At 01:51 PM 3/24/99 -0500, you wrote:
>Greetings,
> We are looking at purchasing an Alphaserver DS20 to add to our stable of
>DECompaq machines. We would like to attach a RA3000 (Raid Array) to this
>machine.
>
>One of the resellers whom we had pricing this combo (but only one!)
>indicated that the RA3000 is not yet certified with the DS20. He said that
>the certification process was already underway and implied was little more
>than a formality, because the two were all but certain to eventually be
>certified together, but I take everything I hear from venders with a grain
>of salt.
>
>I was looking for opinions more informed than mine on whether this is a
>problem that should concern me, when (if what I was told is correct) the
>certification process might be completed, and how I might hear about it if
>it is. Also, anyone using these together?
>
>
I received some additional responses that added enough to my understanding
of the issue that I felt a followup was in order.
First, Kevin Partin recounted some problems he had when running in an
unsupported configuration. While the configuration is unsupported,
software support becomes unhelpful to nonexistent, blaming any problems on
the unsupported configuration. Kevin also mentioned that it took quite
some time (9 months) for his configuration to become supported.
Second, from someone named Alan at DEC gave what sounded to me like very
solid advice: Treat any unsupported/unqualified (whatever their term is)
hardware from DEC, Storageworks, etc. as you would any 3rd party hardware.
SCSI should be SCSI, but if there are interoperability problems, they are
your problem to fix.
Thanks for the imput!!
-- - keith
--
Keith Piepho kap_at_uakron.edu
Technical Services (330) 972-6130
The University of Akron
Received on Thu Mar 25 1999 - 15:37:03 NZST