DS15 com port RMC stopped responding

From: <Shaun.Racine_at_intier.com>
Date: Tue, 22 Nov 2005 17:09:19 +0000

Hi Managers,

We have recently taken delivery of our first DS15. It is at a remote site.
I got local IT to connect a crossover serial cable to the com1 port and a
Windows server I can connect to using remote desktop; using PowerTerm on
the windows server.

All worked OK for a day, I could access the SRM console and RMC. But the
next day, half way through reading a man page, access over the com port
stopped.

I cannot even do the esc esc rmc sequence.

The DS15 has been powered down (power cable unplugged) and up again. I
talked local IT through setting console to graphics, running rmc and typing
clear port, to see if it corrected situation.

The com cable has been unplugged and re-inserted at both ends.

Does anyone have any ideas why it no longer responds over the serial cable?
I appreciate any and all ideas.

TIA

Shaun
Received on Tue Nov 22 2005 - 17:11:25 NZDT

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