This chapter contains information about other problems that are known to affect DCPS and patch kits (ECOs) that address some of these problems. Patch kits for supported versions of OpenVMS are listed, although there may be kits available for other versions.

You can obtain these patch kits (or an update to them):

• From an HP Customer Support Center
• From the HP IT Resource Center (ITRC) at the following URL:

  http://www.itrc.hp.com

In certain situations, DCPS symbiont processes can consume excessive CPU time. For example, when the time is moved forward at the Standard Time/Daylight Savings Time adjustment, multithreaded processes such as DCPS went into a tight CPU loop. Stopping and restarting the processes resolved the problem.

This problem can happen again at the next Standard Time/Daylight Savings Time adjustment unless the following patch is applied:

• VMS732_TDF-V0200, for OpenVMS Alpha V7.3-2 systems
• VMS73_TDF-V0500, for OpenVMS Alpha V7.3-1 systems
• VMS73_TDF-V0100, for OpenVMS Alpha V7.3 systems

If DTSS is used to synchronize time, the following DECnet patch should also be applied:

• AXP_DNVOSIECO01-V732, for OpenVMS Alpha V7.3-2 systems
• AXP_DNVOSIECO03-V731, for OpenVMS Alpha V7.3-1 systems
• AXP_DNVOSIECO04-V73, for OpenVMS Alpha V7.3 systems
• VAX_DNVOSIECO04-V73, for OpenVMS VAX V7.3 systems

When initializing and starting an autostart DCPS queue that uses the Raw TCP protocol, the queue manager can fail with an "invalid device name" error.

%%%%%%%%%%% OPCOM 26-SEP-2002 09:33:42.58 %%%%%%%%%%% Message from user SYSTEM on LATEST %QMAN-I-QUENOTSTART, queue TEST4 could not be started on node LATEST %%%%%%%%%%% OPCOM 26-SEP-2002 09:33:42.58 %%%%%%%%%%% Message from user SYSTEM on LATEST -QMAN-I-QUEAUTOOFF, queue TEST4 is now autostart inactive %%%%%%%%%%% OPCOM 26-SEP-2002 09:33:42.58 %%%%%%%%%%% Message from user SYSTEM on LATEST -SYSTEM-F-IVDEVNAM, invalid device name

The following patch kit fixes this problem:

• VMS731_QMAN-V0100, for OpenVMS Alpha V7.3-1 systems

All sites running DCPS as a multistreamed process on OpenVMS V7.1 and earlier should install the Queue Manager Remedial Update.

The Queue Manager remedial update kits are:

• ALPQMAN03_062, for OpenVMS Alpha V6.2 systems
• VAXQMAN05_062, for OpenVMS VAX V6.2 systems
• VAXQMAN03_070, for OpenVMS VAX V5.5-2 systems

This update corrects problems that cause the START /QUEUE command to hang under certain circumstances when operating with a multistreamed symbiont. The release notes provided with the kit describe all the problems fixed by this update. After installing this update, you need to reboot your system to enable these changes.

If this update is not installed, a queue running in a multistreamed process that is stopped with STOP /QUEUE /RESET and quickly started with START /QUEUE will hang. Also, the following message will sometimes be written to OPCOM:

%DCPS-F-STREAMUSE, Request 4 for Stream Id n ignored. Not consistent with symbiont state

To recover, issue a Ctrl/Y to return to the DCL prompt, then issue a STOP /QUEUE /RESET again, wait a few seconds, and try to start the queue again. To avoid this problem, install the queue manager update.

4.4 I/O Errors for Serially-Connected Printers

There is an OpenVMS terminal driver problem that may result in your printer reporting I/O problems when connected to a serial port of your OpenVMS system. You may see the problem with OpenVMS Alpha V6.2 through V7.0, and with OpenVMS VAX V5.5 through V7.0, depending in part on what kind of serial port you are using.

The problem is that the terminal driver sometimes does not respond quickly enough to an XOFF request from the printer to prevent the printer from losing data. This problem is fixed in OpenVMS Alpha V7.1.

The following patch kit fixes this problem:

• ALPOPDR04_062, for OpenVMS Alpha V6.2 systems

The DCPS symbiont can abort with an ACCVIO or BADPARAM error, possibly also indicating the CMA (DECthreads) facility. Other software on your system, including HP TCP/IP Services for OpenVMS and anything layered upon DECthreads, may also fail.

The problem is related to a long-standing OpenVMS restriction of fewer than 10,000 days in a delta-time value. POSIX-related software in particular, using the UNIX® reference date of 1 January 1970, can encounter this limit.

The following patch kits fix this problem:

• ALPLIBR07_070, for OpenVMS Alpha V6.2 systems
• VAXLIBR06_070, for OpenVMS VAX V5.5-2 and V6.2 systems

When setting up a DCPS queue using a Raw TCP/IP connection, check the documentation for your network interface card (NIC), print server or terminal server to determine the number of its Raw TCP/IP port (if it has one). The Raw TCP/IP port must support bidirectional communication between the printer and your OpenVMS system.

Table A-1 shows the port numbers for some commonly-used devices.

Table A-1 Raw TCP/IP Port Numbers

	20nn	DECserver terminal servers, where "nn" is the physical port number
	2501	DIGITAL LN17ps and DIGITAL Laser Printer LN17+ps
		Emulex NICs
	3001	DIGITAL Laser Printer LN15 and LN15+
		DIGITAL RapidPrint 500 print server
	6869	Compaq Laser Printer LNC02
		DIGITAL Laser Printer LN20, LN40 and LNC02
	9100	Compaq Laser Printer LN16, LN32 and LNM40
		GENICOM Intelliprint mL, LN and microLaser printers
		GENICOM RapidPrint MPS100 print server
		HP Color LaserJet printers
		HP LaserJet printers
		IBM InfoPrint printers
		Lexmark C, Optra, S, Optra T, T and W series printers
		Ricoh Aficio printers
		Tektronix Phaser printers
		Xerox DocuPrint N printers
		Xerox Phaser printers
		Xerox WorkCentre Pro printers
		HP JetDirect, Lexmark and XCD print servers
	9101	HP 9085 MFP

If you have a DCPS-supported printer that you want to use with a DCPS LPD queue, you must define the DCPS$queue-name_PRODUCT_NAME logical name. The value of the logical name is the PostScript product name of the printer as shown in Table B-1. You must specify the product name exactly, including spacing. However, capitalization and trailing spaces are ignored.

For example, to set up a queue called MYMFP to an HP LaserJet 9000 MFP printer, use the following command:

$ DEFINE /EXECUTIVE_MODE /SYSTEM DCPS$MYMFP_PRODUCT_NAME - _$ "HP LaserJet 9000 MFP"

Please note the following guidelines:

• If you define the logical name as "HPGENERIC", the printer will be treated as an "HP Generic" printer.
• If you define the logical name as a value not included in the table, the printer will be treated as an "unrecognized" printer.
• Defining this logical name for non-LPD queues is sometimes useful in getting a printer not supported by DCPS to work, but is unsupported.

Table B-1 Supported Printer Product Names

Colormate PS
Colormate PS40
Colormate PS80
Colorwriter 1000
Colorwriter LSR 2000
Compaq Laser Printer LN16
Compaq Laser Printer LN32
Compaq Laser Printer LNC02
Compaq Laser Printer LNM40
DECColorwriter 1000
DEClaser 1150
DEClaser 1152
DEClaser 2150
DEClaser 2250
DEClaser 3250
DEClaser 3500
DEClaser 5100
DIGITAL Laser Printer LN15
DIGITAL Laser Printer LN20
DIGITAL Laser Printer LN40
DIGITAL Laser Printer LNC02
GENICOM Intelliprint cL160
GENICOM Intelliprint mL260
GENICOM Intelliprint mL402
GENICOM Intelliprint mL450
GENICOM LN21
GENICOM LN28
GENICOM LN45
GENICOM LNM40
GENICOM microLaser 170
GENICOM microLaser 210
GENICOM microLaser 280
GENICOM microLaser 320
GENICOM microLaser 401
HP 9085mfp
HP CM8050 Color MFP
HP CM8050 Color MFP with Edgeline
HP CM8060 Color MFP
HP CM8060 Color MFP with Edgeline
HP Color LaserJet 2500
HP Color LaserJet 2550 Series
HP Color LaserJet 2605dn
HP Color LaserJet 2605dtn
HP Color LaserJet 3000
HP Color LaserJet 3700
HP Color LaserJet 3800
HP Color LaserJet 4500
HP Color LaserJet 4550
HP Color LaserJet 4600
HP Color LaserJet 4610
HP Color LaserJet 4650
HP Color LaserJet 4700
HP Color LaserJet 4730mfp
HP Color LaserJet 5500
HP Color LaserJet 5550
HP Color LaserJet 8500
HP Color LaserJet 8550
HP Color LaserJet 9500
HP Color LaserJet 9500 MFP
HP Color LaserJet CM1015
HP Color LaserJet CM1017
HP Color LaserJet CM1312 MFP Series
HP Color LaserJet CM2320 MFP Series
HP Color LaserJet CM3530 MFP
HP Color LaserJet CM4730 MFP
HP Color LaserJet CM6030 MFP
HP Color LaserJet CM6040 MFP
HP Color LaserJet CP1510 Series
HP Color LaserJet CP2020 Series
HP Color LaserJet CP3505
HP Color LaserJet CP3525
HP Color LaserJet CP4005
HP Color LaserJet CP6015
HP LaserJet 1300 Series
HP LaserJet 1320 Series
HP LaserJet 2100 Series
HP LaserJet 2200
HP LaserJet 2300 series
HP LaserJet 2410
HP LaserJet 2420
HP LaserJet 2430
HP LaserJet 3052
HP LaserJet 3055
HP LaserJet 3390
HP LaserJet 3392
HP LaserJet 4 Plus
HP LaserJet 4000 Series
HP LaserJet 4050 Series
HP LaserJet 4100 MFP
HP LaserJet 4100 Series
HP LaserJet 4200
HP LaserJet 4200L
HP LaserJet 4240
HP LaserJet 4240N
HP LaserJet 4250
HP LaserJet 4250L
HP LaserJet 4300
HP LaserJet 4345 MFP
HP LaserJet 4350
HP LaserJet 4ML
HP LaserJet 4MP
HP LaserJet 4PJ
HP LaserJet 4Si
HP LaserJet 4V
HP LaserJet 5000 Series
HP LaserJet 5100 Series
HP LaserJet 5200
HP LaserJet 5200L
HP LaserJet 5M
HP LaserJet 5Si
HP LaserJet 8000 Series
HP LaserJet 8100 Series
HP LaserJet 8150 Series
HP LaserJet 9000 MFP
HP LaserJet 9000 Series
HP LaserJet 9000L MFP
HP LaserJet 9040
HP LaserJet 9040 MFP
HP LaserJet 9050
HP LaserJet 9050 MFP
HP LaserJet 9055mfp
HP LaserJet 9065mfp
HP LaserJet III
HP LaserJet IIID
HP LaserJet IIISi
HP LaserJet IIP
HP LaserJet M1522n MFP
HP LaserJet M1522nf MFP
HP LaserJet M2727nf MFP
HP LaserJet M3027 MFP
HP LaserJet M3035 MFP
HP LaserJet M4345 MFP
HP LaserJet M5025 MFP
HP LaserJet M5035 MFP
HP LaserJet M9040 MFP
HP LaserJet M9050 MFP
HP LaserJet P2015 Series
HP LaserJet P2055
HP LaserJet P3004
HP LaserJet P3005
HP LaserJet P3010 Series
HP LaserJet P4014
HP LaserJet P4015
HP LaserJet P4515
Hewlett-Packard LaserJet IIISi
IBM InfoPrint 32/40
IBM Infoprint 21
LN17ps
LPS17
LPS17/600
LPS20
LPS20+
LPS32
LPS40
LPS40+
LaserJet 4
LaserJet II
LaserWriter II NT
LaserWriter II NTX
LaserWriter IIf
LaserWriter IIg
LaserWriter Personal NTR
LaserWriter Plus
LaserWriter Pro 600
LaserWriter Pro 630
LaserWriter Pro 810
LaserWriter Select 310
LaserWriter Select 320
LaserWriter Select 360
Lexmark C720
Lexmark C750
Lexmark C910
Lexmark Optra C710
Lexmark Optra LaserPrinter
Lexmark Optra S 1250
Lexmark Optra S 1255
Lexmark Optra S 1620
Lexmark Optra S 1625
Lexmark Optra S 1650
Lexmark Optra S 1855
Lexmark Optra S 2420
Lexmark Optra S 2450
Lexmark Optra S 2455
Lexmark Optra Se 3455
Lexmark Optra T610
Lexmark Optra T612
Lexmark Optra T614
Lexmark Optra T616
Lexmark Optra W810
Lexmark T520
Lexmark T522
Lexmark T620
Lexmark T622
Lexmark W820
PacificPage
PaintJet XL300
Phaser 200e
Phaser 200i
Phaser 220e
Phaser 220i
Phaser 300i
Phaser 4500DP
Phaser 4500N
Phaser 4500X
Phaser 4510DT
Phaser 4510DX
Phaser 4510N
Phaser 5500DN
Phaser 5500DP
Phaser 5500N
Phaser 5500X
Phaser 6250DN
Phaser 6250DP
Phaser 6250DT
Phaser 6250DX
Phaser 6250N
Phaser 7300DN
Phaser 7300DT
Phaser 7300DX
Phaser 7300N
Phaser 740
Phaser 740E
Phaser 740P
Phaser 750DP
Phaser 750DX
Phaser 750N
Phaser 7750DN
Phaser 7750DX
Phaser 7750GX
Phaser 780GN
Phaser 780N
Phaser 8400DP
Phaser 8400DX
Phaser 8400N
Phaser 850DP
Phaser 850DX
Phaser 850N
Phaser III PXi
RICOH Aficio 3035 PS3
RICOH Aficio 3045 PS3
RICOH Aficio 3235C PS3
RICOH Aficio AP400N PS3
RICOH Aficio AP410N PS3
RICOH Aficio AP4510 PS3
RICOH Aficio CL3500N PS3
RICOH Aficio CL4000DN PS3
RICOH Aficio CL7000 PS
RICOH Aficio CL7100 PS
RICOH Aficio CL7200 PS
RICOH Aficio CL7300 PS
RICOH Aficio MP 161 PS3
RICOH Aficio MP 2510 PS3
RICOH Aficio MP 3500 PS3
RICOH Aficio MP 4500 PS3
RICOH Aficio MP 5500 PS3
RICOH Aficio SP 8100DN PS3
RICOH Aficio SP C410DN PS3
RICOH Aficio SP C411DN PS3
RICOH Aficio SP C811DN PS3
ScriptPrinter
Xerox DocuPrint N2025
Xerox DocuPrint N2125
Xerox DocuPrint N24
Xerox DocuPrint N2825
Xerox DocuPrint N32
Xerox DocuPrint N3225
Xerox DocuPrint N40
Xerox DocuPrint N4025
Xerox DocuPrint N4525
Xerox WCP 232
Xerox WCP 238
Xerox WCP 245
Xerox WCP 255
Xerox WCP 265
Xerox WCP 275
Xerox WCP 35
Xerox WCP 45
Xerox WCP 55
Xerox WCP 65
Xerox WCP 75
Xerox WCP 90
Xerox WCP C2128
Xerox WCP C2636
Xerox WCP C3545