HP OpenVMS Availability Manager User's Guide

Contents

Preface
Preface	Preface
Chapter 1
1	Overview
1.1	What Is the HP Availability Manager?
1.2	How Does the Availability Manager Work?
1.2.1	Data Analyzer and Data Collector on the Same Extended LAN
1.2.2	Data Analyzer and Data Collector Connected over a WAN
1.3	How Does the Availability Manager Maintain Security?
1.3.1	Data Analyzer Password Security
1.3.2	OpenVMS Data Collector Security
1.3.3	Changing Security Triplets on OpenVMS Data Collector Nodes
1.3.3.1	Understanding OpenVMS Security Triplets
1.3.3.2	How to Change a Security Triplet
1.3.4	Processing Security Triplets
1.4	How Does the Availability Manager Data Analyzer Identify Performance Problems?
1.4.1	Collecting and Analyzing Data
1.4.1.1	Events and Data Collection
1.4.1.2	Types of Data Collection
1.4.1.3	Data Collection Intervals
1.4.2	Posting Events
1.4.2.1	Thresholds and Occurrences
Chapter 2
2	Getting Started
2.1	Configure and Start the Data Collector
2.1.1	Defining Logical Names
2.1.2	Protecting Passwords
2.1.3	Starting the Data Collector
2.2	How to start the Data Analyzer
2.2.1	Starting the Data Analyzer on an OpenVMS Node
2.2.2	Starting the Data Analyzer on a Windows Node
2.3	Do You Need to Set Up a Data Server?
2.4	Setting Up Secure Server Communications Between the Data Analyzer and Data Server
2.4.1	Introduction to Secure Communications
2.4.2	Methods of Setting Up Secure Communications
2.4.2.1	Setup Using the Server System
2.4.2.2	Setup Using the Analyzer System
2.4.3	Steps for Setting Up Secure Communications from the Server System
2.4.3.1	Creating the Key Pair for the Data Server
2.4.3.2	Export the Public Key for Other Data Analyzers
2.4.3.3	Save the Key Store
2.4.4	Steps for Setting Up Secure Communications from the Analyzer System
2.4.4.1	Creating the Key Store for the Data Server
2.4.4.2	Exporting the Public Key for Analyzer Systems
2.4.4.3	Saving the Key Store for the Server System
2.4.4.4	Copying the Key Store to the Server System
2.4.4.5	Delete the key and trust store from the analyzer system
2.4.4.6	Obtaining the Public Key from an Existing Data Server
2.4.4.6.1	Copy the Key Store from the Server System
2.4.4.6.2	Export the Key Store Public Key to a Trusted Certificate
2.4.5	Key Setup for a Data Analyzer to Connect to an Existing Data Server
2.4.5.1	Obtaining the Data Server Public Key
2.4.5.2	Copying the Trusted Certificate
2.4.5.3	Importing the Data Server Public Key
2.5	Starting the Data Server
2.5.1	Starting the Data Server on an OpenVMS System
2.5.2	Starting the Data Server on Windows
2.5.3	Data Server Port and Firewalls
2.6	Using the Network Connection Dialog Box to Start Collecting Data
2.6.1	Additional Information About Key Stores
2.6.1.1	Clarification of Network Connection dialog box Menus
2.6.1.2	Export and Import Made Easy
2.6.1.3	Certificates
2.7	Choosing Network Connections for Collecting Data
2.8	Using the System Overview Window
2.8.1	Using the Group/Node Pane
2.8.1.1	Setting Up Groups
2.8.1.2	Displaying Group Information
2.8.2	Displaying Node Information
2.8.2.1	Displaying Summary Node Information
2.8.2.2	Displaying a Group Overview Window
2.8.2.3	Displaying a Single-Group Window
2.8.2.4	Focusing On a Specific Node
2.8.2.5	Specifying Data to Be Collected
2.8.2.6	Sorting Data
2.8.3	Using the Event Pane
2.8.4	Other System Overview Window Components
2.9	Getting Help
2.10	Printing a Display
Chapter 3
3	Getting Information About Nodes
3.1	Group/Node Pane
3.1.1	OpenVMS Node Data
3.1.2	Windows Node Pane
3.2	Node Data Pages
3.2.1	Node Summary
3.2.2	CPU Modes and Process Summaries
3.2.2.1	Windows CPU Modes
3.2.2.2	OpenVMS CPU Mode Summary and Process States
3.2.2.3	OpenVMS CPU Mode Details
3.2.2.4	OpenVMS CPU Process Summary
3.2.3	Memory Summaries and Details
3.2.3.1	Windows Memory Summary
3.2.3.2	OpenVMS Memory Summary
3.2.3.3	OpenVMS Memory Details
3.2.4	OpenVMS I/O Summary and Page/Swap Files
3.2.4.1	OpenVMS I/O Summary
3.2.4.2	OpenVMS I/O Page/Swap Files
3.2.5	Disk Summaries
3.2.5.1	OpenVMS Disk Status Summary
3.2.5.2	OpenVMS Single Disk Summary
3.2.5.3	OpenVMS Disk Volume Summary
3.2.5.4	Windows Logical and Physical Disk Summaries
3.2.6	OpenVMS Lock Contention
3.2.6.1	Lock Contention Page in Decoded Format
3.2.6.2	Lock Contention Page in Raw Format
3.2.6.3	Lock Block Data
3.2.6.4	Lock Block Log File
3.3	OpenVMS Single Process Data
3.3.1	Process Information
3.3.2	Working Set
3.3.3	Execution Rates
3.3.4	Process Quotas
3.3.5	Wait States
3.3.6	Job Quotas
3.3.7	RAD Counters
Chapter 4
4	Displaying OpenVMS Cluster Data
4.1	OpenVMS Cluster Summary Page
4.1.1	OpenVMS Cluster Event
4.1.2	OpenVMS Cluster Summary Pane
4.1.3	OpenVMS Cluster Members Pane
4.2	Summary Data in the Cluster Members Pane
4.2.1	Port Summary Data
4.2.2	SCA (System Communications Architecture) Summary Data
4.2.3	SCS (System Communications Services) Connections Summary Data
4.2.4	LAN Virtual Circuit Summary Data
4.2.5	LAN Path (Channel) Summary Data
4.3	Detailed Data Accessed Through the Cluster Members Pane
4.3.1	LAN Device Summary Data
4.3.2	LAN Device Detail Data
4.3.2.1	LAN Device Overview Data
4.3.2.2	LAN Device Transmit Data
4.3.2.3	LAN Device Receive Data
4.3.2.4	LAN Device Events Data
4.3.2.5	LAN Device Errors Data
4.3.3	LAN Path (Channel) Detail Data
4.3.3.1	LAN Channel Overview Data
4.3.3.2	LAN Channel Counters Data
4.3.3.3	LAN Channel Errors Data
4.3.3.4	LAN Channel Remote System Data
4.3.3.5	LAN Channel ECS (Equivalent Channel Set) Criteria Data
4.3.4	LAN Virtual Circuit Detail Data
4.3.4.1	LAN VC Transmit Data
4.3.4.2	LAN VC Receive Data
4.3.4.3	LAN VC Congestion Control Data
4.3.4.4	LAN VC Channel Selection Data (Nonmanaged Objects)
4.3.4.5	LAN VC Channel Selection Data (Managed Objects Enabled)
4.3.4.6	LAN VC Closures Data
4.3.4.7	LAN VC Packets Discarded Data
Chapter 5
5	Getting Information About Events
5.1	Event Information Displayed in the Event Pane
5.2	Criteria for Evaluating an Event
5.3	Criteria for Posting and Displaying an Event
5.4	Displaying Additional Event Information
Chapter 6
6	Performing Fixes on OpenVMS Nodes
6.1	Understanding Fixes
6.2	Performing Node Fixes
6.2.1	Adjust Quorum
6.2.2	Crash Node
6.3	Performing Process Fixes
6.3.1	General Process Fixes
6.3.1.1	Delete Process
6.3.1.2	Exit Image
6.3.1.3	Suspend Process
6.3.1.4	Resume Process
6.3.1.5	Process Priority
6.3.2	Process Memory Fixes
6.3.2.1	Purge Working Set
6.3.2.2	Adjust Working Set
6.3.3	Process Limits Fixes
6.3.3.1	Direct I/O Count Limit
6.3.3.2	Buffered I/O Count Limit
6.3.3.3	AST Queue Limit
6.3.3.4	Open File Limit
6.3.3.5	Lock Queue Limit
6.3.3.6	Timer Queue Entry Limit
6.3.3.7	Subprocess Creation Limit
6.3.3.8	I/O Byte
6.3.3.9	Pagefile Quota
6.4	Performing Disk Fixes
6.4.1	Cancel Disk Volume Mount Verification
6.4.2	Cancel Shadow Set Mount Verification
6.5	Performing Cluster Interconnect Fixes
6.5.1	Port Adjust Priority Fix
6.5.2	Circuit Adjust Priority Fix
6.5.3	LAN Virtual Circuit Fixes
6.5.3.1	LAN VC Checksumming Fix
6.5.3.2	LAN VC Maximum Transmit Window Size Fix
6.5.3.3	LAN VC Maximum Receive Window Size Fix
6.5.3.4	LAN VC Compression Fix
6.5.3.5	LAN VC ECS Maximum Delay Fix
6.5.4	LAN Channel Fixes
6.5.4.1	LAN Path (Channel) Adjust Priority Fix
6.5.4.2	LAN Path (Channel) Hops Fix
6.5.5	LAN Device Fixes
6.5.5.1	LAN Device Adjust Priority Fix
6.5.5.2	LAN Device Set Maximum Buffer Fix
6.5.5.3	LAN Device Start Fix
6.5.5.4	LAN Device Stop Fix
Chapter 7
7	Customizing the Availability Manager Data Analyzer
7.1	Understanding Levels of Customization
7.1.1	Recognizing Levels of Customization
7.1.2	Setting Levels of Customization
7.1.3	Knowing the Number of Nodes Affected by Each Customization Level
7.2	Customizing Settings at the Application and Operating System Levels
7.2.1	Customizing Application Settings
7.2.1.1	Application Settings---Groups/Nodes Inclusion Page
7.2.1.2	Application Settings---Groups/Nodes Exclusion Lists
7.2.2	Customizing Windows Operating System Settings
7.2.3	Customizing OpenVMS Operating System Settings
7.3	Customizing Settings at the Group Level
7.4	Customizing Settings at the Node Level
7.4.1	Changing the Group of an OpenVMS Node
7.4.2	Changing the Group of a Windows Node
7.5	Customizing OpenVMS Data Collection
7.6	Customizing OpenVMS Data Filters
7.6.1	OpenVMS CPU Filters
7.6.2	OpenVMS Disk Status Filters
7.6.3	OpenVMS Disk Volume Filters
7.6.4	OpenVMS I/O Filters
7.6.5	OpenVMS Lock Contention Filters
7.6.6	OpenVMS Memory Filters
7.6.7	OpenVMS Page/Swap File Filters
7.7	Customizing Event Escalation
7.7.1	Configuring HP OpenView on Your Windows or HP-UX System
7.7.2	Using HP OpenView on Your System
7.8	Customizing Events and User Notification of Events
7.8.1	Customizing Events
7.8.2	Entering a User Action
7.8.2.1	Executing a Procedure on an OpenVMS System
7.8.2.2	Executing a Procedure on a Windows System
7.9	Customizing Security Features
7.9.1	Customizing Passwords for Groups and Nodes
7.9.2	Changing Data Analyzer Passwords
7.9.2.1	Changing a Data Analyzer Password for an OpenVMS Data Collector Node
7.9.2.2	Changing a Data Analyzer Password for a Windows Data Collector Node
7.9.3	Changing a Password on a Windows Data Collector
7.10	Monitoring Processes on a Node
Appendix A
Appendix A	CPU Process States
Appendix B
Appendix B	Tables of Events
Appendix C
Appendix C	OpenVMS Events by Types of Data Collections
Index
Index
Examples
3-1	Lock Block Log File
Figures
1-1	System Overview Window
1-2	Availability Manager Node Configuration for an Extended LAN
1-3	Requesting and Receiving Information over an Extended LAN
1-4	Availability Manager Node Configuration for a WAN
1-5	Requesting and Receiving Information Over a WAN
1-6	Availability Manager Password Matching
1-7	Sample Node Summary
1-8	Data Collection Customization
1-9	Sample Event Customization
2-1	Network Connection Dialog Box
2-2	Key Store Management Dialog Box
2-3	Generate New Key Pair Dialog Box
2-4	Key Store Management Dialog Box Showing Key Pair
2-5	Export Certificate Dialog Box
2-6	Network Connection Dialog Box
2-7	Key Store Management Dialog Box
2-8	Generate New Key Pair Dialog Box
2-9	Key Store Management Dialog Box with One Entry
2-10	Export Certificate Dialog Box
2-11	Save Key Store Dialog Box
2-12	Network Connection Dialog Box
2-13	Open Key or Trust Store Dialog Box
2-14	Key Store Management Dialog Box
2-15	Export Certificate Dialog Box
2-16	Trust Store Management Dialog Box
2-17	Import Certificate Dialog Box
2-18	Assign Alias for Certificate Dialog Box
2-19	Trust Store Management Dialog Box
2-20	Network Connection Dialog Box
2-21	Network Connection Dialog Box with One Data Server Entry
2-22	Network Connection Dialog Box with Two Data Server Entries
2-23	Network Connection Dialog Box with Three Data Server Entries
2-24	Sample Network Connection Dialog Box with Three Checked Entries
2-25	System Overview Window
2-26	Group Overview Pane
2-27	Tooltip Example: Summary Node Information
2-28	Group Overview Window
2-29	OpenVMS Single-Group Window
2-30	OpenVMS Node Summary
2-31	Data Collection Customization
3-1	OpenVMS Group/Node Pane
3-2	Sample Tooltip
3-3	Windows Node Pane
3-4	Node Summary
3-5	Windows CPU Modes
3-6	OpenVMS CPU Mode Summary and Process States
3-7	OpenVMS CPU Mode Details Pane
3-8	OpenVMS CPU Process Summary Pane
3-9	Windows Memory
3-10	OpenVMS Memory Summary
3-11	OpenVMS Memory Details
3-12	OpenVMS I/O Summary
3-13	OpenVMS I/O Page/Swap Files
3-14	OpenVMS Disk Status Summary
3-15	OpenVMS Single Disk Summary
3-16	OpenVMS Disk Volume Summary
3-17	Windows Logical Disk Summary
3-18	Windows Physical Disk Summary
3-19	OpenVMS Lock Contention (Decoded Format)
3-20	OpenVMS Lock Contention (Raw Format)
3-21	OpenVMS Lock Block Data
3-22	OpenVMS Lock Block Data (Retry Stalled State)
3-23	Single Process Window
3-24	Single Process Vertical Grid Display
4-1	OpenVMS Cluster Summary
4-2	OpenVMS Cluster Members Pane
4-3	Port Summary Data
4-4	SCA Summary Data
4-5	SCS Connections Data
4-6	LAN Virtual Circuit Summary Data
4-7	LAN Device Summary Data
4-8	LAN Path (Channel) Details Menu
4-9	LAN Device Overview Data
4-10	LAN Device Transmit Data
4-11	LAN Device Receive Data
4-12	LAN Device Events Data
4-13	LAN Device Errors Data
4-14	LAN Channel Overview Data
4-15	LAN Channel Counters Data
4-16	LAN Channel Errors Data
4-17	LAN Channel Remote System Data
4-18	LAN Channel ECS Criteria Data
4-19	LAN VC Transmit Data
4-20	LAN VC Receive Data
4-21	LAN VC Congestion Control Data
4-22	LAN VC Channel Selection Data (Nonmanaged Objects)
4-23	LAN VC Channel Selection Data (Managed Objects Enabled)
4-24	LAN VC Closures Data
4-25	LAN VC Packets Discarded Data
5-1	OpenVMS Event Pane
5-2	Sample Event Customization
5-3	Testing for Events
5-4	OpenVMS Data Collection Customization
5-5	OpenVMS Group/Node Pane
6-1	Adjust Quorum
6-2	Crash Node
6-3	Process General Options
6-4	Delete Process
6-5	Exit Image Page
6-6	Suspend Process
6-7	Resume Process
6-8	Process Priority
6-9	Purge Working Set
6-10	Adjust Working Set
6-11	Direct I/O Count Limit
6-12	Buffered I/O Count Limit
6-13	AST Queue Limit
6-14	Open File Limit
6-15	Lock Queue Limit
6-16	Timer Queue Entry Limit
6-17	Subprocess Creation Limit
6-18	I/O Byte
6-19	Pagefile Quota
6-20	Cancel Disk MV
6-21	Cancel SSM MV
6-22	Port Adjust Priority
6-23	Circuit Adjust Priority
6-24	LAN VC Checksumming
6-25	LAN VC Maximum Transmit Window Size
6-26	LAN VC Maximum Receive Window Size
6-27	LAN VC Compression
6-28	LAN VC ECS Maximum Delay
6-29	LAN/IP Path (Channel) Adjust Priority
6-30	LAN/IP Path (Channel) Hops
6-31	LAN/IP Device Adjust Priority
6-32	LAN Device Set Maximum Buffer Size
6-33	LAN/IP Device Start
6-34	LAN/IP Device Stop
7-1	OpenVMS Data Collection Customization
7-2	Application and Operating System Customization Menu
7-3	Application Settings---Groups/Nodes Inclusion
7-4	Application Settings---Groups/Nodes Exclusion Lists
7-5	Windows Operating System Customization
7-6	OpenVMS Operating System Customization
7-7	Group Customization Menu
7-8	Node Customization Menu
7-9	OpenVMS Data Collection Customization
7-10	OpenVMS CPU Filters
7-11	OpenVMS Disk Status Filters
7-12	OpenVMS Disk Volume Filters
7-13	OpenVMS I/O Filters
7-14	OpenVMS Lock Contention Filters
7-15	OpenVMS Memory Filters
7-16	OpenVMS Page/Swap File Filters
7-17	Event Escalation Customization
7-18	Event Customizations
7-19	Event Customizations
7-20	User Action Example
7-21	OpenVMS Security Customization
7-22	Windows Security Customization
7-23	Process Watch
Tables
1-1	Security Triplet Verification
1-2	DECamds Logical Names for OPCOM Messages
1-3	Data Collection Intervals
2-1	Common Availability Manager Data Collector Logical Names
2-2	Explanation of Color Codes in the System Overview Window
2-3	Explanation of Tooltip Colors
3-1	Explanation of Tooltip Colors in the Group/Node Pane
3-2	OpenVMS Node Data
3-3	Windows Node Data
3-4	Node Data Page Menu Bar
3-5	System Memory Data
3-6	Single RAD Data Items
3-7	I/O Data Displayed
3-8	Data on the OpenVMS Lock Contention Page
3-9	Lock Contention Tooltip Data
3-10	Lock Block Data
3-11	Additional Data in the Lock Block Log File
3-12	Process Information
3-13	Working Set
3-14	Execution Rates
3-15	Quotas
3-16	Wait States
3-17	Job Quotas
3-18	RAD Counters Data
4-1	Summary Pane Data
4-2	Cluster Member Data
4-3	Local Port Data
4-4	SCA Summary Data
4-5	SCS Connections Data
4-6	LAN Virtual Circuit Summary Data
4-7	LAN Path (Channel) Data
4-8	LAN Device Summary Data
4-9	LAN Device Overview Data
4-10	LAN Device Transmit Data
4-11	LAN Device Receive Data
4-12	LAN Device Events Data
4-13	LAN Device Errors Data
4-14	LAN Channel Overview Data
4-15	LAN Channel Counters Data
4-16	LAN Channel Errors Data
4-17	LAN Channel Remote System Data
4-18	LAN Channel ECS Criteria Data
4-19	LAN VC Transmit Data
4-20	LAN VC Receive Data
4-21	LAN VC Congestion Control Data
4-22	LAN VC Channel Selection Data (Nonmanaged Objects)
4-23	Channel Selection Data (Managed Objects Enabled)
4-24	LAN VC Closures Data
4-25	LAN VC Packets Discarded Data
5-1	Event Pane Data
5-2	Event Columns
6-1	Accessing Availability Manager Fixes
6-2	Summary of Problems and Matching Fixes
7-1	Levels of Customization
7-2	Customization Icons in Figure 7-1
7-3	Data Collection Choices
7-4	Data Collection Intervals
7-5	Parameters and Option Fields Used with OpenView
A-1	CPU Process States
B-1	OpenVMS Events
B-2	Windows Events
C-1	OpenVMS Threshold Events
C-2	OpenVMS Nonthreshold Events