SUMMARY: server mysteriously rebooted

From: Rodney Simioni <rodney.simioni_at_citrix.com>
Date: Tue, 12 Jun 2001 10:33:37 -0400

ORIGINAL POST

Hello Tru64 Admins:

We have an ES-40 with 5.0a installed. Last Saturday it mysteriously
rebooted. There were no crashes in /var/adm/crash directory, no unusual
messages in the /var/adm/messages and binary.errlog file, no software
installed lately, it just plainly rebooted. Additionally, nobody used the
"su" command over the weekend so that eliminated if somebody manually
rebooted the system.

It was recommended that we install Compaq Analyze but that is not an option
at this time. Has anybody experienced this issue or know of any other
troubleshooting steps that could diagnose the issue?

SUMMARY AND GENERAL CONSENSUS

Most of all you replied suggesting that it is a power related issue. I was
able to get the binary.errlog analyzed by Compaq and it did indicate a
machine check at the time it mysteriously rebooted. Unfortunately, the data
indicating the machine check was corrupted so a true assessment is not
possible(the only data corrupted in the binary.errlog). A few suggestions
worth noting; Compaq suggested to configure the system to halt upon reboot
so that if this would happen again, we can force a crash dump, they also
suggested that large binary.errlog can cause corrupted data, power, cpu, and
disk errors.
Thanks you:
Roberto.Romani
Kevin Dea
Stan Horwitz
tru64user_at_yahoo.com
Dr. Thomas.Blinn
Philip.Ordinario
William H. Magill
Jonathan Williams
alan_at_nabeth
O'Brien, Pat
George Gallen
Selden E Ball Jr
Kevin Criss
Coleman Cathy
selcuk karaca
Phil Baldwin
Received on Tue Jun 12 2001 - 14:35:03 NZST

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