tape problems

From: Kent Adams <Kent.Adams_at_jcu.edu.au>
Date: Tue, 27 Aug 1996 10:08:39 +1000 (EST)

We have an EXAbyte EXB-10e connected to an Alpha 3000/400 running 3.2C. We
are getting this problem regularly. During the dumps we receive an IO
error message, then the tape unit is unavailable??

Any clues. Here is a transcript of the dump log, a "file /dev/*mt*"
subsequently, a "file /dev/*mt*" after a power cycle of the drive and
errors from uerf.
.
.
.
DUMP_SET 2 SAVE SET 3
  DUMP: Date of this level 0 dump: Mon Aug 26 23:54:53 1996
  DUMP: Date of last level 0 dump: the epoch
  DUMP: Dumping /dev/rrz2g (/usr) to standard output
  DUMP: Mapping (Pass I) [regular files]
  DUMP: Mapping (Pass II) [directories]

  DUMP: Estimated 268895232 bytes output to Standard Output

  DUMP: Dumping (Pass III) [directories]
  DUMP: Dumping (Pass IV) [regular files]
  DUMP: 13.18% done, finished in 0:33
  DUMP: 26.69% done, finished in 0:27
  DUMP: 39.37% done, finished in 0:23
dd write error: I/O error
241430+21 records in
2011+0 records out
WARNING: dump of /usr errors
DUMP_SET 2 SAVE SET 4
/dev/nrmt0h: No such device or address
WARNING: dump of /var errors
DUMP_SET 2 SAVE SET 5
/dev/nrmt0h: No such device or address
WARNING: dump of /dlclient1 errors
.
.

113 swordfish:dev # cd /dev
114 swordfish:dev # file *mt*
nrmt0a: character special (9/21511)
nrmt0h: character special (9/21507)
nrmt0l: character special (9/21505)
nrmt0m: character special (9/21509)
rmt0a: character special (9/21510)
rmt0h: character special (9/21506)
rmt0l: character special (9/21504)
rmt0m: character special (9/21508)
115 swordfish:dev #

118 swordfish:cckba # cd /dev
119 swordfish:dev # file *mt*
nrmt0a: character special (9/21511) SCSI #1 TZxx tape #104 (SCSI ID #5)
errors = 0/6 offline
nrmt0h: character special (9/21507) SCSI #1 TZxx tape #104 (SCSI ID #5)
errors = 0/6 offline
nrmt0l: character special (9/21505) SCSI #1 TZxx tape #104 (SCSI ID #5)
errors = 0/6 offline
nrmt0m: character special (9/21509) SCSI #1 TZxx tape #104 (SCSI ID #5)
errors = 0/6 offline
rmt0a: character special (9/21510) SCSI #1 TZxx tape #104 (SCSI ID #5)
errors = 0/6 offline
rmt0h: character special (9/21506) SCSI #1 TZxx tape #104 (SCSI ID #5)
errors = 0/6 offline
rmt0l: character special (9/21504) SCSI #1 TZxx tape #104 (SCSI ID #5)
errors = 0/6 offline
rmt0m: character special (9/21508) SCSI #1 TZxx tape #104 (SCSI ID #5)
errors = 0/6 offline
120 swordfish:dev #

uerf -Ro full
                                                  uerf version 4.2-011 (122)


********************************* ENTRY 1. *********************************

----- EVENT INFORMATION -----

EVENT CLASS ERROR EVENT
OS EVENT TYPE 199. CAM SCSI
SEQUENCE NUMBER 10.
OPERATING SYSTEM DEC OSF/1
OCCURRED/LOGGED ON Tue Aug 27 00:12:45 1996
OCCURRED ON SYSTEM swordfish
SYSTEM ID x00020004 CPU TYPE: DEC 3000
SYSTYPE x00000000

----- UNIT INFORMATION -----

CLASS x0001 TAPE
SUBSYSTEM x0000 DISK
BUS # x0001
                              x0068 LUN x0
                                        TARGET x5

----- CAM STRING -----

ROUTINE NAME ctape_wfm

----- CAM STRING -----

                                        Unexpected CCB status

----- CAM STRING -----

ERROR TYPE Hard Error Detected

----- CAM STRING -----

DEVICE NAME UNKNOWN

----- CAM STRING -----

                                        Active CCB at time of error

----- CAM STRING -----

                                        Target selection timeout
ERROR - os_std, os_type = 11, std_type = 10


----- ENT_CCB_SCSIIO -----

*MY ADDR x07CC8728
CCB LENGTH x00C0
FUNC CODE x01
CAM_STATUS x004A CAM_SEL_TIMEOUT
                                        SIM QFRZN
PATH ID 1.
TARGET ID 5.
TARGET LUN 0.
CAM FLAGS x000000C0
                                        CAM_DIR_NONE
*PDRV_PTR x07CC8428
*NEXT_CCB x00000000
*REQ_MAP x00000000
VOID (*CAM_CBFCNP)() x004AAA50
*DATA_PTR x00000000
DXFER_LEN x00000000
*SENSE_PTR x07CC8450
SENSE_LEN x40
CDB_LEN x06
SGLIST_CNT x0000
CAM_SCSI_STATUS x0000 SCSI_STAT_GOOD
SENSE_RESID x00
RESID x00000000
CAM_CDB_IO x000000000000000200000010
CAM_TIMEOUT x0000012E
MSGB_LEN x0000
VU_FLAGS x0000
TAG_ACTION x00

********************************* ENTRY 2. *********************************

----- EVENT INFORMATION -----

EVENT CLASS ERROR EVENT
OS EVENT TYPE 199. CAM SCSI
SEQUENCE NUMBER 9.
OPERATING SYSTEM DEC OSF/1
OCCURRED/LOGGED ON Tue Aug 27 00:12:45 1996
OCCURRED ON SYSTEM swordfish
SYSTEM ID x00020004 CPU TYPE: DEC 3000
SYSTYPE x00000000

----- UNIT INFORMATION -----

CLASS x0001 TAPE
SUBSYSTEM x0000 DISK
BUS # x0001
                              x0068 LUN x0
                                        TARGET x5

----- CAM STRING -----

ROUTINE NAME ctape_iodone

----- CAM STRING -----

                                        Unexpected CCB status

----- CAM STRING -----

ERROR TYPE Hard Error Detected

----- CAM STRING -----

DEVICE NAME UNKNOWN

----- CAM STRING -----

                                        Active CCB at time of error

----- CAM STRING -----

                                        BUS free
ERROR - os_std, os_type = 11, std_type = 10


----- ENT_CCB_SCSIIO -----

*MY ADDR x08037F28
CCB LENGTH x00C0
FUNC CODE x01
CAM_STATUS x0053 CAM_UNEXP_BUSFREE
                                        SIM QFRZN
PATH ID 1.
TARGET ID 5.
TARGET LUN 0.
CAM FLAGS x00000080
                                        CAM_DIR_OUT
*PDRV_PTR x08037C28
*NEXT_CCB x00000000
*REQ_MAP x0BF4A200
VOID (*CAM_CBFCNP)() x004AB200
*DATA_PTR x00070008
DXFER_LEN x0000F000
*SENSE_PTR x08037C50
SENSE_LEN x40
CDB_LEN x06
SGLIST_CNT x0000
CAM_SCSI_STATUS x0000 SCSI_STAT_GOOD
SENSE_RESID x00
RESID x000071A8
CAM_CDB_IO x0000000000000000F000000A
CAM_TIMEOUT x00000132
MSGB_LEN x0000
VU_FLAGS x0000
TAG_ACTION x00

********************************* ENTRY 3. *********************************

----- EVENT INFORMATION -----

EVENT CLASS ERROR EVENT
OS EVENT TYPE 199. CAM SCSI
SEQUENCE NUMBER 8.
OPERATING SYSTEM DEC OSF/1
OCCURRED/LOGGED ON Tue Aug 27 00:12:45 1996
OCCURRED ON SYSTEM swordfish
SYSTEM ID x00020004 CPU TYPE: DEC 3000
SYSTYPE x00000000

----- UNIT INFORMATION -----

CLASS x0022 DEC SIM
SUBSYSTEM x0000 DISK
BUS # x0001
                              x0068 LUN x0
                                        TARGET x5

----- CAM STRING -----

ROUTINE NAME sm_unexpected

----- CAM STRING -----

                                        Unexpected bus free

----- UNSUPPORTED ENTRY -----

CAM ENTRY x0000040E SIM_WS

********************************* ENTRY 4. *********************************

----- EVENT INFORMATION -----

EVENT CLASS ERROR EVENT
OS EVENT TYPE 199. CAM SCSI
SEQUENCE NUMBER 7.
OPERATING SYSTEM DEC OSF/1
OCCURRED/LOGGED ON Mon Aug 26 23:15:34 1996
OCCURRED ON SYSTEM swordfish
SYSTEM ID x00020004 CPU TYPE: DEC 3000
SYSTYPE x00000000

----- UNIT INFORMATION -----

CLASS x0001 TAPE
SUBSYSTEM x0000 DISK
BUS # x0001
                              x0068 LUN x0
                                        TARGET x5

----- CAM STRING -----

ROUTINE NAME ctape_wfm

----- CAM STRING -----

ERROR TYPE Hard Error Detected

----- CAM STRING -----

DEVICE NAME UNKNOWN

----- CAM STRING -----

                                        Active CCB at time of error

----- CAM STRING -----

                                        CCB request completed with an error
ERROR - os_std, os_type = 11, std_type = 10


----- ENT_CCB_SCSIIO -----

*MY ADDR x04854F28
CCB LENGTH x00C0
FUNC CODE x01
CAM_STATUS x0084 CAM_REQ_CMP_ERR
                                        AUTOSNS_VALID
PATH ID 1.
TARGET ID 5.
TARGET LUN 0.
CAM FLAGS x000000C0
                                        CAM_DIR_NONE
*PDRV_PTR x04854C28
*NEXT_CCB x00000000
*REQ_MAP x00000000
VOID (*CAM_CBFCNP)() x004AAA50
*DATA_PTR x00000000
DXFER_LEN x00000000
*SENSE_PTR x04854C50
SENSE_LEN x40
CDB_LEN x06
SGLIST_CNT x0000
CAM_SCSI_STATUS x0002 SCSI_STAT_CHECK_CONDITION
SENSE_RESID x23
RESID x00000000
CAM_CDB_IO x000000000000000200000010
CAM_TIMEOUT x0000012E
MSGB_LEN x0000
VU_FLAGS x0000
TAG_ACTION x00

----- CAM STRING -----

                                        Error, exception, or abnormal
                                         _condition

----- CAM STRING -----

                                        UNIT ATTENTION - Medium changed or
                                         _target reset

----- ENT_SENSE_DATA -----

ERROR CODE x0070 CODE x70
SEGMENT x00
SENSE KEY x0006 UNIT ATTN
INFO BYTE 3 x00
INFO BYTE 2 x00
INFO BYTE 1 x00
INFO BYTE 0 x00
ADDITION LEN x15
CMD SPECIFIC 3 x00
CMD SPECIFIC 2 x00
CMD SPECIFIC 1 x00
CMD SPECIFIC 0 x00
ASC x29
ASQ x00
FRU x00
SENSE SPECIFIC x000000
ADDITIONAL SENSE
0000: 00008000 00000000 FFC00000 000003FF *................*
0010: 00000000 00000000 00000000 00000000 *................*
0020: 00000000 00000000 00000000 00000000 *................*
0030: 7E250000 00005E3C 00000000 00000000 *..%~<^..........*

********************************* ENTRY 5. *********************************

----- EVENT INFORMATION -----

EVENT CLASS ERROR EVENT
OS EVENT TYPE 199. CAM SCSI
SEQUENCE NUMBER 6.
OPERATING SYSTEM DEC OSF/1
OCCURRED/LOGGED ON Mon Aug 26 23:15:34 1996
OCCURRED ON SYSTEM swordfish
SYSTEM ID x00020004 CPU TYPE: DEC 3000
SYSTYPE x00000000

----- UNIT INFORMATION -----

CLASS x0001 TAPE
SUBSYSTEM x0000 DISK
BUS # x0001
                              x0068 LUN x0
                                        TARGET x5

----- CAM STRING -----

ROUTINE NAME ctape_iodone

----- CAM STRING -----

                                        Unexpected CCB status

----- CAM STRING -----

ERROR TYPE Hard Error Detected

----- CAM STRING -----

DEVICE NAME UNKNOWN

----- CAM STRING -----

                                        Active CCB at time of error

----- CAM STRING -----

                                        BUS free
ERROR - os_std, os_type = 11, std_type = 10


----- ENT_CCB_SCSIIO -----

*MY ADDR x0B728F28
CCB LENGTH x00C0
FUNC CODE x01
CAM_STATUS x0053 CAM_UNEXP_BUSFREE
                                        SIM QFRZN
PATH ID 1.
TARGET ID 5.
TARGET LUN 0.
CAM FLAGS x00000080
                                        CAM_DIR_OUT
*PDRV_PTR x0B728C28
*NEXT_CCB x00000000
*REQ_MAP x0BF4A200
VOID (*CAM_CBFCNP)() x004AB200
*DATA_PTR x0001E008
DXFER_LEN x0000F000
*SENSE_PTR x0B728C50
SENSE_LEN x40
CDB_LEN x06
SGLIST_CNT x0000
CAM_SCSI_STATUS x0000 SCSI_STAT_GOOD
SENSE_RESID x00
RESID x00006F20
CAM_CDB_IO x0000000000000000F000000A
CAM_TIMEOUT x00000132
MSGB_LEN x0000
VU_FLAGS x0000
TAG_ACTION x00

********************************* ENTRY 6. *********************************

----- EVENT INFORMATION -----

EVENT CLASS ERROR EVENT
OS EVENT TYPE 199. CAM SCSI
SEQUENCE NUMBER 5.
OPERATING SYSTEM DEC OSF/1
OCCURRED/LOGGED ON Mon Aug 26 23:15:34 1996
OCCURRED ON SYSTEM swordfish
SYSTEM ID x00020004 CPU TYPE: DEC 3000
SYSTYPE x00000000

----- UNIT INFORMATION -----

CLASS x0022 DEC SIM
SUBSYSTEM x0000 DISK
BUS # x0001
                              x0068 LUN x0
                                        TARGET x5

----- CAM STRING -----

ROUTINE NAME sm_unexpected

----- CAM STRING -----

                                        Unexpected bus free

----- UNSUPPORTED ENTRY -----

CAM ENTRY x0000040E SIM_WS

********************************* ENTRY 7. *********************************

----- EVENT INFORMATION -----

EVENT CLASS ERROR EVENT
OS EVENT TYPE 199. CAM SCSI
SEQUENCE NUMBER 4.
OPERATING SYSTEM DEC OSF/1
OCCURRED/LOGGED ON Mon Aug 26 19:51:18 1996
OCCURRED ON SYSTEM swordfish
SYSTEM ID x00020004 CPU TYPE: DEC 3000
SYSTYPE x00000000

----- UNIT INFORMATION -----

CLASS x0001 TAPE
SUBSYSTEM x0000 DISK
BUS # x0001
                              x0068 LUN x0
                                        TARGET x5

----- CAM STRING -----

ROUTINE NAME ctape_async

----- CAM STRING -----

                                        Bus reset notification

----- CAM STRING -----

ERROR TYPE Hard Error Detected

----- CAM STRING -----

DEVICE NAME UNKNOWN

********************************* ENTRY 8. *********************************

----- EVENT INFORMATION -----

EVENT CLASS ERROR EVENT
OS EVENT TYPE 199. CAM SCSI
SEQUENCE NUMBER 3.
OPERATING SYSTEM DEC OSF/1
OCCURRED/LOGGED ON Mon Aug 26 19:51:17 1996
OCCURRED ON SYSTEM swordfish
SYSTEM ID x00020004 CPU TYPE: DEC 3000
SYSTYPE x00000000

----- UNIT INFORMATION -----

CLASS x0001 TAPE
SUBSYSTEM x0000 DISK
BUS # x0001
                              x0068 LUN x0
                                        TARGET x5

----- CAM STRING -----

ROUTINE NAME ctape_wfm

----- CAM STRING -----

                                        Unexpected CCB status

----- CAM STRING -----

ERROR TYPE Hard Error Detected

----- CAM STRING -----

DEVICE NAME UNKNOWN

----- CAM STRING -----

                                        Active CCB at time of error

----- CAM STRING -----

                                        CAM subsystem is busy
ERROR - os_std, os_type = 11, std_type = 10


----- ENT_CCB_SCSIIO -----

*MY ADDR x08D4CB28
CCB LENGTH x00C0
FUNC CODE x01
CAM_STATUS x0005 CAM_BUSY
PATH ID 1.
TARGET ID 5.
TARGET LUN 0.
CAM FLAGS x000000C0
                                        CAM_DIR_NONE
*PDRV_PTR x08D4C828
*NEXT_CCB x00000000
*REQ_MAP x00000000
VOID (*CAM_CBFCNP)() x004AAA50
*DATA_PTR x00000000
DXFER_LEN x00000000
*SENSE_PTR x08D4C850
SENSE_LEN x40
CDB_LEN x06
SGLIST_CNT x0000
CAM_SCSI_STATUS x0000 SCSI_STAT_GOOD
SENSE_RESID x00
RESID x00000000
CAM_CDB_IO x000000000000000200000010
CAM_TIMEOUT x0000012E
MSGB_LEN x0000
VU_FLAGS x0000
TAG_ACTION x00

********************************* ENTRY 9. *********************************

----- EVENT INFORMATION -----

EVENT CLASS ERROR EVENT
OS EVENT TYPE 199. CAM SCSI
SEQUENCE NUMBER 2.
OPERATING SYSTEM DEC OSF/1
OCCURRED/LOGGED ON Mon Aug 26 19:51:17 1996
OCCURRED ON SYSTEM swordfish
SYSTEM ID x00020004 CPU TYPE: DEC 3000
SYSTYPE x00000000

----- UNIT INFORMATION -----

CLASS x0020 SIM94
SUBSYSTEM x0000 DISK
BUS # x0001

----- CAM STRING -----

ROUTINE NAME sim94_intr

----- CAM STRING -----

                                        Bus reset detected

********************************* ENTRY 10. *********************************

----- EVENT INFORMATION -----

EVENT CLASS ERROR EVENT
OS EVENT TYPE 199. CAM SCSI
SEQUENCE NUMBER 1.
OPERATING SYSTEM DEC OSF/1
OCCURRED/LOGGED ON Mon Aug 26 19:50:45 1996
OCCURRED ON SYSTEM swordfish
SYSTEM ID x00020004 CPU TYPE: DEC 3000
SYSTYPE x00000000

----- UNIT INFORMATION -----

CLASS x0022 DEC SIM
SUBSYSTEM x0000 DISK
BUS # x0001
                              x0068 LUN x0
                                        TARGET x5

----- CAM STRING -----

ROUTINE NAME ss_perform_timeout

----- CAM STRING -----

                                        timeout on request on the bus,
                                         _scheduled bus reset

----- UNSUPPORTED ENTRY -----

CAM ENTRY x0000040E SIM_WS

********************************* ENTRY 11. *********************************

----- EVENT INFORMATION -----

EVENT CLASS OPERATIONAL EVENT
OS EVENT TYPE 300. SYSTEM STARTUP
SEQUENCE NUMBER 0.
OPERATING SYSTEM DEC OSF/1
OCCURRED/LOGGED ON Sat Aug 24 08:16:52 1996
OCCURRED ON SYSTEM swordfish
SYSTEM ID x00020004 CPU TYPE: DEC 3000
SYSTYPE x00000000
MESSAGE Alpha boot: available memory from
                                         _0xaa6000 to 0xc000000
                                        Digital UNIX V3.2C (Rev. 148); Sun
                                         _Jul 7 19:09:06 EST 1996
                                        physical memory = 192.00 megabytes.
                                        available memory = 181.44 megabytes.
                                        using 729 buffers containing 5.69
                                         _megabytes of memory
                                        tc0 at nexus
                                        scc0 at tc0 slot 7
                                        tcds0 at tc0 slot 6
                                        scsi0 at tcds0 slot 0
                                        rz0 at scsi0 bus 0 target 0 lun 0 (DEC
                                         _ RZ29B (C) DEC 0007)
                                        rz1 at scsi0 bus 0 target 1 lun 0 (DEC
                                         _ RZ29B (C) DEC 0007)
                                        rz2 at scsi0 bus 0 target 2 lun 0 (DEC
                                         _ RZ28 (C) DEC 435E)
                                        scsi1 at tcds0 slot 1
                                        rz8 at scsi1 bus 1 target 0 lun 0 (DEC
                                         _ RZ28B (C) DEC 0003)
                                        tz13 at scsi1 bus 1 target 5 lun 0
                                         _(EXABYTE EXB8500C8CQANXR4 05B0)
                                        bba0 at tc0 slot 7
                                        ln0: DEC LANCE Module Name: PMAD-BA
                                        ln0 at tc0 slot 7
                                        ln0: DEC LANCE Ethernet Interface,
                                         _hardware address: 08-00-2B-39-C8-63
                                        DEC3000 - M400 system
                                        Firmware revision: 6.2
                                        PALcode: OSF version 1.35
                                        dli: configured
                                        SuperLAT. Copyright 1993 Meridian
                                         _Technology Corp. All rights
                                         _reserved.


Regards, Kent Adams, Senior Executive, Computer Centre, JCUNQ
snail: James Cook University of North Queensland, Townsville, Australia..4811
email: Kent.Adams_at_jcu.edu.au phone:+61 077 814275 fax:+61 077 815230
PGP Key: http://www.jcu.edu.au/~cckba
Received on Tue Aug 27 1996 - 02:46:43 NZST

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