited info, can anybody help me narrow down the problem
or suggest a further course of action...
Thanks!
Doug Taccone
taccone_d_at_isdmd.dnet.gseps.com
Received on Tue May 21 1996 - 01:20:11 NZST