SUMMARY: SWXCR does not recognize 4.3Gb Hdd (fwd)

From: Paul Lambert <plambert_at_matrix.mvb.gov.bc.ca>
Date: Mon, 17 Nov 1997 15:03:12 -0800 (PST)

Thanks for all of the replies(and speedy ones too):

The problem is that the RZ1CB-VW are Wide SCSI drives and
my cabinet is narrow. While most SCSI implementations do not
care about this and work with degraded performance, the Storageworks
system does not.

I am stuck returning the drives, or purchasing parts to make us
Wide-compatible(like our other Alpha machines).

*========*=========*=========*=========*=========*=========*=========*
* Paul Lambert, Network Technical Specialist
* Motor Vehicle Branch, BC, plambert_at_matrix.mvb.gov.bc.ca
*
* My favorite problems are those which can be smashed by a large stick.

---------- Forwarded message ----------
>Date: Mon, 17 Nov 1997 08:47:54 -0800 (PST)
>From: Paul Lambert <plambert_at_matrix.mvb.gov.bc.ca>
>To: alpha-osf-managers_at_ornl.gov
>Subject: SWXCR does not recognize 4.3Gb Hdd
>
>
>I recently attempted to install 4 4.3Gb Hard Disks(RZ1CB-VW) into a
>storageworks cabinet with 2 SCSI buses (via a 3 channel EISA
>RAID controller - storageworks of course).
>
>The drive designation is RZ1CB-VW. We were replacing 2 of 6 RZ28(and
>28M)
>drives with these new ones, plus adding two.
>
>The drives were removed, the raid logical drives dismantled, and the
>new drives inserted - upon re-initializing the software, the controller
>was scanned on each channel/scsi id and none of the 4.3Gb drives were
>recognized. The 4 2Gb Drives were listed properly though. We moved the
>drives around and re-scanned - the new drives were still not detected.
>
>We are running the standalone configuration utility that is supplied on
>the FIRMWARE 3.8 CD. The ARC and SRM were updated by the same CD. We
>even brought the raid controller up to 2.16 from 1.99 which is the newest
>version we have. No banana. No apple. No fruit at all. We reset,
>rebooted, powered off/on, screamed curses and incantations, all to no
>avail. We performed the updates incrementally to allow us the best
>chance to locate the problem. First we flashed the controller bios, then
>we performed the system firmware upgrade.
>
>It doesn't seem relevant but we are running DU3.2C on that machine.
>Since
>the controller is failing to notice the drives before we are even close
>to booting the OS, it seems unimportant.
>
>More importantly, the machine is a DEC Alpha 2100 model 4/233. The
>controller is EISA(not PCI). The cabinet is an eight bay dual plane
>StorageWorks drive shelf inserted into the machine. We have been
>running stably for 2 years with 2Gb drives.
>
>*========*=========*=========*=========*=========*=========*=========*
>* Paul Lambert, Network Technical Specialist
>* Motor Vehicle Branch, BC, plambert_at_matrix.mvb.gov.bc.ca
>*
>* My favorite problems are those which can be smashed by a large stick.
Received on Tue Nov 18 1997 - 00:18:55 NZDT

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