SUMMARY: SmartArray 5300A controller doesn't find new storage box

From: Ole Holm Nielsen <Ole.H.Nielsen_at_fysik.dtu.dk>
Date: Mon, 31 Jan 2005 14:49:39 +0100

I connected an MSA30 external storage cabinet to a running
Alphaserver's SmartArray 5300A controller, expecting that it
is possible to hot-plug SCSI storage. This is apparently not the
case. HP Support finally recommended me to reboot the server,
and during reboot the SA5300A *does* find the MSA30 correctly.

This undocumented reboot requirement when adding storage cabinets,
IMHO, ought to be in a FAQ for SmartArray controllers.

> I have an Alphaserver DS20E with a 2-port SmartArray 5300A RAID
> controller. The internal disk cage is connected to Port 1.
> I've added an external MSA-30 storage box and connected it to
> the external Port 2 of the SmartArray 5300A. This hardware
> should be a fully supported configuration.
>
> Problem: After having connected the MSA-30 to my running
> system (Tru64 v5.1B patch kit 4), I'm eagerly looking for the
> 2 disks that I've put in the MSA-30 for testing, but Tru64
> *can't* see any new devices whatsoever :-( The "Array Diagnostic
> Utility" (/usr/lbin/sainfo -t scp0 -P all) claims that there are
> no devices at all connected to Port 2, contrary to actual facts.

Ole Holm Nielsen
Department of Physics, Technical University of Denmark
Received on Mon Jan 31 2005 - 13:53:41 NZDT

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