Clarification of Update Installation Instructions

From: Dr. Tom Blinn, 603-884-0646 <tpb_at_doctor.zk3.dec.com>
Date: Fri, 30 Jul 1999 16:58:51 -0400

The attached information should be useful to many of you as you plan
for your updates to V4.0D as we approach the year 2000; I've edited it
to remove some extraneous text but the relevant parts are here:

------- Forwarded Message

c) Copyright 1999 Compaq Computer Corporation. All rights reserved

SOURCE: Compaq Computer Corporation INFORMATION BLITZ

PROBLEM STATEMENT:

Several customers on the V4.0D satisfaction surveys have said they
have been instructed to remove all patches prior to performing an
update installation. This is not necessary as update will "clean up"
the system of all patches previous installed with dupatch.

Update does this clean up of official patches automatically when updating
to the following releases:

        V4.0D, V4.0E, V4.0F and V5.0

Customer specific patches are not official patch kits and are not
recognized by the update install process. Therefore, patches not
installed using dupatch must be removed manually.
  

SOLUTION:

Please remind customers that when performing an update installation
on the releases above, they do not need to manually remove
official patch kits.
  
************************<NOTE>**********************
INFORMATION IN THIS DOCUMENT REPRESENTS OPERATIONAL EXPERIENCES
AND SUGGESTIONS BY COMPAQ OR PARTNER EMPLOYEES. COMPAQ SHALL NOT
BE RESPONSIBLE FOR ANY ERRORS OR OMMISSIONS CONTAINED IN THIS
DOCUMENT, AND RESERVES THE RIGHT TO MAKE CHANGES TO IT WITHOUT NOTICE.
****************************************************

------- End of Forwarded Message

Tom
 
 Dr. Thomas P. Blinn + UNIX Software Group + Compaq Computer Corporation
  110 Spit Brook Road, MS ZKO3-2/W17 Nashua, New Hampshire 03062-2698
   Technology Partnership Engineering Phone: (603) 884-0646
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Received on Fri Jul 30 1999 - 21:01:10 NZST

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