Hello,
THANKS TO:
sanghvi_at_proto.wilm.ge.com (arun sanghvi)
Kurt Carlson <snkac_at_java.sois.alaska.edu>:
SUMMARY:
The bottom line is to get the disk drive firmware updates via your local
Digital Field Service.  This is normally initiated by placing a call with
Digital Customer Support Center (CSC) at 1-800-354-9000.
The current firmware revisions are as follows...
DISK DRIVE      SIZE    REVISION
--------------- ------- ---------------------
RZ29B-VW        4GB     0014 or 0016 is fine
RZ29B-VA        4GB     0014 or 0016 is fine
DS-RZ1CB-VW     4GB     0014 or 0016 is fine
SWXD3-SE        4GB     0014 or 0016 is fine
RZ28D-VW        2GB     0010 is min
RZ28-VA         2GB     442D is min
RZ28M-VA        2GB     0744 is min
DS-RZ40-VA      9GB     LYG0 is min
---------------------------------------------
QUESTION:
I am in search of the Digital recommended minimum firmware levels with
associated release notes for various Digital disks.  Digital does a good
job with system and option firmware resources and information --
Firmware Update CDROM and
ftp://ftp.digital.com/pub/Digital/Alpha/firmware.  I figure there must
be something similar for their disk drives available to customers.
>From time to time I call up our local Digital Field Service office for
the firmware.  Is there a FTP or web site that Digital keeps current on
this topic?  I have asked CSC for such in the past twice and got dumped
on my field service engineers lap.
My reason is I need to rule out various SWXCR disk soft errors and AdvFS
panic's are not disk firmware issues.
I have the following disks;
RZ29B-VW        4GB
RZ29B-VA        4GB
DS-RZ1CB-VW     4GB
SWXD3-SE        4GB
RZ28D-VW        2GB
RZ28-VA         2GB
RZ28M-VA        2GB
DS-RZ40-VA      9GB
RESPONSES:
---------------------------------------------------------
sanghvi_at_proto.wilm.ge.com (arun sanghvi):
Please let me know what you find out.  I was told by our
FE that the customers are responsible for the firmware
upgrade for disks.
---------------------------------------------------------
Kurt Carlson <snkac_at_java.sois.alaska.edu>:
>I have asked CSC for such in the past twice and got dumped
>on my field service engineers lap.
Same experience I had, if you hear otherwise please summarize.
>RZ29B-VW        4GB
>RZ29B-VA        4GB
0016 (on both)
>DS-RZ1CB-VW     4GB
>SWXD3-SE        4GB
don't know the above 2.
>RZ28D-VW        2GB
0008
>RZ28-VA         2GB
442d
>RZ28M-VA        2GB
0616
>DS-RZ40-VA      9GB
xz40
Since we are now on a gold contract now, we should (allegedly) be
informed if there is anything newer.   regards, kurt
---------------------------------------------------------
-- 
Regards,
Richard Jackson
Computer Center Lead Engineer
Mgr, Central Systems & Dept. UNIX Consulting
University Computing & Information Systems (UCIS)
George Mason University, Fairfax, Virginia
Received on Tue Feb 24 1998 - 17:15:07 NZDT