Personal Workstation 433au and PWRMRG

From: Bryan Rank <bryan_at_compgen.com>
Date: Wed, 08 Sep 1999 09:17:33 -0400 (EDT)

Hi Everyone,

I have a followup to Paul Crittenden wrote: PWRMGR_ENABLED post...

We have a brand new Compaq AlphaServer DS10 and the darned thing wont
stay up for more than a couple of hours. It seems prone to scsi bus
resets which afterwards we loose our tape drive.

scu> show edt

CAM Equipment Device Table (EDT) Information:

    Device: CDR-8435 Bus: 0, Target: 0, Lun: 0, Type: Read-Only Direct Access
    Device: RZ2DD-KS Bus: 2, Target: 0, Lun: 0, Type: Direct Access
    Device: RZ2DD-KS Bus: 2, Target: 1, Lun: 0, Type: Direct Access
    Device: TLZ10 Bus: 2, Target: 6, Lun: 0, Type: Sequential Access


The scsi card appears to be an multiple ultra-wide card that also has a
10/100UTP card with it...
Sep 8 08:35:02 goose vmunix: ata0 at pci0 slot 13
Sep 8 08:35:02 goose vmunix: ata0: ACER M1543C
Sep 8 08:35:02 goose vmunix: scsi0 at ata0 slot 0
Sep 8 08:35:02 goose vmunix: rz0 at scsi0 target 0 lun 0 (LID=0) (COMPAQ CDR-8435 0013)
Sep 8 08:35:02 goose vmunix: scsi1 at ata0 slot 1
Sep 8 08:35:02 goose vmunix: comet0 at pci0 slot 14
Sep 8 08:35:02 goose vmunix: pci2000 at pci0 slot 15
Sep 8 08:35:02 goose vmunix: itpsa0 at pci2000 slot 0
Sep 8 08:35:02 goose vmunix: IntraServer ROM Version V2.0 (c)1998
Sep 8 08:35:02 goose vmunix: scsi2 at itpsa0 slot 0
Sep 8 08:35:02 goose vmunix: rz16 at scsi2 target 0 lun 0 (LID=1) (DEC RZ2DD-KS (C) DEC 0306) (Wide16)
Sep 8 08:35:02 goose vmunix: rz17 at scsi2 target 1 lun 0 (LID=2) (DEC RZ2DD-KS (C) DEC 0306) (Wide16)
Sep 8 08:35:02 goose vmunix: tz22 at scsi2 target 6 lun 0 (LID=3) (DEC TLZ10 (C) DEC 04a8)
Sep 8 08:35:02 goose vmunix: itpsa1 at pci2000 slot 1
Sep 8 08:35:02 goose vmunix: IntraServer ROM Version V2.0 (c)1998
Sep 8 08:35:02 goose vmunix: scsi3 at itpsa1 slot 0
Sep 8 08:35:02 goose vmunix: tu2: DECchip 21140: Revision: 2.2
Sep 8 08:35:02 goose vmunix: tu2: auto negotiation capable device
Sep 8 08:35:02 goose vmunix: tu2 at pci2000 slot 2
Sep 8 08:35:02 goose vmunix: tu2: DEC TULIP (10/100) Ethernet Interface, hardware address: 00-06-2B-00-D3-44
Sep 8 08:35:02 goose vmunix: tu2: auto negotiation off: selecting 100BaseTX (UTP) port: half duplex

I was happy to see Paul Crittenden's not about PWRMGR_ENABLED in the
kernel config file. I went to remove it, and it's not in there.

Just for completeness I looked with "dia -R -o full"
******************************** ENTRY 2 ********************************
####################SNIP####################
ASCII Message
    Alpha boot: available memory from 0x138e000 to 0x1ff8e000
    Digital UNIX V4.0F (Rev. 1229); Thu Sep 2 18:29:31 EDT 1999
    physical memory = 512.00 megabytes.
    available memory = 492.03 megabytes.
    using 1956 buffers containing 15.28 megabytes of memory
    Firmware revision: 5.4-2
    PALcode: Digital UNIX version 1.50-48
    COMPAQ AlphaServer DS10 466 MHz


We applied patch0001 for 4.0F...
KITNAME><DUV40FAS0001-19990609> OSF440


Any ideas? We have a call open, but would like to have this thing fixed
as soon as possible. Anyone having similar problems?


Thanks




Bryan Rank







On Tue, 7 Sep 1999, Paul Crittenden wrote: PWRMGR_ENABLED in the system configuration

> This is an FYI for anyone that has an Alpha Personal Workstation 433au. On
> this system I noticed that we were getting Disk SCSI errors at the rate of
> 1 to 2 a day. I spoke with Compaq and they wanted to replace the disk
> drive. Since this is our Library database system and it would have to be
> rebuilt from scratch by the vendor this was going to be a major pain. The
> vendor, Innovative Software, stated that they had seen this problem before
> and suggested we remove the item PWRMGR_ENABLED in the system configuration
> file, rebuild the kernel, replace the old kernel with the new one and
> reboot. I did this and as advertised the SCSI errors went away. The
> system apparently was not that busy and the disks would spin dow to save
> power and then when they were addressed by the software we would get an
> error. I was sure thankful that this fixed the problem because it saved me
> a very late night.
>
> Just thouht I would post this in case someone else is sees this problem it
> might help you.
>
> Paul Crittenden
> Computer System Manager
> Simpson College
> e-mail: crittend_at_simpson.edu
>
> Y2K? Why not 3?
>
Received on Wed Sep 08 1999 - 13:20:04 NZST

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