Thanks for all the answers/suggestions.
The Compaq support center came through with this "workaround""
Step 1. Remove all current SWCC software from the NT machine
Step 2. Install SWCC 2.1 (1999 version of software). This is the old client
software on the Compaq web site at:
ftp://ftp.compaq.com/pub/products/storageworks/storage_mgmt/swccdown/swcc21x
86client.exe
Step 3. Install just the HSG60 client from the newer CD. (HSG60 client,
v2.2).
Apparently the master console window in the newer 2.2 software does not work
(or doesn't work with the HSG60 module). But the master console window from
the 2.1 release works; just add in the newer HSG60 client module.
Other helpful information I received from this mailing list:
- SWCC development lags behind; apparently developed by a third-party
- Check firmware version on the HSG60
- Check the agent setup on the Tru64 side; make sure the agent is configured
for the NT client; add the NT client to the Tru64 hosts file
- Use the command line! The command line CLI was working fine from the NT
side, by the way.
- Thanks to this mailing list, I now know how to access the HSG60 CLI from
the Tru64 host system.
/usr/lbin/hxsterm5 -b1 -t0 -l0 (bus1 target0 lun0)
Rob Aldridge
AT&T Solutions
Alliance, Ohio
-----Original Message-----
From: Aldridge, Robert E. (Rob) [mailto:realdridge_at_mcdermott.com]
Sent: Tuesday, May 08, 2001 1:59 PM
To: 'tru64-unix-managers_at_ornl.gov'
Subject: HSG60 Tru64 / SWCC
Importance: Low
Tru64 Managers:
I'm trying to use Storage Works Command Console (swcc) to manage a pair of
HSG60 controllers.
The client program starts to "gather" the data from the swcc agent, but when
it goes to display the final interface, I get an access violation error on
the client.
The agent running on the ES40 Tru64 systems is: SWCC500/bin/steamd
I'm not sure if the problem is with the client (NT), or with the data that
the agent (Tru64) is feeding to the agent.
The error on the NT StorageWorks client is:
........................
HSG60Window.exe
Exception: access violation (0xc0000005), Address: 0x5f45e452
........................
Environment:
Tru64 5.1 / TruCluster 5.1 / HSG60 controllers
agent is running on the Tru64 systems
Client: NT4.0 workstation.
SWCC client: 2.2.0.213
Thank you,
Rob Aldridge
AT&T Solutions
Alliance, Ohio
Received on Thu May 10 2001 - 16:45:20 NZST