SUMM: SWXCR XCR0 Event Notification

From: Karen Byrd <BYRD_at_mscf.med.upenn.edu>
Date: Tue, 15 Jul 1997 14:21:08 -0400 (EDT)

I received one reply as summarized below from Paulo Gomes<paulog_at_dexel.co.za>

__________________________________________________________________________
Hi Karen,

We've had exactly the same problem (on an Alpha 2000) but the number of
errors occured much more frequently and randomly on different target
numbers. I logged the call a number of times with Digital SA mainly
because I was never satisfied with the response. They initially didn't
know why this was so. As I pressurised them into giving me a decent
response they eventually succumbed with the following:


======================================================
Question 1
The disk errors are allways logged to the binary_error_log.
Please provide the /var/adm/binary.errlog & RCU Revision.
Check if the configuration of the RCU is correct (Fault
Management Enabled) and upgrade the Firmware version to
ensure that it is not a bug.


Question 2.
I remember giving advise to Paulo on this issue. If the errors
are BBRs and quite often ( almost daily ) replace it ASAP. If
the errors are ( 1 or 2 monthly ) monitor the System.
Enable swxcrmon -m.

======================================================
These errors happened at least once or twice a month. The SWXCR gui
interface(Motif) is very pretty but seems to be buggy - this tool also
didn't help very much and never once reported soft or hard errors even
though they were being reported via the SWXCR daemon mailing to root.

Hope this helps you out. Please let me know what you manage to find out.
Regards
Paulo


 -----Original Message-----
From: Karen Byrd [SMTP:BYRD_at_mscf.med.upenn.edu]
Sent: Monday, July 14, 1997 5:52 PM
To: alpha-osf-managers_at_ornl.gov
Subject: SWXCR XCR0 Event Notification



"The hard disk at channel 0, target 0 had a miscellaneous error."

We recently received the above error message re: RAID Array 200
monitoring.
However all of the disks in our array are optimal. How can I find out
what
this error really means?

TIA,

___________________________________________________________________
Karen Y. Byrd C511 Richards Bldg.
Systems Manager 3700 Hamilton Wlk.
Univ. of Pa. Philadelphia, PA 19104-6062
School of Medicine Voice: 215/898-6865
Med. Sch. Computer Facility/ Fax: 215/573-2277
Computing and Info. Tech.
Received on Tue Jul 15 1997 - 20:47:34 NZST

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