SUMMARY: 3480 Tape Failures

From: Joseph C King <jking_at_chablis.cos.com>
Date: Mon, 07 Jul 1997 12:14:30 -0400

Well I got a few responses I have included below. It seems to be a problem
w/ the tape drive itself. I'm going to see if the kzpsa is up to its new
firmware or not and try again. The drive worked fine on some VAX's not
more that a few weeks ago.

Thanks for all the replies,

Joe

Replies:
----
From: <alan_at_nabeth.cxo.dec.com>
	The lower levels of the CAM SCSI driver allow the higher
	levels to provide a pointer to space for a Request Sense
	buffer in the data structure used to send commands.  If
	a particular command fails, the lower levels of the driver
	will automatically do a Request Sense command to find out
	what caused the error.  In this case, it would appear that
	the Request Sense failed.  From the look of it, the device
	isn't talking anymore.
--
From: "Dr. Tom Blinn, 603-881-0646" <tpb_at_zk3.dec.com>
> Does anyone know what a CAM SCSI error "AutoSense Failed" on a tape drive
can mean?
> 
> I have included the uerf logs.  Any help at all would be appreciated.
It means your tape drive is misbehaving.  You have some hard errors logged
as well.  It looks like you got a hard error from the drive, and during the
attempted recovery, some operations failed.
Looks like unit 6 on your second SCSI bus (bus 1).  
Since it's impossible to tell from the UERF output what type of drive you've
got plugged in, it's hard to be more specific.  Tape drives are more messy
than disk drives, and to know exactly what a given SCSI sequence does, you
often need to know what kind of tape drive you're dealing with.
 
--
From: "Dr. Tom Blinn, 603-881-0646" <tpb_at_zk3.dec.com>
> This is a TAPE Express 3480 drive.
> 
> What is wierd is the message doesn't happen on every read.  Could it be a
> problem w/ the drive head?
> 
> The drive is a couple years old and has been used pretty heavily.
Hard to say.  I have no particular experience with that particular model or
with the 3480 style drives in general.  If there are cleaning cartridges for
it, I'd run a cleaning cartridge cycle, and if there are diagnostics for it
I'd want to run the vendor diagnostics (wishful thinking, I realize).  Take
a look at the tapex reference page for the "out of the box" UNIX exerciser,
or look at what's in the VET package on the firmware CDROM.  But either way
it is likely to be the drive acting up.  I just don't have practical advice
based on experience with that drive model.
Tom
 
--
Here is the original message:
Does anyone know what a CAM SCSI error "AutoSense Failed" on a tape drive
can mean?
I have included the uerf logs.  Any help at all would be appreciated.
Will Summarize.
Joe
********************************* ENTRY   253.
*********************************
----- EVENT INFORMATION -----
EVENT CLASS                             ERROR EVENT 
OS EVENT TYPE                  199.     CAM SCSI 
SEQUENCE NUMBER                 40.
OPERATING SYSTEM                        DEC OSF/1 
OCCURRED/LOGGED ON                      Mon Jun 30 10:07:26 1997
OCCURRED ON SYSTEM                      chablis 
SYSTEM ID                 x00050018
SYSTYPE                   x00000000
PROCESSOR COUNT                  2.
PROCESSOR WHO LOGGED      x00000000
----- UNIT INFORMATION -----
CLASS                         x0022     DEC SIM 
SUBSYSTEM                     x0000     DISK 
BUS #                         x0001
                              x0070     LUN x0
                                        TARGET x6
----- CAM STRING -----
ROUTINE NAME                            ss_perform_timeout 
----- CAM STRING -----
                                        timeout on disconnected request 
----- UNSUPPORTED ENTRY -----
CAM ENTRY                 x0000040E     SIM_WS 
********************************* ENTRY   254.
*********************************
----- EVENT INFORMATION -----
EVENT CLASS                             ERROR EVENT 
OS EVENT TYPE                  199.     CAM SCSI 
SEQUENCE NUMBER                 41.
OPERATING SYSTEM                        DEC OSF/1 
OCCURRED/LOGGED ON                      Mon Jun 30 10:07:26 1997
OCCURRED ON SYSTEM                      chablis 
SYSTEM ID                 x00050018
SYSTYPE                   x00000000
PROCESSOR COUNT                  2.
PROCESSOR WHO LOGGED      x00000000
----- UNIT INFORMATION -----
CLASS                         x0022     DEC SIM 
SUBSYSTEM                     x0000     DISK 
BUS #                         x0001
                              x0070     LUN x0
                                        TARGET x6
----- CAM STRING -----
ROUTINE NAME                            ss_abort_done 
----- CAM STRING -----
                                        SCSI abort has been performed 
********************************* ENTRY   255.
*********************************
----- EVENT INFORMATION -----
EVENT CLASS                             ERROR EVENT 
OS EVENT TYPE                  199.     CAM SCSI 
SEQUENCE NUMBER                 42.
OPERATING SYSTEM                        DEC OSF/1 
OCCURRED/LOGGED ON                      Mon Jun 30 10:07:26 1997
OCCURRED ON SYSTEM                      chablis 
SYSTEM ID                 x00050018
SYSTYPE                   x00000000
PROCESSOR COUNT                  2.
PROCESSOR WHO LOGGED      x00000000
----- UNIT INFORMATION -----
CLASS                         x0022     DEC SIM 
SUBSYSTEM                     x0000     DISK 
BUS #                         x0001
                              x0070     LUN x0
                                        TARGET x6
----- CAM STRING -----
ROUTINE NAME                            as_finish 
----- CAM STRING -----
                                        Autosense failed 
----- UNSUPPORTED ENTRY -----
CAM ENTRY                 x0000040E     SIM_WS 
********************************* ENTRY   256.
*********************************
----- EVENT INFORMATION -----
EVENT CLASS                             ERROR EVENT 
OS EVENT TYPE                  199.     CAM SCSI 
SEQUENCE NUMBER                 43.
OPERATING SYSTEM                        DEC OSF/1 
OCCURRED/LOGGED ON                      Mon Jun 30 10:07:26 1997
OCCURRED ON SYSTEM                      chablis 
SYSTEM ID                 x00050018
SYSTYPE                   x00000000
PROCESSOR COUNT                  2.
PROCESSOR WHO LOGGED      x00000000
----- UNIT INFORMATION -----
CLASS                         x0001     TAPE 
SUBSYSTEM                     x0000     DISK 
BUS #                         x0001
                              x0070     LUN x0
                                        TARGET x6
----- CAM STRING -----
ROUTINE NAME                            ctape_iodone 
----- CAM STRING -----
                                        Unexpected CCB status 
----- CAM STRING -----
ERROR TYPE                              Hard Error Detected 
----- CAM STRING -----
DEVICE NAME                             UNKNOWN 
----- CAM STRING -----
                                        Active CCB at time of error 
----- CAM STRING -----
                                        Request sense commad failed 
ERROR - os_std, os_type = 11, std_type = 10
----- ENT_CCB_SCSIIO -----
*MY ADDR                  x0E17C728
CCB LENGTH                    x00C0
FUNC CODE            x01
CAM_STATUS                    x0050     CAM_AUTOSENSE_FAIL 
                                        SIM QFRZN 
PATH ID              1.
TARGET ID            6.
TARGET LUN           0.
CAM FLAGS                 x00000040
                                        CAM_DIR_IN 
*PDRV_PTR                 x0E17C428
*NEXT_CCB                 x00000000
*REQ_MAP                  x0FF06200
VOID (*CAM_CBFCNP)()      x0052A1D0
*DATA_PTR                 x4001D800
DXFER_LEN                 x0000192C
*SENSE_PTR                x0E17C450
SENSE_LEN            x40
CDB_LEN              x06
SGLIST_CNT                    x0000
CAM_SCSI_STATUS               x0002     SCSI_STAT_CHECK_CONDITION 
SENSE_RESID          x40
RESID                     x00000AA8
CAM_CDB_IO           x000000000000002C19000008
CAM_TIMEOUT               x0000012C
MSGB_LEN                      x0000
VU_FLAGS                      x0000
TAG_ACTION           x00
********************************* ENTRY   257.
*********************************
----- EVENT INFORMATION -----
EVENT CLASS                             ERROR EVENT 
OS EVENT TYPE                  199.     CAM SCSI 
SEQUENCE NUMBER                 44.
OPERATING SYSTEM                        DEC OSF/1 
OCCURRED/LOGGED ON                      Mon Jun 30 13:04:12 1997
OCCURRED ON SYSTEM                      chablis 
SYSTEM ID                 x00050018
SYSTYPE                   x00000000
PROCESSOR COUNT                  2.
PROCESSOR WHO LOGGED      x00000000
----- UNIT INFORMATION -----
CLASS                         x0022     DEC SIM 
SUBSYSTEM                     x0000     DISK 
BUS #                         x0001
                              x0070     LUN x0
                                        TARGET x6
----- CAM STRING -----
ROUTINE NAME                            ss_perform_timeout 
----- CAM STRING -----
                                        timeout on disconnected request 
----- UNSUPPORTED ENTRY -----
CAM ENTRY                 x0000040E     SIM_WS 
********************************* ENTRY   258.
*********************************
----- EVENT INFORMATION -----
EVENT CLASS                             ERROR EVENT 
OS EVENT TYPE                  199.     CAM SCSI 
SEQUENCE NUMBER                 45.
OPERATING SYSTEM                        DEC OSF/1 
OCCURRED/LOGGED ON                      Mon Jun 30 13:04:12 1997
OCCURRED ON SYSTEM                      chablis 
SYSTEM ID                 x00050018
SYSTYPE                   x00000000
PROCESSOR COUNT                  2.
PROCESSOR WHO LOGGED      x00000000
----- UNIT INFORMATION -----
CLASS                         x0022     DEC SIM 
SUBSYSTEM                     x0000     DISK 
BUS #                         x0001
                              x0070     LUN x0
                                        TARGET x6
----- CAM STRING -----
ROUTINE NAME                            ss_abort_done 
----- CAM STRING -----
                                        SCSI abort has been performed 
********************************* ENTRY   259.
*********************************
----- EVENT INFORMATION -----
EVENT CLASS                             ERROR EVENT 
OS EVENT TYPE                  199.     CAM SCSI 
SEQUENCE NUMBER                 46.
OPERATING SYSTEM                        DEC OSF/1 
OCCURRED/LOGGED ON                      Mon Jun 30 13:04:12 1997
OCCURRED ON SYSTEM                      chablis 
SYSTEM ID                 x00050018
SYSTYPE                   x00000000
PROCESSOR COUNT                  2.
PROCESSOR WHO LOGGED      x00000000
----- UNIT INFORMATION -----
CLASS                         x0022     DEC SIM 
SUBSYSTEM                     x0000     DISK 
BUS #                         x0001
                              x0070     LUN x0
                                        TARGET x6
----- CAM STRING -----
ROUTINE NAME                            as_finish 
----- CAM STRING -----
                                        Autosense failed 
----- UNSUPPORTED ENTRY -----
CAM ENTRY                 x0000040E     SIM_WS 
********************************* ENTRY   260.
*********************************
----- EVENT INFORMATION -----
EVENT CLASS                             ERROR EVENT 
OS EVENT TYPE                  199.     CAM SCSI 
SEQUENCE NUMBER                 47.
OPERATING SYSTEM                        DEC OSF/1 
OCCURRED/LOGGED ON                      Mon Jun 30 13:04:12 1997
OCCURRED ON SYSTEM                      chablis 
SYSTEM ID                 x00050018
SYSTYPE                   x00000000
PROCESSOR COUNT                  2.
PROCESSOR WHO LOGGED      x00000000
----- UNIT INFORMATION -----
CLASS                         x0001     TAPE 
SUBSYSTEM                     x0000     DISK 
BUS #                         x0001
                              x0070     LUN x0
                                        TARGET x6
----- CAM STRING -----
ROUTINE NAME                            ctape_iodone 
----- CAM STRING -----
                                        Unexpected CCB status 
----- CAM STRING -----
ERROR TYPE                              Hard Error Detected 
----- CAM STRING -----
DEVICE NAME                             UNKNOWN 
----- CAM STRING -----
                                        Active CCB at time of error 
----- CAM STRING -----
                                        Request sense commad failed 
ERROR - os_std, os_type = 11, std_type = 10
----- ENT_CCB_SCSIIO -----
*MY ADDR                  x0758DB28
CCB LENGTH                    x00C0
FUNC CODE            x01
CAM_STATUS                    x0050     CAM_AUTOSENSE_FAIL 
                                        SIM QFRZN 
PATH ID              1.
TARGET ID            6.
TARGET LUN           0.
CAM FLAGS                 x00000040
                                        CAM_DIR_IN 
*PDRV_PTR                 x0758D828
*NEXT_CCB                 x00000000
*REQ_MAP                  x0FF06200
VOID (*CAM_CBFCNP)()      x0052A1D0
*DATA_PTR                 x4001D800
DXFER_LEN                 x0000192C
*SENSE_PTR                x0758D850
SENSE_LEN            x40
CDB_LEN              x06
SGLIST_CNT                    x0000
CAM_SCSI_STATUS               x0002     SCSI_STAT_CHECK_CONDITION 
SENSE_RESID          x40
RESID                     x00000540
CAM_CDB_IO           x000000000000002C19000008
CAM_TIMEOUT               x0000012C
MSGB_LEN                      x0000
VU_FLAGS                      x0000
TAG_ACTION           x00
********************************* ENTRY   261.
*********************************
----- EVENT INFORMATION -----
EVENT CLASS                             ERROR EVENT 
OS EVENT TYPE                  199.     CAM SCSI 
SEQUENCE NUMBER                 48.
OPERATING SYSTEM                        DEC OSF/1 
OCCURRED/LOGGED ON                      Mon Jun 30 13:05:58 1997
OCCURRED ON SYSTEM                      chablis 
SYSTEM ID                 x00050018
SYSTYPE                   x00000000
PROCESSOR COUNT                  2.
PROCESSOR WHO LOGGED      x00000000
----- UNIT INFORMATION -----
CLASS                         x0022     DEC SIM 
SUBSYSTEM                     x0000     DISK 
BUS #                         x0001
                              x0070     LUN x0
                                        TARGET x6
----- CAM STRING -----
ROUTINE NAME                            ss_perform_timeout 
----- CAM STRING -----
                                        timeout on disconnected request 
----- UNSUPPORTED ENTRY -----
CAM ENTRY                 x0000040E     SIM_WS 
********************************* ENTRY   262.
*********************************
----- EVENT INFORMATION -----
EVENT CLASS                             ERROR EVENT 
OS EVENT TYPE                  199.     CAM SCSI 
SEQUENCE NUMBER                 49.
OPERATING SYSTEM                        DEC OSF/1 
OCCURRED/LOGGED ON                      Mon Jun 30 13:05:58 1997
OCCURRED ON SYSTEM                      chablis 
SYSTEM ID                 x00050018
SYSTYPE                   x00000000
PROCESSOR COUNT                  2.
PROCESSOR WHO LOGGED      x00000001
----- UNIT INFORMATION -----
CLASS                         x0022     DEC SIM 
SUBSYSTEM                     x0000     DISK 
BUS #                         x0001
                              x0070     LUN x0
                                        TARGET x6
----- CAM STRING -----
ROUTINE NAME                            ss_abort_done 
----- CAM STRING -----
                                        SCSI abort has been performed 
********************************* ENTRY   263.
*********************************
----- EVENT INFORMATION -----
EVENT CLASS                             ERROR EVENT 
OS EVENT TYPE                  199.     CAM SCSI 
SEQUENCE NUMBER                 50.
OPERATING SYSTEM                        DEC OSF/1 
OCCURRED/LOGGED ON                      Mon Jun 30 13:05:58 1997
OCCURRED ON SYSTEM                      chablis 
SYSTEM ID                 x00050018
SYSTYPE                   x00000000
PROCESSOR COUNT                  2.
PROCESSOR WHO LOGGED      x00000001
----- UNIT INFORMATION -----
CLASS                         x0022     DEC SIM 
SUBSYSTEM                     x0000     DISK 
BUS #                         x0001
                              x0070     LUN x0
                                        TARGET x6
----- CAM STRING -----
ROUTINE NAME                            as_finish 
----- CAM STRING -----
                                        Autosense failed 
----- UNSUPPORTED ENTRY -----
CAM ENTRY                 x0000040E     SIM_WS 
********************************* ENTRY   264.
*********************************
----- EVENT INFORMATION -----
EVENT CLASS                             ERROR EVENT 
OS EVENT TYPE                  199.     CAM SCSI 
SEQUENCE NUMBER                 51.
OPERATING SYSTEM                        DEC OSF/1 
OCCURRED/LOGGED ON                      Mon Jun 30 13:05:58 1997
OCCURRED ON SYSTEM                      chablis 
SYSTEM ID                 x00050018
SYSTYPE                   x00000000
PROCESSOR COUNT                  2.
PROCESSOR WHO LOGGED      x00000001
----- UNIT INFORMATION -----
CLASS                         x0001     TAPE 
SUBSYSTEM                     x0000     DISK 
BUS #                         x0001
                              x0070     LUN x0
                                        TARGET x6
----- CAM STRING -----
ROUTINE NAME                            ctape_iodone 
----- CAM STRING -----
                                        Unexpected CCB status 
----- CAM STRING -----
ERROR TYPE                              Hard Error Detected 
----- CAM STRING -----
DEVICE NAME                             UNKNOWN 
----- CAM STRING -----
                                        Active CCB at time of error 
----- CAM STRING -----
                                        Request sense commad failed 
ERROR - os_std, os_type = 11, std_type = 10
----- ENT_CCB_SCSIIO -----
*MY ADDR                  x04F00B28
CCB LENGTH                    x00C0
FUNC CODE            x01
CAM_STATUS                    x0050     CAM_AUTOSENSE_FAIL 
                                        SIM QFRZN 
PATH ID              1.
TARGET ID            6.
TARGET LUN           0.
CAM FLAGS                 x00000040
                                        CAM_DIR_IN 
*PDRV_PTR                 x04F00828
*NEXT_CCB                 x00000000
*REQ_MAP                  x0FF06200
VOID (*CAM_CBFCNP)()      x0052A1D0
*DATA_PTR                 x4001D800
DXFER_LEN                 x0000192C
*SENSE_PTR                x04F00850
SENSE_LEN            x40
CDB_LEN              x06
SGLIST_CNT                    x0000
CAM_SCSI_STATUS               x0002     SCSI_STAT_CHECK_CONDITION 
SENSE_RESID          x40
RESID                     x000009F4
CAM_CDB_IO           x000000000000002C19000008
CAM_TIMEOUT               x0000012C
MSGB_LEN                      x0000
VU_FLAGS                      x0000
TAG_ACTION           x00
--
-*-*-*-*-*-*-*-*-*-*-*-*-*-*-
Joseph C. King              |
Systems Administrator       | 
Community of Science, Inc.  |
Baltimore, MD               |
(410)563-2378  (V)          |
(410)563-5389  (F)          |
Received on Mon Jul 07 1997 - 19:15:12 NZST

This archive was generated by hypermail 2.4.0 : Wed Nov 08 2023 - 11:53:36 NZDT