Machine check error analysis

From: McCracken, Denise <Denise.McCracken_at_misyshealthcare.com>
Date: Thu, 28 Oct 2004 09:34:37 -0700

        Can anyone tell me where to get information about the information in
a machine check error? I have a machine that is logging a bunch of these,
and while they say that they are correctable, we are also having a problem
installing the OS, and I need to narrow it down. I'm not having any luck
getting through to HP support, so I would appreciate any other help I could.

thanks

-d

******************************** ENTRY 36 ********************************
 
 
Logging OS 2. Digital UNIX
System Architecture 2. Alpha
Event sequence number 1639.
Timestamp of occurrence 02-OCT-2004 07:35:02
Host name osflab
 
System type register x00000016 Alpha 4000/1200 Series
Number of CPUs (mpnum) x00000001
CPU logging event (mperr) x00000000
 
Event validity 1. O/S claims event is valid
Event severity 5. Low Priority
Entry type 100. CPU Machine Check Errors
 
CPU Minor class 4. System Correctable Error (620)
 
Software Flags x0000000000000000
Active CPUs x00000001
Hardware Rev x00000000
System Serial Number NI83404258
Module Serial Number
Module Type x0000
System Revision x00000000
 
Machine Check Reason x0204 IOD Detected Soft Error
 
Ext Interface Status Reg x0000000000000000
                                     Register Contents Not Valid For This
Error
Ext Interface Address Reg x0000000000000000
                                     Register Contents Not Valid For This
Error
Fill Syndrome Reg x0000000000000000
                                     Register Contents Not Valid For This
Error
Interrupt Summary Reg x0000000000000000
                                     Register Contents Not Valid For This
Error
WHOAMI x00000000 Register Contents Not Valid For This
Error
 
--IOD REGISTERS FOLLOW--
This Bus Bridge Phy Addr x000000FBE0000000
                                     IOD# 1
Dev Type & Rev Register x06002432 CAP Chip Revision: x00000002
                                     Host to PCI Revision: x00000003
                                     I/O Backplane Revision: x00000004
                                     Internal CAP Chip Arbiter: Enabled
                                     Device Class: Host Bus to PCI Bridge
MC Error Info Register 0 x03FE5230
                                     MC Bus Trans Addr<31:4>: 3FE5230
MC Error Info Register 1 x800E9600 MC bus trans addr <39:32> x00000000
                                     MC Command is WriteBack Mem
                                     CPU0 Master at Time of Error
                                     Device ID: x00000002
                                     MC error info valid
CAP Error Register x89000000 Error Detected but Not Logged
                                     Correctable ECC err det by MDPA
                                     MC error info latched
MDPA Status Register x00000000 MDPA Status Register Data Not Valid
MDPA Error Syndrome Reg x00000000 MDPA Syndrome Register Data Not Valid
MDPB Status Register x00000000 MDPB Status Register Data Not Valid
MDPB Error Syndrome Reg x00000000 MDPB Syndrome Register Data Not Valid
 
PALcode Revision Palcode Rev: 1.23-2








"Customer service may be the only way that a
company can distinguish itself from its
competition these days." -H. Frank Gibbard

Denise McCracken, Systems Software Specialist
Misys Healthcare Systems, Tucson, AZ

Certified Tru64 v5 Systems Administrator
Comptia Network+ Certified Professional
Received on Thu Oct 28 2004 - 16:41:04 NZDT

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