Hi all,
I'm in a mess with my Legato Networker. We are in the process of
moving our ip addresses into the 10. private network range, and
I've changed the ip address of my Legato Networker server.
Networker decided that this was a bad thing, and required me to
get new authorisation for its enabler codes, telling me to
contact Legato for this and giving me 15 days grace before it
refused to let me backup. I duly did so, and was told that as
my Networker license was an OEM version, I would have to
transfer it to Legato, at a cost of 2500 pounds, or contact
my reseller to get them to somehow get me a new set of
authorisation codes.
I duly contacted my reseller, who hadnt the faintest idea what
to do. The license was first issued by DEC back in 1998,
with a straightforward set of instructions on how to get the
authorisation codes by emailing enabler-code details to
networker_at_mail.dec.com. Needless to say, this route no longer
works, so I contacted HP. So far, (7 days later) HP still havent
managed to tell me what to do.
I find this business quite ridiculous. I am now having to hack
my nsr.res file every month in order to persuade Networker
to let me go on using it in Evaluation mode to do my backups,
and all because I changed my ip address.
Any ideas anyone? Is a Networker license still offered as an
OEM product by the New HP? If so, what are the instructions
for obtaining authorisation - maybe they would work for me.
Cheers,
Terry.
Terry Horsnell (tsh_at_mrc-lmb.cam.ac.uk)
I.T. Manager
Medical Research Council
Lab of Molecular Biology
Hills Road
CAMBRIDGE CB2 2QH
U.K.
Phone: +44 (0)1223 248011
Fax: +44 (0)1223 213556
Received on Tue Jul 15 2003 - 17:33:07 NZST